Reviews
ridiculous
I filled a form out online to be contacted by the body shop for warranty repair. I was contacted the next day and I begin to explain that I bought my car new a few months ago and the hood has rust forming under the paint and that it would be a warranty repair. She replies did you say rust? I responded yes I did. Then she says I'm sorry we don't do rust. I'm like it's a warranty repair. It's a Mustang. You guys are suppose to be the place to go for mustangs. This is the worst experience I have ever had with ray skillman. Time to find a new dealer.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great Service, Worked a Miracle!!
I received great customer service at Ray Skillman Ford, two days in a row! I was initially told that I was searching for things that I didn't qualify for, and then like magic the Sales Manager, Finance Manager, and my Sales Rep worked the situation out and I drove away in the car I wanted. Don't give up on what you want, becasue IF they can do it they will find a way! Please go check them out, they did the same for my mother and my best friend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
I had a wonderful experience buying a new car and would recommend Ray Skillman Ford to anyone! The employees were very courteous and helped me in every possible way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic
We have bought more than one vehicle thru Ray Skillman and will continue buying there with my team I am used to. No better team of people to work with. Thanks and Love to Darla, Ron, K.J. and Billy B.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience...
Very pleased with my buying experience and the customer support provided by Jeremy Moorman and Ray Skillman Ford. Will visit the dealership again for service and sales in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our incomptence is now your problem
Had to tow our Ford Escpae to Ray Skillman Ford as the vehicle would not start. The battery was relatively new so we were surprised that their solution was to replace the battery (at a cost of almost $200). 3 months later same problem arises. They say over the phone that they don't know what it is. Whatever the repair is we would have to pay for it and now have a drained battery that we will not get a refund because their original misdiagnosis. This is not the first service problem here.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sean and Nolan are great
Sean and Nolan were fantastic and made sure everything went as smoothly and quickly as possible. I appreciated their hard work and will recommend Ray Skillman Ford to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They did everything possible to make it happen
I could not be more pleased with the combined effect to make the trade in possible at a price I could afford! Thank You So Very Much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy, No Bull Experience
The entire process of buying the new Ford Escape that we wanted was quick and painless. We got the exact car that we wanted for a great price. All of the staff were polite and easy to work with. There was no pressure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shout out to Joe Marcello!!
Thank you so much for your time, both at Skillman and in the Air Force. It's great to work with a team, you can have confidence in and can trust, that you have our be interest at hand, not to take advantage of us. We have come to the conclusion, we will go not where else, and pass the work along, to anyone we talk with. This was our 4th vehicle from Joe, and the Skillman team. Thank you and we appreciate all you have done. We will be back!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car