Reviews
Main appointment drove 2 hours to see the car and it had
Main appointment drove 2 hours to see the car and it had damaged that was not listed hadn't had any oil changes or anything within a year total waste of time
Main appointment drove 2 hours to see the car and it had
Main appointment drove 2 hours to see the car and it had damaged that was not listed hadn't had any oil changes or anything within a year total waste of time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I bought a 2007 infinity g35 suoer clean car and had it
I bought a 2007 infinity g35 suoer clean car and had it check out by mechanic and everything pass go see Luis at unique imports he gets anybody approve best deal on internet browse and see for yourself I will definitely recommend Luis
I bought a 2007 infinity g35 suoer clean car and had it
I bought a 2007 infinity g35 suoer clean car and had it check out by mechanic and everything pass go see Luis at unique imports he gets anybody approve best deal on internet browse and see for yourself I will definitely recommend Luis
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealer with clean cars I saw Luis and he will get
Great dealer with clean cars I saw Luis and he will get you finance no matter what situation
Great dealer with clean cars I saw Luis and he will get
Great dealer with clean cars I saw Luis and he will get you finance no matter what situation
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great car experience and love my new used car i wo
experience was great luis is an amazing finance manager and great prices he work hard to get my loan good thru westlake reccomend this car dealership
great car experience and love my new used car i wo
experience was great luis is an amazing finance manager and great prices he work hard to get my loan good thru westlake reccomend this car dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good cars and reliable will recommend to frie
Very good prices and luis was great at helping me with finance very satisfied with my 2014 Buick encore luis was very knowledgeable and fast with my paperwork
Very good cars and reliable will recommend to frie
Very good prices and luis was great at helping me with finance very satisfied with my 2014 Buick encore luis was very knowledgeable and fast with my paperwork
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Satisfied with 2004 Mercedes Purchase
We bought a used 2004 Mercedes Kompressor from Mr. Lopez. The purchase was for my grandson. The vehicle was clean, no dents, etc. Our experience was good. Mr. Lopez was patient and understood our concerns (he was accommodating and seemed eager to help us). We test drove the vehicle and it ran well. The vehicle seemed reasonably priced. In spite of this, we were able to negotiate a discount. Upon purchase, we took the vehicle into the dealership (Mercedes-Benz) for routine maintenance. Other than the need for an oil change, the mechanic found the vehicle in good working condition. Vehicle running good so far. Although we understand maintenance on these types of cars can be expensive, we are satisfied with the purchase. My grandson is happy. Thank you Mr. Lopez.
Satisfied with 2004 Mercedes Purchase
We bought a used 2004 Mercedes Kompressor from Mr. Lopez. The purchase was for my grandson. The vehicle was clean, no dents, etc. Our experience was good. Mr. Lopez was patient and understood our concerns (he was accommodating and seemed eager to help us). We test drove the vehicle and it ran well. The vehicle seemed reasonably priced. In spite of this, we were able to negotiate a discount. Upon purchase, we took the vehicle into the dealership (Mercedes-Benz) for routine maintenance. Other than the need for an oil change, the mechanic found the vehicle in good working condition. Vehicle running good so far. Although we understand maintenance on these types of cars can be expensive, we are satisfied with the purchase. My grandson is happy. Thank you Mr. Lopez.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shady as F***
Made an appointment to check out a Honda CR-V, they told me they'd keep it until I could see it. Got there at the appointment time. No dealers available on the lot anywhere and they'd already sold the car. Couldn't even speak with the dealers as they were hiding in the back of their office building.
Shady as F***
Made an appointment to check out a Honda CR-V, they told me they'd keep it until I could see it. Got there at the appointment time. No dealers available on the lot anywhere and they'd already sold the car. Couldn't even speak with the dealers as they were hiding in the back of their office building.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Stay away from this place.
Stay away from this place, I dealt with Luis. I went in there after dealing with a previous dealer that was shady and this joke of an establishment was no better. Told him what I was looking for and what the parameters were. He said he ran my credit while I was out on a test drive and said I was approved. I have an open chapter 13 BK so I told him that I would need to get the trustee letter and would have to pay my attorney $500 to get the loan approved by the court trustee. He said yeah no problem your approved here is your paperwork, amount financed and payment per month. Couple days later I called him up to let him know that I submitted the paperwork to my attorney, at that time he requested a deposit for the hold. So I gave him a $500 deposit, no problem. He said as soon as I get the letter we can submit it to get the loan funded and I would be driving my new car. Submitted the letter to him on Friday, he said sorry he's been so busy he hadn't checked email but that I can come by tomorrow Saturday and will be good to go. Showed up today, Saturday, he was working with someone, but was going to let me take the car for a test drive. But somehow the key fob wouldn't work, and the key wouldn't unlock the car. HMM that's funny that the key wont open the door, of course he wouldn't let me try. He then gave me some xxxxxxxx story about he would have his maintenance guy take a look at it, get the battery changed and will be good to go just needs to be a half hour to an hour. He said he would give me a call when its all good to go. 6 Hours later after not calling me or letting me know where he was at with the car, or the loan, I drive back to the dealership to get my deposit back. He they were already closing for the day, and had the entry way blocked. I parked next door yelled out his name and told him I needed my deposit back. He didn't really tell me anything, no explanation, no reason why he never called me or anything. I'm guessing her never got the funding approved and when I showed up with the letter approving the loan he was up xxxx creek and didn't know what to do. Luis wasted my time and made me waste $500 to get an approval for a car loan that he had no intention of funding or selling me the car. Stay away from this place, unless you want to get burned.
Stay away from this place.
Stay away from this place, I dealt with Luis. I went in there after dealing with a previous dealer that was shady and this joke of an establishment was no better. Told him what I was looking for and what the parameters were. He said he ran my credit while I was out on a test drive and said I was approved. I have an open chapter 13 BK so I told him that I would need to get the trustee letter and would have to pay my attorney $500 to get the loan approved by the court trustee. He said yeah no problem your approved here is your paperwork, amount financed and payment per month. Couple days later I called him up to let him know that I submitted the paperwork to my attorney, at that time he requested a deposit for the hold. So I gave him a $500 deposit, no problem. He said as soon as I get the letter we can submit it to get the loan funded and I would be driving my new car. Submitted the letter to him on Friday, he said sorry he's been so busy he hadn't checked email but that I can come by tomorrow Saturday and will be good to go. Showed up today, Saturday, he was working with someone, but was going to let me take the car for a test drive. But somehow the key fob wouldn't work, and the key wouldn't unlock the car. HMM that's funny that the key wont open the door, of course he wouldn't let me try. He then gave me some xxxxxxxx story about he would have his maintenance guy take a look at it, get the battery changed and will be good to go just needs to be a half hour to an hour. He said he would give me a call when its all good to go. 6 Hours later after not calling me or letting me know where he was at with the car, or the loan, I drive back to the dealership to get my deposit back. He they were already closing for the day, and had the entry way blocked. I parked next door yelled out his name and told him I needed my deposit back. He didn't really tell me anything, no explanation, no reason why he never called me or anything. I'm guessing her never got the funding approved and when I showed up with the letter approving the loan he was up xxxx creek and didn't know what to do. Luis wasted my time and made me waste $500 to get an approval for a car loan that he had no intention of funding or selling me the car. Stay away from this place, unless you want to get burned.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
LOOKOUT for these guys!
Tried to buy a 2004 Xtera from them. The steering locks up because bad p/s leak. They won't fix it wanted me to pay for it but would sell it like it is if I wanted. Looks like they do nothing in the way of service to these cars. The battery was dead on all 3 I looked at. This Sam guy says to me "you know I'm actually the finance guy so I don't have to lie like the salesmen". Just when you think you've heard it all! They wanted $1500 over retail blue book for this Xtera and it had 178,000 miles on it and had been there for 9 months. I did not buy it.
LOOKOUT for these guys!
Tried to buy a 2004 Xtera from them. The steering locks up because bad p/s leak. They won't fix it wanted me to pay for it but would sell it like it is if I wanted. Looks like they do nothing in the way of service to these cars. The battery was dead on all 3 I looked at. This Sam guy says to me "you know I'm actually the finance guy so I don't have to lie like the salesmen". Just when you think you've heard it all! They wanted $1500 over retail blue book for this Xtera and it had 178,000 miles on it and had been there for 9 months. I did not buy it.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Be Careful
Luis, would not email contract to us until we threaten him with fraud. It seems he was trying to avoid sending us the contract agreed upon when buying the car.
Be Careful
Luis, would not email contract to us until we threaten him with fraud. It seems he was trying to avoid sending us the contract agreed upon when buying the car.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase