Skip to main content

Jim Ellis Buick GMC

(1,953 reviews)
Visit Jim Ellis Buick GMC
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

Used (855) 366-3786 (855) 366-3786
Service (866) 880-4191 (866) 880-4191

Inventory

See all 291 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since June 2025.
Jim Ellis Buick GMC Atlanta is a full-service new and pre-owned dealership serving Atlanta drivers since opening in 2009. Jim Ellis Buick GMC Atlanta is also an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands.

Service center

Phone number (866) 880-4191

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–7:00pm
Sunday
Closed

Meet our employees

Reviews

(1,953 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Buick GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

I recently purchased a truck from Jim Ellis Buick Gmc

I recently purchased a truck from Jim Ellis Buick Gmc Atlanta, I had a pressure working with Jaylan. From start to finish, the experience was amazing!!! Jaylan was friendly, professional and extremely knowledgeable. He took the time to answer all my questions throughout the entire process. I never felt rushed or pressured, which made a big difference for me. Won’t be surprised if I come back again to this dealership!!!!

I recently purchased a truck from Jim Ellis Buick Gmc

I recently purchased a truck from Jim Ellis Buick Gmc Atlanta, I had a pressure working with Jaylan. From start to finish, the experience was amazing!!! Jaylan was friendly, professional and extremely knowledgeable. He took the time to answer all my questions throughout the entire process. I never felt rushed or pressured, which made a big difference for me. Won’t be surprised if I come back again to this dealership!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Chris was an absolute pleasure.

Chris was an absolute pleasure. Patient and knowledgeable, I HIGHLY recommend him to anyone looking for a vehicle. A natural and honest salesman.

Chris was an absolute pleasure.

Chris was an absolute pleasure. Patient and knowledgeable, I HIGHLY recommend him to anyone looking for a vehicle. A natural and honest salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review

Ted stepped up and help us get a rental car when our car

Ted stepped up and help us get a rental car when our car broke down 600 miles from home. He kept us up to speed on the repairs and when me might be able to expect our car. Although it took longer than expected they made the wait seem better.

Ted stepped up and help us get a rental car when our car

Ted stepped up and help us get a rental car when our car broke down 600 miles from home. He kept us up to speed on the repairs and when me might be able to expect our car. Although it took longer than expected they made the wait seem better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to Ted here at Jim Ellis Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review

Dwayne was our service rep today.

Dwayne was our service rep today. He was beyond expectations. He was very responsive and professional, making sure we were kept informed and that we understood the repairs. Great service!

Dwayne was our service rep today.

Dwayne was our service rep today. He was beyond expectations. He was very responsive and professional, making sure we were kept informed and that we understood the repairs. Great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Gail, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review

We had a minor incident with my truck at the dealer and

We had a minor incident with my truck at the dealer and they were accommodating and immediate which i appreciated very much. Highly recommend.

We had a minor incident with my truck at the dealer and

We had a minor incident with my truck at the dealer and they were accommodating and immediate which i appreciated very much. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC! Thanks again for the recommendation, and have an amazing day!

Show full review

Very poor customer service.

Very poor customer service. All of the personnel seem that they want to avoid eye contact so they don't have to wait on you.

Very poor customer service.

Very poor customer service. All of the personnel seem that they want to avoid eye contact so they don't have to wait on you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact us at (770) 676-3287 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Show full review

Excellent communication and made my accessory

Excellent communication and made my accessory installation process ease and seamless. Excellent communication from start to finished. Dewayne made my accessory installation process easy and seamless.

Excellent communication and made my accessory

Excellent communication and made my accessory installation process ease and seamless. Excellent communication from start to finished. Dewayne made my accessory installation process easy and seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review

First Rodney was incredible with working this deal.

First Rodney was incredible with working this deal. Communication was there, he was patient. Did the work of what I was asking and never veered away. I also didn’t feel rushed or pressured. His customer service is amazing. I met Larion and spoke with the day of purchase. Personality impeccable. He ensured I knew everything I needed to about the car before driving away. He was patient in describing the features and going the extra mile for fine detailing.

First Rodney was incredible with working this deal.

First Rodney was incredible with working this deal. Communication was there, he was patient. Did the work of what I was asking and never veered away. I also didn’t feel rushed or pressured. His customer service is amazing. I met Larion and spoke with the day of purchase. Personality impeccable. He ensured I knew everything I needed to about the car before driving away. He was patient in describing the features and going the extra mile for fine detailing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to Rodney here at Jim Ellis Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Show full review

They are consistent it was a big deal to have my vehicle

They are consistent it was a big deal to have my vehicle clean when I picked it up it was they communicated well with me

They are consistent it was a big deal to have my vehicle

They are consistent it was a big deal to have my vehicle clean when I picked it up it was they communicated well with me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Show full review

Just bought my new truck and worked with Hugh Larsen.

Just bought my new truck and worked with Hugh Larsen. The process was smooth and handled efficiently. He kept things straightforward, answered questions when needed, and got me through the purchase without any hassle. Appreciate the help getting it done.

Just bought my new truck and worked with Hugh Larsen.

Just bought my new truck and worked with Hugh Larsen. The process was smooth and handled efficiently. He kept things straightforward, answered questions when needed, and got me through the purchase without any hassle. Appreciate the help getting it done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC. Please let us know if there's anything else we can do for you; we're more than happy to help!

Show full review
See all 1953 reviews