Frederick Subaru

Amazing Service Advisor Erica Wragg made my first visit with my new Subaru amazing, very kind and professional

90,000 mile service plus they found that our brakes needed replacing. They explained everything thoroughly and gave an accurate estimate of the cost and time it would take. They were very pleasant + seemed to really care that I was satisfied. I felt confident that they were being honest with me.

Michael helped me out in every aspect of the service. Very professional and considerate. Broke down what was needed and was patient

True customer service. It comes with a smile, too. I appreciate the friendly help and they do take the time to research instead of just saying no or we do not have it.

They were able to diagnose my problem quickly and finished my repairs earlier than expected. Communication was excellent.

Always great service a Frederick Subaru! Service rep was very pleasant and explained issues in detail! Very appreciative of the loaner so as not to disrupt my plans for the couple of days my car was there.

Car towed in via dealer sub. Dead battery under warranty. Replaced battery without cost. Done within 4 hours.

Very professional staff who treated me with respect. I was able to use a rental car during the service time.

Have always liked this dealer and their service since my first Subaru in 2013. Outstanding in all regards. Am now on my second Subaru, and if there is a third it will also be purchased and serviced at Frederick Subaru.

Super nice folks, not pushy. I wish I'd gotten closer to the Edmunds blue book value for my car. I'm pleased with my new one. It took a while to get through the paperwork but it is what it is. Roberto and Ed were great!