Fort Walton Mitsubishi

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 12, 2019

    On thier own website, you must call or message to get the price on the advertised car. I did BOTH. NO response from request for E-price, so I called the... dealership. I was told I would have to drive the 55 miles in to the dealership to be given a price!!! Tried to call upper management to speak with them about this unusual practice.....not able to even speak with upper management nor did they return my call. These folks obviously dont care about customer service. I'm done with even trying.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    April 5, 2017

    My daughter wanted to buy a used Jeep. She talked with a sales representative on Tuesday and said she would be there Wednesday to test drive. We called... prior to leaving Pensacola to make sure the Jeep was still there. The manager told us that the Jeep was on the lot and "to come on". He confirmed that all of the information online was correct and even said the photo was not a stock picture. We confirmed this information again because my daughter was driving over an hour to get there. When we arrived, the Jeep was not as advertised (manual not automatic) and they said... sorry. Horrible customer service...could the manager not take 30 seconds to save us an hour drive?

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?