DO NOT BUY A USED CAR FROM THIS DEALERSHIP. They will pacify you and nothing else. Almost the most regrettable action in my life. You have to wait til the car is almost dying even though you know something's not right for them "I guess to do anything"
HORRENDOUS AFTER-SALE SERVICE!
Purchased a "Certified" Kia Sportage SX model for approx. $25,000. Because of cosmetic and navigation issues, we were given "We Owe" document promising a can of touch up paint and a "SD" card for the malfunctioning Navigation system for our car. You know the rest. Do not buy a vehicle from this dealership BACKED by a "We Owe" crap... After calling the dealership countless times and speaking with whole bunch of people including the so-called manager, John Dunham and our salesman, Brandon Gainer, we are as of today driving a "certified" vehicle that has no navigation and a small pen size "touch up paint" that will cover 1/4 of all exterior defects. HIGHLY DO NOT RECOMMEND!
It's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to Mrs. McGarry at (888) 761-7950. We hope to hear from you soon.
Upgrade Once Again Worth the Trip
We have purchased 3 vehicles from this dealership since 2015, most recently on June 11, 2019, upgrading from a 2017 Kia Soul to a 2020 Kia Soul GT. This is the best dealership; Ray and all staff we had the pleasure of meeting and dealing with were so very professional but personable, accommodating and knowledgeable. We always highly recommend this dealership to everyone.
Kia Soul 2011
Ray was really nice and helpful I would recommend him to everyone hunting a car
Made an appointment a month in advance. Got there on time for a quoted hr long recall. Took 2 hrs and 15 min. Car sat in the parking lot for an hr of that time.
KIA Soul Repair on 1-18-19
Always customer service EXCELLENT; took my 2017 KIA Soul+ in for repair to a ding on the roof. Wonderful job, as always, staff are very knowledgeable, personable, friendly. I would definitely recommend this dealership to anyone, absolutely.
It did take soooo long, but Ray was very nice along with the manager.
Brake service, etc., and Christmas coupon
I have had my 2013 Kia Optima serviced at Fred Beans for over 2 years now. Each time I go there I am treated with courtesy and professionalism. George H. the Service Manager is outstanding. He always remembers me. My car runs great with the service I receive.
Recall and other service
They were friendly, knowledgeable and provided information on other issues that will affect performance in the not to distant future. They didn't pressure me to get those things taken care of "right now."
Fred Beans is reliable service
We wanted to use our free oil change for our Kia Spectra on a Saturday. Got in on time and got out in less than an hour.