McNeill Nissan of Wilkesboro

Excellent service from Jacob and Alissa(sp?). I was having an issue that was on-going. Both were vigilant until the problem was resolved. Friendly and understanding of my needs.

DO NOT GO NEAR THIS DEALERSHIP, THEY ARE IDOTS, CROOKS LIARS DID NOT FIX MY TRUCK HAD TO HAVE IT TOWED HOME I REPAIRED IT MYSELF

This was one of my worst experiences with my vehicle I took It to MacNeil Nissan of Wilkesboro just to get my oil changed and when I got up the road my car was smoking really bad I pulled over to check it and they had left the oil cap off And oil was all over my car and All go over my motor. I call customer service And they apologized and said they would send someone right away to pick up my car to fix the problem they made I got my oil changed at 9 o’clock this morning it is now 3 o’clock and no one has showed up to get my car I am taking it to them so I would not recommend letting them do an oil change for anyone

The entire staff from salesman to finance manager was excellent. Everyone was so professional and friendly. We were treated like family. I highly recommend them if you're looking for a nice affordable vehicle. We love our Nissan Rogue!

I wish there were more than 5 stars to represent the AMAZING service I received. I bought a used Altima from another dealer and less than 48 hours later, it started making an unpleasant noise up front. I called McNeill Nissan to ask the service department about the noise and spoke with Service Manager Jason Bumgarner. Once I explained the issue, Jason told me to bring it in and he would fix the issue he thought it was for FREE even though I did not buy he car from McNeill. Once I took it in and it was assessed, Jason advised he thought I should take the car back and even walked me through the garage so I could take pictures of the issue, (heat shield was split open and manifold had to be cut off and new parts would have to be installed), and he even wrote me a note with what needed to be done to provide to the dealer, (CarMax), with his name and phone number in case they had any questions. I was not comfortable with this so I went in and explained the issue to a gentleman, (who I learned later was the owner of McNeill's), and wanted to see if I could get something worked out to buy a car from them instead. He said "absolutely" and then introduced me to Sharis. Sharis was VERY nice, courteous, professional, extremely knowledgeable and most of all not pushy to make a sale. I test drove another Altima SR that was newer and ended up buying it the same day. The entire process with Sharis was transparent and so easy and she took time to answer every question I had. Once all the papers were signed, she had the car filled with gas and she and the owner met me at the car where I thought I was done. Sharis and the owner walked the car and said it was not cleaned enough, even though it was just cleaned and detailed moments prior and said they needed it detailed again as it needed to be "right off the showroom floor". As I waited for the car to be detailed a second time, I tried to make arrangements for my husband to meet me so we could take the new Altima home and return the defective Altima back to CarMax. I was not able to reach my husband and Sharis over heard this and offered to take the new Altima to my home for me so I could, 1.) Have the car right away and 2.) so I could start my trip back to CarMax in Winston. I told Sharis I did not want her to go out of her way to bring the new car to my home but she insisted it was no trouble at all and would bring by my house after her shift ended at 7 and would also text me once it was there. I left McNeill Nissan around 5:45pm incredibly thankful and amazed at the service I had received and started for Winston. At 6:25pm, Sharis texted me and informed me my new car was already at my home earlier than expected! Sharis also took care of getting my insurance switched to my new car as well and this was the first thing she did the next morning too. McNeill Nissan went above and beyond to help me in a time of need and I still can't thank them enough for everything. On top of it all, I also got a heck of a deal on the new car and my monthly payments and interest rate were lower than the older car from CarMax!!! Everyone was so kind and genuine and you can tell they really care about their customers. The car is fantastic and runs and look PERFECT!! I will definitely be back and am now a life-long customer of theirs. I encourage everyone to go to McNeill Nissan for ALL future business!! THANK YOU AGAIN SHARIS AND MCNEILL NISSAN!!!!!!!!!!!!!!!

After Shopping around at other Dealerships, I came back to McNeill Nissan, Customer service, and satisfaction, was amazing. Explained the true MSRPs an didn't go over. Told them a price and met me where I wanted. Would tell anyone to use McNeill Nissan when looking to purchase a vehicle.

Was a very helpful crew at McNeill Nissan in Wilkesboro. Mark Ponzi done all he could do as a car salesman to make my experience amanzing, Thanks for a clean, friendly, and respectful group of salesmen.

Mcneill team did a great job trying to work with my requirements. Walked out with a new truck and very satisfied.

Ryan Blair and Sharis was awesome to work with when buying a new a new car.

Everyone was very helpful and understanding . Brenda was great and knew exactly what I was looking for.