McLarty Nissan of North Little Rock

If I could give 0 stars, I would. One star is being generous. When I printed my Truecar Price certificate on a vehicle from McLarty, I was given the "True... Price" only to find out on a return phone call from McLarty that since I wanted to pay in cash the price would be MORE! So much for Transperancy! Even so, I was told the 2015 Nissan Rogue that I saw on Truecar was available so I drove 130 Miles from Memphis to North Little Rock to see it and probably buy it. Upon my arrival to the appointment to see this car I was told it had been sold. I was LIVID to say the least considering that I was told after operating hours that the car was available and made the appointment for the next morning to drive from Memphis to North Little Rock to probably buy it. EXTREMELY Disappointed with Truecar and EXTREMELY disappointed With McLarty Nissan for INEPT and POOR CUSTOMER SERVICE. Driving 130 miles and finding out that the car was not there, that it had been sold after confirming the night before was a lie. They even called me on my way there to confirm the appointment. I was 10 miles away and they said, "We'll see you soon!", only to be told the car had been sold. McLarty said they would make it right and had another 2015 Rogue driven over from another of their stores but would not come down one penny off the $13,900 price of it. They didn't do squat to make things right, and that is WRONG. A reprimand from Truecar is in order, wouldn't you think? I see that it is still listed on Truecar when it really should not be.

I was quoted a price. When I informed I was paying cash it jump to 1k higher. Pushing people to go into debt so the dealership receives a kick back is... wrong. It’s double dipping.

Good service, priced within $20 of discount stores. Provide life of tire rotation so that more than makes up for it. Always friendly service desk

Was not happy / satisfied with service!!! I'm never taking my vehicle here again, I will drive to Little Rick to get any future service needed on my vehicle...

From the moment I drove in, the service was exceptional. I was told upfront what would be done, and then kept updated frequently. I was told an estimated... time to wait. I was offered a ride home, so I wouldn't have to wait. The car was ready much sooner than anticipated. I forgot about a coupon for $10.00 off, but remembered after paper work was completed. The gentleman cheerfully replied that it was no problem to take care of it. My best visit yet to have my car serviced

Was very easy to drop my vehicle off with service, serivce advisor Brian met me at my vehicle and was very nice. thank you and God bless

Good sales experience. Just a little slow on communication on getting car repairs done. Overall it was a good experience and the salesman was friendly... and seen to all my needs.

Very polite and informative about things to be aware of my Nissan. Good crew! Answered my questions about my Nissan. . Good snacks, water, WiFi and battery... charger.

Great job overall excellent car wash great price excellent service n management Thank you Will come back in 5000 miles. Thanks to George Or we for saleing... me two cars at excellent price n customer service. Thanks to service dept for excellent job overall.

Service department was super friendly, and knowledgeable. They called as soon as the service was completed. It was nice that the service department is... open until 6pm