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Reviews
Write a reviewChevrolet in Madison OH, Delays in Service
The time to apply the fixes took entorely too long, especially compared to the cost. I was told that the reason for delays is because of supply chain issues globally. Quite honestly, that is not mine or any customer's problem and I should not be impacted by that. Ford is a large company and has a history of thinking outside of the box, it appears they need to do this again to address the supply chain issues before they start losing customers.
Edward, we apologize that the servicing of your vehicle took longer than expected. Unfortunately, we had to order a part that was not readily available which caused the extra wait time. We would be glad to assist you if/when you would need additional servicing on your Equinox. If you have any additional questions, please contact Jonathan Pollock at 440-417-1000.
Rear Wiper
Just ok, not a fan of over priced service. Another practice of Greed.
Kenneth, we apologize that you are not satisfied with the pricing of your service. Upon diagnosing your concern, your vehicle needed a new rear wiper motor. As you agreed to the quote given, and also applying a AAA discount to the final total, we feel that the pricing was more than fair. If you have any further questions please contact Jonathan Pollock at (440)-417-1000.
OIL CHANGE AND FILTER/ CAR WASH
MY EXPERIENCE WITH CLASSIC IS A GOOD ONE EXCEPT FOR THE CAR WASH. IT REALLY WAS A BAD EXPIERENCE. WINDOWS STILL DIRTY TRUCK ITSELF WAS NOT ALL THAT CLEAN.
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Good people to work with no over charge or hidden fees
Good people to work with no over charge or hidden fees and they let you know every thing you need to know about your car in clouds accidents.
Classic Chevy Service
I was given options on how and when I wanted my car to be fixed. All concerns were addressed about my car's repairs. I had the option of transport to and from my home until repairs were complete. Repairs were completed promptly the next afternoon. Based on everything it was excellent service and I definitely would recommend Classic Chevy in Madison Ohio. Ten out of Ten!
Hi there, we are very happy to have provided you with such a positive experience! It is great to hear everything was done quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!
Terrible service
We perchausd 2021 Equinox and after couple months it started smell like mold. It didn't have than 2000 miles on it. It has been in the service department 7 different times for around 3 1/2 months this last time around 8 weeks still don't have it back . They can't get it back together without sumthing not working or breaking.
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (440) 428-1141. Take care!
Everyone was very welcoming and appreciative when finding...
Everyone was very welcoming and appreciative when finding the car that best fits me! Felix, Jessalynn and Abe were very helpful and made my experience exciting and easy. Im in love with my car because of them!
don't trust Classic GMC of Mentor, Ohio repairs
We used to be able to gloat about the care we received for our vehicle at Classic in Mentor,Ohio. Now we can no longer do that. They charge tons of money and don't fix the problem, but lie to you and say that they fixed it. Once it is discovered that the problem has not been fixed they charge the customer again for another diagnostic inspection and for any and all parts ( whether they break them or not). This seems to have happened because of an employment change but maybe there should be another such change. Kip is a problem or those who work with him are.
Hi there, we regret your most recent visit with us was not up to the standards we strive for. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (440) 428-1141 so we can work towards a resolution.
Jon, Stephanie, Thom and Jessalyn customer service was...
Jon, Stephanie, Thom and Jessalyn customer service was awesome!! Purchasing a vehicle away from home is scary but they made it easy. And I’m HAPPY!!
I found them to be honest and easy to deal with, and I am...
I found them to be honest and easy to deal with, and I am satisfied with the way they worked to get the car I wanted at a price that was acceptable to all. I highly recommend this dealership and especially Tom