Reviews
Write a reviewMy Dream car turned out to be a NIGHTMARE!!!
I've had my 2018 Mini Cooper less then a year. I've had to have it towed 4 times do to the car shutting down. And this last time it cost me close to $1000. I worry when I drive it if I will make it to where I am going. Never in all my years of driving preowned cars have I had a car with so many issues as I have with this car I less then a year of owning it. I am very unhappy with this entire purchase.
My Dream car turned out to be a NIGHTMARE!!!
I've had my 2018 Mini Cooper less then a year. I've had to have it towed 4 times do to the car shutting down. And this last time it cost me close to $1000. I worry when I drive it if I will make it to where I am going. Never in all my years of driving preowned cars have I had a car with so many issues as I have with this car I less then a year of owning it. I am very unhappy with this entire purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Still waiting for a part since October 12,2018
Got Dx test due to heat coming in from the bottom cab on 10-12-18,I called they said part still hasn't come in from Germany and that I will be getting a call when it arrives. I still haven't received a call or message.
Still waiting for a part since October 12,2018
Got Dx test due to heat coming in from the bottom cab on 10-12-18,I called they said part still hasn't come in from Germany and that I will be getting a call when it arrives. I still haven't received a call or message.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best experience ever
I had the best experience at Long Beach Mini. Ali Nash took the time to make sure my car was washed and ready for me to test drive when I arrived. He helped me find the car of my dreams. William Rogoff took great care of me in finance, it was quick and smooth!
Best experience ever
I had the best experience at Long Beach Mini. Ali Nash took the time to make sure my car was washed and ready for me to test drive when I arrived. He helped me find the car of my dreams. William Rogoff took great care of me in finance, it was quick and smooth!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
False Advertisement
Went on new years day to buy 2016 mustang with ACTIVE BLIND SPOT MONITOR which did not exist on the car. waste of my time.
False Advertisement
Went on new years day to buy 2016 mustang with ACTIVE BLIND SPOT MONITOR which did not exist on the car. waste of my time.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Matt, My name is Emilio Roukoz I am the General Manager of Long Beach MINI. I am sorry about the wrong info on the 2016 Mustang I do really apologize for any inconvenience. please feel free to call me if you have any questions. 1-562-216-6644 Direct Line Thank You
Edwin was great
Edwin was great. the price was good and they had several used Countryman S with the features we wanted to chose from.
Edwin was great
Edwin was great. the price was good and they had several used Countryman S with the features we wanted to chose from.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DR. Maddi
By far this is the best dealership I have visited this year. I made a visit this week to inquire about a new mini for my wife, I had all my questions answered, even welcomed by the manager himself. The whole process was easy and very accommodating. Looking forward to get our 2018 mini next year.
DR. Maddi
By far this is the best dealership I have visited this year. I made a visit this week to inquire about a new mini for my wife, I had all my questions answered, even welcomed by the manager himself. The whole process was easy and very accommodating. Looking forward to get our 2018 mini next year.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
they are a sonic dealer
found an off brand car at a super great price! it was easy to deal with them since they are part of a large dealer group. great service, great price.
they are a sonic dealer
found an off brand car at a super great price! it was easy to deal with them since they are part of a large dealer group. great service, great price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A True MINI Dealership!
I purchased my MINI there last month and the experience I had was warm and welcoming, I feel like I am part of the MINI and Long Beach MINI Family now! I've always struggled to find salesmen that are honest and truly care about the customer and not their wallet. I was able to get into the MINI of my dreams, and a shout-out to the service department for putting Sport Stripes on my car! I will definitely be coming back to Long Beach MINI to lease my next MINI...maybe I'll be able to get a JCW next time!
A True MINI Dealership!
I purchased my MINI there last month and the experience I had was warm and welcoming, I feel like I am part of the MINI and Long Beach MINI Family now! I've always struggled to find salesmen that are honest and truly care about the customer and not their wallet. I was able to get into the MINI of my dreams, and a shout-out to the service department for putting Sport Stripes on my car! I will definitely be coming back to Long Beach MINI to lease my next MINI...maybe I'll be able to get a JCW next time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Confused
After several conversations with 2 different Sales Reps, several email inquiries, I asked for pictures to be sent and a spec sheet on the car I was interested in (I'm an out of state buyer - no pictures online of the car). I was reassured to expect an email with the information. I haven't received anything. I'm a serious buyer - I have financing, a professional inspection and shipping all lined up. I'm confused because they could have a sale if they would do as promised.
Confused
After several conversations with 2 different Sales Reps, several email inquiries, I asked for pictures to be sent and a spec sheet on the car I was interested in (I'm an out of state buyer - no pictures online of the car). I was reassured to expect an email with the information. I haven't received anything. I'm a serious buyer - I have financing, a professional inspection and shipping all lined up. I'm confused because they could have a sale if they would do as promised.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase