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Travers Motor City

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome experience!

I had an awesome experience with everyone I encountered at Travers. My salesman was very patient and understanding. He took the time to show me vehicles on their other lot. The finance team worked hard on getting me the best rate available.

Awesome experience!

I had an awesome experience with everyone I encountered at Travers. My salesman was very patient and understanding. He took the time to show me vehicles on their other lot. The finance team worked hard on getting me the best rate available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx

They seemed to be professional when you first meet, as soon as they think you don’t have enough money to put down then they ignore you for updates instead of being truthful whatever the case may be, they stop texting and calling but call your phone like crazy then get up there then it’s different I wouldn’t recommend this dealership they don’t go above and beyond for all customers xxxxxxxx!!!

xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx

They seemed to be professional when you first meet, as soon as they think you don’t have enough money to put down then they ignore you for updates instead of being truthful whatever the case may be, they stop texting and calling but call your phone like crazy then get up there then it’s different I wouldn’t recommend this dealership they don’t go above and beyond for all customers xxxxxxxx!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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What's It Gonna Take

In all of my years of car buying, I have never run into a more inept salesperson. No knowledge of how to perform basic vehicle functions, excuses for the incredibly poor vehicle presentation, and a total lack of listening to the needs of the customer. I was embarrassed for the salesperson, the condition of the vehicle, and disbursed by the overly aggressive sales practice. I would highly recommend NOT doing business at Travers Motor City.

What's It Gonna Take

In all of my years of car buying, I have never run into a more inept salesperson. No knowledge of how to perform basic vehicle functions, excuses for the incredibly poor vehicle presentation, and a total lack of listening to the needs of the customer. I was embarrassed for the salesperson, the condition of the vehicle, and disbursed by the overly aggressive sales practice. I would highly recommend NOT doing business at Travers Motor City.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great place to get your next vehicle.

Great place to get your next vehicle. Very friendly service. Would highly recommend. Brittany is great to work with.

Great place to get your next vehicle.

Great place to get your next vehicle. Very friendly service. Would highly recommend. Brittany is great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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One of the best and friendliest staff that offers great

One of the best and friendliest staff that offers great explanations and understanding on getting exactly what you are wanting and looking for!

One of the best and friendliest staff that offers great

One of the best and friendliest staff that offers great explanations and understanding on getting exactly what you are wanting and looking for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Friendly and honest!

Friendly and honest! Go see Brittany! She will get you into something you love the quickest and easiest way possible!

Friendly and honest!

Friendly and honest! Go see Brittany! She will get you into something you love the quickest and easiest way possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My car salesman

I wasnt sure if my credit was gonna be enough to get me my vehicle my car salesman Andrew was the best got me in a car the same day and when my car needed repairs in the first 30 days he made that happen he went above and beyond for me they are really good people

My car salesman

I wasnt sure if my credit was gonna be enough to get me my vehicle my car salesman Andrew was the best got me in a car the same day and when my car needed repairs in the first 30 days he made that happen he went above and beyond for me they are really good people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pepper is the best!!!!

La Juan Pep Peppers is the best. I've heard bad things about this place but after talking and sitting with him He took the time to explain the process and made it easy for. Thanks for everything Pep.

Pepper is the best!!!!

La Juan Pep Peppers is the best. I've heard bad things about this place but after talking and sitting with him He took the time to explain the process and made it easy for. Thanks for everything Pep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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*****WARNING*****

This place is a joke. I have had my car almost 3 months and I have had it in the shop 4 times now. There is damage to the subframe, the transmission slips, my steering wheel gets stuck on left turns and they dont care. All I wanted was them to give me what I owe and sell me a new one even and they wouldn't do that. They are extremely shady. Go to an actual dealership

*****WARNING*****

This place is a joke. I have had my car almost 3 months and I have had it in the shop 4 times now. There is damage to the subframe, the transmission slips, my steering wheel gets stuck on left turns and they dont care. All I wanted was them to give me what I owe and sell me a new one even and they wouldn't do that. They are extremely shady. Go to an actual dealership

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What A Deal

Found a Cadillac XTS Coupe, Beautiful Black on Black Low Milage, Like new and even has new car smell. Got a real deal here. Jeff and Ben are the Guys. The finance Manager is friendly and will help ease you through the process. Thank you Travers Motors.

What A Deal

Found a Cadillac XTS Coupe, Beautiful Black on Black Low Milage, Like new and even has new car smell. Got a real deal here. Jeff and Ben are the Guys. The finance Manager is friendly and will help ease you through the process. Thank you Travers Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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