Horne Motors of Mesa

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 19, 2020

    I bought an 06 Mitsubishi Raider 03/28/20 and the very day I drove it off the lot the check engine light came on. Turns out the transmission needed to... be replaced. I called them, they said, "don't worry we'll take care of it. We won't leave you stuck." I've had nothing but issues ever since. Two weeks off owing this piece of crap truck and well within the 15 days I tried returning it because it was back in the garage with the same issue. The transmission has never run right. NOW the computer needs replacing. STAY AWAY FROM HORNE. WORSE DEALER EVER!!!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 7, 2020

    Just bought amazing truck today. Super awesome. Super friendly service. Got exactly what we wanted. So Happy. Kelley Ohara was our sales consultant.... Very professional. Super nice. Thank you!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 21, 2018

    We will never take our baby somewhere else again the great staff at Horne Kia made us the top priority even though we weren't the only car in the service... station that made us feel as we were.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?