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Hyundai of Palatine

(536 reviews)
Visit Hyundai of Palatine
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (847) 380-1495 (847) 380-1495
Used (847) 380-1756 (847) 380-1756
Service (847) 592-0624 (847) 592-0624

Inventory

See all 363 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2019.
Hyundai of Palatine in Palatine IL treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory of new and used vehicles in Palatine schedule a test drive and investigate financing options.

We proudly serve drivers from Evanston Arlington Heights and the surrounding areas.

Service center

Phone number (847) 592-0624

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(536 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Palatine from DealerRater.

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Service department customer service is exceptional.

Service department customer service is exceptional. Steve is an outstanding service representative for the dealership.

Service department customer service is exceptional.

Service department customer service is exceptional. Steve is an outstanding service representative for the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The dealership provides good customer service and they

The dealership provides good customer service and they have employees who are great to work with.

The dealership provides good customer service and they

The dealership provides good customer service and they have employees who are great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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My experience with the dealership has been very good.

My experience with the dealership has been very good. From buying the car in October and taking it for its first service appointment, both instances were great.

My experience with the dealership has been very good.

My experience with the dealership has been very good. From buying the car in October and taking it for its first service appointment, both instances were great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Steve did a great job handling my repair service and

Steve did a great job handling my repair service and advising on next steps. Made this process much easier than usual.

Steve did a great job handling my repair service and

Steve did a great job handling my repair service and advising on next steps. Made this process much easier than usual.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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great service appointment was prompt and dana was great

great service appointment was prompt and dana was great love my car clean building thank yiu

great service appointment was prompt and dana was great

great service appointment was prompt and dana was great love my car clean building thank yiu

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service here was Amazing it was my first time and it

The service here was Amazing it was my first time and it was awesome! And a special thank you to Matt his work was 5 starts he was so kind and helpfull to me! Thank u again

The service here was Amazing it was my first time and it

The service here was Amazing it was my first time and it was awesome! And a special thank you to Matt his work was 5 starts he was so kind and helpfull to me! Thank u again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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After a challenging experience of dissatisfaction with

After a challenging experience of dissatisfaction with Hyundai, the dealer's service department did an excellent job getting my issue resolved. I'll definitely be back.

After a challenging experience of dissatisfaction with

After a challenging experience of dissatisfaction with Hyundai, the dealer's service department did an excellent job getting my issue resolved. I'll definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent professional service from Sam Dicarlo.

Excellent professional service from Sam Dicarlo. Always friendly and updating mechanical repair of car with knowledgeable explanation. Will go back to him for any issue. strongly recommended his services.

Excellent professional service from Sam Dicarlo.

Excellent professional service from Sam Dicarlo. Always friendly and updating mechanical repair of car with knowledgeable explanation. Will go back to him for any issue. strongly recommended his services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was great very polite and quick did not wait very

Service was great very polite and quick did not wait very easy to get appointment when I wanted and was informed what was needed on my car

Service was great very polite and quick did not wait very

Service was great very polite and quick did not wait very easy to get appointment when I wanted and was informed what was needed on my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I was sold products that weren’t installed.

I was sold products that weren’t installed. When I went back to the dealer I was promised a refund which did not happen. They were sued by the Federal Trade Commission and the Illinois attorney general’s office for fraudulent and misleading business practices

I was sold products that weren’t installed.

I was sold products that weren’t installed. When I went back to the dealer I was promised a refund which did not happen. They were sued by the Federal Trade Commission and the Illinois attorney general’s office for fraudulent and misleading business practices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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