Prime Auto Imports

I was trying to buy a car and priced changed to 4k in fees, this place is is a straight scam, buyers be careful!! Don’t buy from this place they will get you

The gentleman who took car of me on Saturday was very professional & helpful. My experience so far with Carvana was an awesome experience & I would recommend & use again! Very pleased so far with the car & how easy everything was to purchase my vehicle!!! Thank you

0/5 Stars - Avoid Prime Auto Imports at All Costs! I recently purchased a vehicle Audi A3 from Prime Auto Imports and had a thoroughly disappointing experience. Initially, the sales team presented themselves as friendly and helpful, but their demeanor changed dramatically when the car developed issues. Within a week of ownership, oil began leaking profusely onto my garage floor. When I attempted to contact Prime Auto Imports for assistance, they became evasive and uncooperative. They lied to me, gave me the runaround, and kept my car for over a week, promising to order and install the necessary parts, but ultimately did nothing. It has become clear that Prime Auto Imports prioritizes making sales over ensuring their customers receive reliable vehicles. Their customer service is subpar, and I would strongly advise anyone considering a purchase from them to exercise extreme caution. You may find yourself burdened with excessive maintenance and repair costs, which is precisely what you aim to avoid when buying a car. I urge you to learn from my experience and avoid Prime Auto Imports altogether.

Gabriel and Kevin are the best!! They spent all the time with me that I wanted, which was hours. I drove in and drove out with my 2014 Cadillac CT’s Luxury. I LOVE THIS CAR!! These two gentlemen are the absolute best. They are so professional and helpful. They showed me everything I mean everything on the car inside and out. Gabriel could not have been more helpful with financing . I can’t say enough about these two brothers family business. I was not ever rushed at any time. I could go on and on but that about covers it. Go to this dealership. You won’t be sorry, I promise!! My Son now wants to buy a Cadillac from Prime auto Imports.

Very friendly and they made the buying process very simple! Assisted with all the paperwork I needed and got me in a new ride!

We bought a 2016 Land Rover Discovery from Prime Auto Imports. The following morning, the whole back bumper fell off. Brought the car back to Gabe and they screwed on the old BROKEN bumper... RED FLAG NUMBER ONE. 2 weeks later, the car started refusing to go and revving high. It was so inconsistent that I was nervous to call and complain. 3 months after buying the car, and the now very consistent high rev car is smoking in the front and back. The car cannot go anywhere and won't crank. I called Gabriel, who was originally SO kind, and he said " I cannot control what happens with the car mechanically after you buy it." Guys, I genuinely am willing to pay for SOME repairs. But in discovering that the gasket had blown (and seeing THOUSANDS of dollars in repairs) I am genuinely pissed. Gabe offered ZERO HELP and got off the phone as quickly as possible. We are out 25,000.00 and a car that cannot be driven and is only 3 months old :( So disappointed.

11 minutes agoNEW Buyer beware! Even though Gabe was a very nice person to work with in the beginning, the comapany is a scam artist. They sold me a 2015 subi as soon as I took it home which is a 2 hr drive next day check engine came on. Gabe didn't need to fix the car but he did which took about 2 months and still came back with check engine on after having to involve a lawyer. Ontop of that a airfuel line was installed instead of a fuel line causing a massive leakage good thing car wasnt being driven at that time. Shortly after I called warranty place to see what exactly is covered since i needed service done to only find out he canceled the warranty without my permission, but it's still attached to my payments! I personally won't recommend after my situation.

Very patient with everything , overall a good buying experience, I will recommend everyone to go there!

Stay away! Purchased a car two days ago and was promised we could bring it back if any issues. The Car had serious transmission issues and Thier mechanic told us the car is perfect and that cars like this one are supposed to drive badly. Gabe made me feel horrible as yelled at us and refused to speak to a woman. Gabe took my concerns and made fun of them in a response to another review. We were scared for our daughters safety in the car and gabe didn’t care. He went out of his way to ensure that we are being hurt from this transaction. Gabe needs serious help. Stay away from here. They won’t help you at all.

I recommend this dealership. They have a great customer service. Their sales representative Gabe who helped me was very understanding. He listened to my needs and offered me the best deal. He wasn't pushy trying to sell me a car. I was very satisfied with my purchase. The car is very smooth running and clean.