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Jim Ellis Buick GMC

Rectangle 48
Sales
Service Closed

Jim Ellis Buick GMC Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
388 lifetime reviews. Includes reviews of Jim Ellis Buick GMC from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 4, 2018

    I didn???t have an appointment yet they fit me in, got me in a rental car and repairs made completely hassle free! Their automated processes were helpful!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to read such wonderful comments about your recent service experience with us! Please let us know if there is ever anything else we can do ...for you! Safe travels!

  • 4.0 out of 5
    December 3, 2018

    There were moments where we were about to walk out of the dealership but they worked really hard to turn around the sale and make the numbers work. John... was a great salesmen who worked hard to resolve issues and make the sale happen. He worked hard to show us multiple vechile options for us to test drive and pick from.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John "DOBS" Nadobny

    Product Specialist

    (4.3) 16 reviews

  • 5.0 out of 5
    December 3, 2018

    The experiences was great. The service was excellent. I did not have to wait long. John explained what my car needed for the next service date.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cortez Heath

    Service Consultant

    (4.7) 36 reviews

    Tom Rickard

    Service Consultant

    (4.5) 74 reviews

    John Anderson

    Service Consultant

    (4.6) 42 reviews

    Nicole Quinones

    Product Specialist

    (4.8) 17 reviews

  • 5.0 out of 5
    November 28, 2018

    This was the first I waited almost 45 minutes for someone to help, and I was about to leave to go to another dealership but something made me wait another... 5 minutes.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your honest feedback. If you would like to discuss your experience further, don't hesitate to reach out. We are always happy to help.


    Worked with:
    Michael Mills

    Business Manager

    (4.6) 40 reviews

    Gwen Wilson

    Sales BDC Manager

    NOT RATED

  • 5.0 out of 5
    November 22, 2018

    Scott Bergstrom and Tom Rickard went above and beyond to get my car fixed and made sure I had a car to drive. They made me feel like a valued customer.... I will always have my Yukon serviced at the dealership because of those two people.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shelly, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please don't... hesitate to reach out! Take care!


    Worked with:
    Tom Rickard

    Service Consultant

    (4.5) 74 reviews

    Scott Bergstrom

    Service Manager

    (5.0) 11 reviews

  • 5.0 out of 5
    November 22, 2018

    Without appointment they were able to work my in and get me on my way quickly. Fast and dependable. A B C D E F G

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to let us know how we did. We strive for 100% satisfaction and it great to hear that you experienced that during your vi...sit. We hope you have a great day!


    Worked with:
    Cortez Heath

    Service Consultant

    (4.7) 36 reviews

  • 5.0 out of 5
    November 21, 2018

    I WANTED A 2018 BUICK ENCORE SPORT AND I WENT TO OVER FIVE DEALERSHIPS AND NO ONE COULD HELP ME. JIM ELLIS HELP ME OUT

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so happy we were able to help you out and we look forward to working with you again. Have a happy Thanksgiving!


    Worked with:
    Anthony Roselle

    Assistant Sales Manager

    (4.8) 6 reviews

    Nicole Quinones

    Product Specialist

    (4.8) 17 reviews

  • 5.0 out of 5
    November 20, 2018

    From sales to financing, the service was great! They were transparent and quick to respond regarding questions or inquiries! I greatly appreciate the team... effort with my new vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tali, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anyth...ing further we can do for you, we are happy to help! Take care!


    Worked with:
    Jake Bugrovsky

    Product Specialist

    (4.9) 15 reviews

    John "DOBS" Nadobny

    Product Specialist

    (4.3) 16 reviews

  • 5.0 out of 5
    November 20, 2018

    I had a great experience working with Jake, I leased my Buick enclave in Nov. He was very knowledgeable and kind, no pressure. Highly appreciate their... attention and detail. Nice Experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new car! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy ...to help! We hope you have a wonderful day!


    Worked with:
    Jake Bugrovsky

    Product Specialist

    (4.9) 15 reviews

  • 5.0 out of 5
    November 20, 2018

    I had a great experience working with Barry, I purchased my GMC back in Sept. He was very knowledgeable and kind, no pressure. The whole buying experience... was seamless and I truly appreciate their attention to detail. Nice job!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ratheesh, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a cal...l or stop by. Have an awesome day!


    Worked with:
    Barry Bacon

    Product Specialist

    (5.0) 17 reviews

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