Fred Beans Kia of Mechanicsburg

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
77 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 3.0 out of 5
    March 5, 2020

    DO NOT BUY A USED CAR FROM THIS DEALERSHIP. They will pacify you and nothing else. Almost the most regrettable action in my life. You have to wait til... the car is almost dying even though you know something's not right for them "I guess to do anything"

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    December 4, 2019

    Purchased a "Certified" Kia Sportage SX model for approx. $25,000. Because of cosmetic and navigation issues, we were given "We Owe" document promising... a can of touch up paint and a "SD" card for the malfunctioning Navigation system for our car. You know the rest. Do not buy a vehicle from this dealership BACKED by a "We Owe" crap... After calling the dealership countless times and speaking with whole bunch of people including the so-called manager, John Dunham and our salesman, Brandon Gainer, we are as of today driving a "certified" vehicle that has no navigation and a small pen size "touch up paint" that will cover 1/4 of all exterior defects. HIGHLY DO NOT RECOMMEND!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach... out to Mrs. McGarry at (888) 761-7950. We hope to hear from you soon.

  • 5.0 out of 5
    August 2, 2019

    We have purchased 3 vehicles from this dealership since 2015, most recently on June 11, 2019, upgrading from a 2017 Kia Soul to a 2020 Kia Soul GT. ... This is the best dealership; Ray and all staff we had the pleasure of meeting and dealing with were so very professional but personable, accommodating and knowledgeable. We always highly recommend this dealership to everyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 28, 2019

    Ray was really nice and helpful I would recommend him to everyone hunting a car

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    January 21, 2019

    Made an appointment a month in advance. Got there on time for a quoted hr long recall. Took 2 hrs and 15 min. Car sat in the parking lot for an hr of that... time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 20, 2019

    Always customer service EXCELLENT; took my 2017 KIA Soul+ in for repair to a ding on the roof. Wonderful job, as always, staff are very knowledgeable,... personable, friendly. I would definitely recommend this dealership to anyone, absolutely.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 4, 2019

    It did take soooo long, but Ray was very nice along with the manager.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 20, 2018

    I have had my 2013 Kia Optima serviced at Fred Beans for over 2 years now. Each time I go there I am treated with courtesy and professionalism. George... H. the Service Manager is outstanding. He always remembers me. My car runs great with the service I receive.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 19, 2018

    They were friendly, knowledgeable and provided information on other issues that will affect performance in the not to distant future. They didn't pressure... me to get those things taken care of "right now."

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 17, 2018

    We wanted to use our free oil change for our Kia Spectra on a Saturday. Got in on time and got out in less than an hour.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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