Exclusive Auto Haus

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(28 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–7:00pm
Sunday Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exclusive Auto Haus from DealerRater.

Want to share your experience with this dealership?

Write a review
1.0

Worst car buying experience I’ve ever had

This Is Definitely the worst experience I ever had buying a car please please please don’t ever trust these people with giving you and your family a reliable car. They will act nice as they have to they will smile and tell you whatever you need to hear to make you make the purchase and after the purchase they are different people especially when you find out that their cars are junk. I talked to these ppl for weeks I flew out from 4-5 hours away to do business with these guys and they knew that. I had most of the money financed thru the bank I just about empty my savings account to buy this car to be able to get to work and get my son from school with a reliable vehicle….. these guys assured me that this was a great car even talked me out of buying the other cars I viewed when I was there just to sell me a piece of crap not only is the auto start system on the car messed up the check engine light also came right on IN THE FIRST WEEK OF ME HAVING THE CAR and from then on all the nice stuff with these guys was gone and it turned into them trying to act like it’s my fault that they clear codes from there cars to sale ppl junk cars then leave them and their families to struggle to ignore something out it’s just a sad situation for me and mine but we will find a way and I do plan to file a lawsuit as soon as o can I just literally have to put together 2 thousand just to put this car in the shop and still take care of my bill including the first car payment on this car which is still 3 weeks away ……….. worst experience I ever had worst car dealership ever that’s a absolute FACT!!! Don’t deserve to have a car lot if that’s how u treat the ppl that spend their hard earned money with your business THE CAR WONT EVEN START TODAY 😢

1.0

Worst car buying experience I’ve ever had

This Is Definitely the worst experience I ever had buying a car please please please don’t ever trust these people with giving you and your family a reliable car. They will act nice as they have to they will smile and tell you whatever you need to hear to make you make the purchase and after the purchase they are different people especially when you find out that their cars are junk. I talked to these ppl for weeks I flew out from 4-5 hours away to do business with these guys and they knew that. I had most of the money financed thru the bank I just about empty my savings account to buy this car to be able to get to work and get my son from school with a reliable vehicle….. these guys assured me that this was a great car even talked me out of buying the other cars I viewed when I was there just to sell me a piece of crap not only is the auto start system on the car messed up the check engine light also came right on IN THE FIRST WEEK OF ME HAVING THE CAR and from then on all the nice stuff with these guys was gone and it turned into them trying to act like it’s my fault that they clear codes from there cars to sale ppl junk cars then leave them and their families to struggle to ignore something out it’s just a sad situation for me and mine but we will find a way and I do plan to file a lawsuit as soon as o can I just literally have to put together 2 thousand just to put this car in the shop and still take care of my bill including the first car payment on this car which is still 3 weeks away ……….. worst experience I ever had worst car dealership ever that’s a absolute FACT!!! Don’t deserve to have a car lot if that’s how u treat the ppl that spend their hard earned money with your business THE CAR WONT EVEN START TODAY 😢

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Excellent Customer Service

The gentlemen that helped me purchase my car were excellent! They really worked with my finance company to create the perfect deal for me! I really felt like they cared about me and not just the deal.

5.0

Excellent Customer Service

The gentlemen that helped me purchase my car were excellent! They really worked with my finance company to create the perfect deal for me! I really felt like they cared about me and not just the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
1.0

Looking for a used car

They sold me a leaon 2014 Cadillac xts mike told me that his guy fix all the issues on this car he lied all the lights on the dashboard true on they said the breaks were change not they didn't do anything. I took the car to Cadillac an they told me they didn't do anything to the car. I had to call used car leaon law because that not right

1.0

Looking for a used car

They sold me a leaon 2014 Cadillac xts mike told me that his guy fix all the issues on this car he lied all the lights on the dashboard true on they said the breaks were change not they didn't do anything. I took the car to Cadillac an they told me they didn't do anything to the car. I had to call used car leaon law because that not right

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review
1.0

Ads are misleading

Advertising was for a 2010 Mustand with 8,990 miles. In reality, it has 112,000 miles on it. Bait and switch, a complete waste of time.

1.0

Ads are misleading

Advertising was for a 2010 Mustand with 8,990 miles. In reality, it has 112,000 miles on it. Bait and switch, a complete waste of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Thanks

I have been working with the Exclusive Autohaus team for a bit now... as I’m looking to purchase a new vehicle. Grace has been exceptionally informative! I highly recommend Exclusive Autohaus for a used vehicle! Great customer service and great quality vehicles. Thank you Exclusive autohaus!!!

5.0

Thanks

I have been working with the Exclusive Autohaus team for a bit now... as I’m looking to purchase a new vehicle. Grace has been exceptionally informative! I highly recommend Exclusive Autohaus for a used vehicle! Great customer service and great quality vehicles. Thank you Exclusive autohaus!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

No purchase is perfect, but they try to make it be

I could not have been more pleased with the experience I had buying our 2015 Ford Transit at this dealership. And, this is not a review where everything was peachy from beginning to end, but the incredible efforts of the staff to make the purchase and follow-up satisfactory were outstanding. The vehicle needed tires, which they helped secure as part of the sale. Then, when I discovered something else after leaving (that I missed in my initial inspection), they helped me get that repaired. The test drive, communication, and sales process went very smoothly. The next time I need to purchase a vehicle I hope that they can be part of that process.

5.0

No purchase is perfect, but they try to make it be

I could not have been more pleased with the experience I had buying our 2015 Ford Transit at this dealership. And, this is not a review where everything was peachy from beginning to end, but the incredible efforts of the staff to make the purchase and follow-up satisfactory were outstanding. The vehicle needed tires, which they helped secure as part of the sale. Then, when I discovered something else after leaving (that I missed in my initial inspection), they helped me get that repaired. The test drive, communication, and sales process went very smoothly. The next time I need to purchase a vehicle I hope that they can be part of that process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

GREAT

We had a wonderful experience. The whole team, from sales to finance was exceptional. I would definitely return to Exclusive Autohaus for my next car purchase. Thank you again!! Wonderful experience.

5.0

GREAT

We had a wonderful experience. The whole team, from sales to finance was exceptional. I would definitely return to Exclusive Autohaus for my next car purchase. Thank you again!! Wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Great work

Really happy with my purchase Mike the manager was awesome help me with financing and got me the best rate out there even though my credit wasn’t the best. Thank you so much Exclusive Autohaus

5.0

Great work

Really happy with my purchase Mike the manager was awesome help me with financing and got me the best rate out there even though my credit wasn’t the best. Thank you so much Exclusive Autohaus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

clean

Bought a 2013 Range Rover HSE from exclusive autohaus about a year ago, Best price. Thanks Mike and his team for the help. Will come back.

5.0

clean

Bought a 2013 Range Rover HSE from exclusive autohaus about a year ago, Best price. Thanks Mike and his team for the help. Will come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
1.0

RIP OFF!

I purchased a BMW X1 from this dealership. The car fax was not true. a mechanic told me that it looked like the mileage was tampered with. This car had so many issues. I tried to work with the manager. It said it had a cold package on it, that was not true. They offered to install heated seats but the car wouldn't start one week later, to bring it back. I just took the car to a dealership and they said the whole sunshade was missing. 7K to repair. Please do not buy anything from this dealership. Dishonest. I've never seen such a shady dealership.

1.0

RIP OFF!

I purchased a BMW X1 from this dealership. The car fax was not true. a mechanic told me that it looked like the mileage was tampered with. This car had so many issues. I tried to work with the manager. It said it had a cold package on it, that was not true. They offered to install heated seats but the car wouldn't start one week later, to bring it back. I just took the car to a dealership and they said the whole sunshade was missing. 7K to repair. Please do not buy anything from this dealership. Dishonest. I've never seen such a shady dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 28 reviews