Read reviews that mention:
It was great to work with Matthias and his dad. Matthias loves cars, this is what you want. He was very straightforward and easy talk with. Our car,... a BMW X1, purchased 4 months ago has been excellent. I hope to do business again.
Couldn't afford a Bentley but settled for an E350 with all the features i requested... especially the color that I wanted which is hard to find. Mathias... went out of his way to find one in N.C. for a fair price. He and Kim were very helpful with all my questions regarding all the bells and buttons ! Only draw back is the tight customer parking area. I am very happy with the car.... still have questions on all the electronics !!!
I recently purchased an 06 BMW 330xi from Mathias and his family. They treated me with excellent care and gave me all of the knowledge I needed to make... a smart decision. They have been nothing but great to me throughout the entire process and have gotten back to me about everything I've asked. I would recommend them again and again and will be doing future business with them. Thank you guys for making this so easy on me.
BOUGHT A USED CAR FROM MATHIAS, BIGGEST MISTAKE. YOU GET WHAT YOU PAY FOR ... CRAP!!!! CUSTOMER SERVICE AFTER YOU BUY.. DOESN'T EXISTS. HE YELLED AT... ME AND TOLD ME TO LEAVE !!! WHO DOES THAT TO A CUSTOMER ????
This was actually the second vehicle that these folks bought from us. They received a 3 month warranty with it as well. I honestly was trying to help ...them. When the whole family started screaming at me and accusing me of all kinds of things, I simply told them to leave. As a dealer we go above and beyond to help our customers. I was going to try on this as well, but I will not be insulted and yelled at in my showroom by an entire family . They did not even give me the opportunity to tell them what I would do to help. Too busy accusing and yelling. Sometimes it truly is the customer. Wish there was a bad customer review site. As you can see from our other reviews we take these very seriously , but I will not be insulted and name called by anyone.
Overall great experience Matthias and Kim was excellent the car was excellent SL500 I recommended shop my name is Richard Lee I'm getting looks. Never... got before with his car
Bought a Passat for my daughter and was told that the center caps for the wheels were already ordered. While completing paperwork to purchase car, I... was told the center caps would be sent to me after they come in. It was actually in the contract of what they owe me as the purchaser. I never received center caps. I called 3 different times and each time they say they are going to send them. Still haven’t received. I purchased the car in June. It is August.
I had such a wonderful experience buying my used CRV from here !!! I would HIGHLY recommend you shop here first !!! Very honest and upfront about the vehicle... I bought. Well worth the drive from Dayton to Delaware. Once this car needs replaced, I know right where I am going to buy another auto !!! Thanks Kim & Mathias !!!
Matthias and Kim are stand up people. I drove a long way to buy from them and I'm still satisfied that I did almost a year later. I've never had a car... dealer be as honest with me and work hard to save me money as they did. I will happily make the 7 hour trip to buy from them again!
Have purchased many vehicles from Mathias and Kim over the years, great to deal with. Had a major oil leak that developed on my 2009 Passat right after... the limited warranty expired, and their mechanic fixed it at a reduced cost that we split. Mathias and Kim really took care of me when they could have stuck me with the bill. None better.
Was looking around for S80 V8s. They had the the most aggressively priced S80 V8 in the whole nation. Being out of state, alot of other dealerships were... quick to turn their head away. Not MB Motorwerks, they were quick to respond to my questions and took whatever information they needed over the phone. Got the call that the approval was set, grabbed a few pals and we headed down. When we got there, we were a bit late from traffic and construction. But they had no issues staying just a little bit past close to make sure we were able to test drive the S80, sign the paperwork, transfer over my stuff. My friends instantly took note to their impressive inventory. They definitely know what kind of vehicles they have, and all the cars are so aggressively priced. I'll be coming back for a car a friend of mine spotted in their inventory. Highly recommend you to go here!