Reviews
Very nice people, they helped me be able to get what i
Very nice people, they helped me be able to get what i wanted, all thanks to Tyler, I really appreciated the way he explained all the major and minor details that I needed to know about my purchase and made it easy for me to make it, really an amazing staff. I would definitely recommend them for those who are looking to get a vehicle anytime soon!
Very nice people, they helped me be able to get what i
Very nice people, they helped me be able to get what i wanted, all thanks to Tyler, I really appreciated the way he explained all the major and minor details that I needed to know about my purchase and made it easy for me to make it, really an amazing staff. I would definitely recommend them for those who are looking to get a vehicle anytime soon!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My wife and I stopped in to just see what was available
My wife and I stopped in to just see what was available on the lot. Abe was right on the spot and was there the help us with viewing a vehicle and answering all of our question. Abe sat down with us and showed us what the vehicle would cost us. He took our application to Felix. Abe and Felix came back to us with a final number very quickly. My wife left with here new car. Thank you Abe and Felix.
My wife and I stopped in to just see what was available
My wife and I stopped in to just see what was available on the lot. Abe was right on the spot and was there the help us with viewing a vehicle and answering all of our question. Abe sat down with us and showed us what the vehicle would cost us. He took our application to Felix. Abe and Felix came back to us with a final number very quickly. My wife left with here new car. Thank you Abe and Felix.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If they did an inspection correctly they would have found
If they did an inspection correctly they would have found things wrong with the truck.
If they did an inspection correctly they would have found
If they did an inspection correctly they would have found things wrong with the truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Carlos, It looks like you might have the wrong dealership. Call me if you have any questions! Thanks, Jonathan Pollock 440-417-1000
Vehicle Service
My service was completed to my satisfaction. I highly recommend Classic GMC of Madison, OH
Vehicle Service
My service was completed to my satisfaction. I highly recommend Classic GMC of Madison, OH
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bridget, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!
Elizabeth Ritchie
Everyone was very nice and helpful. I got a video ! something new and appreciated. John, was my main guy, He called me afterward, to be sure everything was good. I will be going back. I have been to bigger dealerships that were not any ware has good. Thank you
Elizabeth Ritchie
Everyone was very nice and helpful. I got a video ! something new and appreciated. John, was my main guy, He called me afterward, to be sure everything was good. I will be going back. I have been to bigger dealerships that were not any ware has good. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Elizabeth, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
My parents have gone to the Madison location for the last
My parents have gone to the Madison location for the last 10 years and have always worked with Tom Roth. Yesterday we bought a car from him. We couldn't ask for a better person to work with. Thank you Tom.
My parents have gone to the Madison location for the last
My parents have gone to the Madison location for the last 10 years and have always worked with Tom Roth. Yesterday we bought a car from him. We couldn't ask for a better person to work with. Thank you Tom.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tom Roth was my salesman.
Tom Roth was my salesman. He was absolutely amazing and I got a great deal. Love this dealership and staff.
Tom Roth was my salesman.
Tom Roth was my salesman. He was absolutely amazing and I got a great deal. Love this dealership and staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much Krystal. We are so glad that you are happy with your purchase!
Chevrolet in Madison OH, Delays in Service
The time to apply the fixes took entorely too long, especially compared to the cost. I was told that the reason for delays is because of supply chain issues globally. Quite honestly, that is not mine or any customer's problem and I should not be impacted by that. Ford is a large company and has a history of thinking outside of the box, it appears they need to do this again to address the supply chain issues before they start losing customers.
Chevrolet in Madison OH, Delays in Service
The time to apply the fixes took entorely too long, especially compared to the cost. I was told that the reason for delays is because of supply chain issues globally. Quite honestly, that is not mine or any customer's problem and I should not be impacted by that. Ford is a large company and has a history of thinking outside of the box, it appears they need to do this again to address the supply chain issues before they start losing customers.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edward, we apologize that the servicing of your vehicle took longer than expected. Unfortunately, we had to order a part that was not readily available which caused the extra wait time. We would be glad to assist you if/when you would need additional servicing on your Equinox. If you have any additional questions, please contact Jonathan Pollock at 440-417-1000.
Rear Wiper
Just ok, not a fan of over priced service. Another practice of Greed.
Rear Wiper
Just ok, not a fan of over priced service. Another practice of Greed.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kenneth, we apologize that you are not satisfied with the pricing of your service. Upon diagnosing your concern, your vehicle needed a new rear wiper motor. As you agreed to the quote given, and also applying a AAA discount to the final total, we feel that the pricing was more than fair. If you have any further questions please contact Jonathan Pollock at (440)-417-1000.
OIL CHANGE AND FILTER/ CAR WASH
MY EXPERIENCE WITH CLASSIC IS A GOOD ONE EXCEPT FOR THE CAR WASH. IT REALLY WAS A BAD EXPIERENCE. WINDOWS STILL DIRTY TRUCK ITSELF WAS NOT ALL THAT CLEAN.
OIL CHANGE AND FILTER/ CAR WASH
MY EXPERIENCE WITH CLASSIC IS A GOOD ONE EXCEPT FOR THE CAR WASH. IT REALLY WAS A BAD EXPIERENCE. WINDOWS STILL DIRTY TRUCK ITSELF WAS NOT ALL THAT CLEAN.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!