Twins Auto Sales - Redford

3.5 out of 5 3.5

Reviews

3.5 out of 5 3.5
70 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    October 8, 2019

    This company is clearly targeting people who have poor credit reports whether from being less fortunate or poor with finances. Tried to give me rough trade... in value on a vehicle 1 year older than the actual vehicle I have. They literally let me watch them click and type the wrong information then tried to screw me. They said my vehicle wasn't on NADA's site so they had to look up the previous year My vehicle is in pristine shape. Not even a blemish. Then the vehicle I wanted looked immaculate in pictures posted online. When I actually looked at it in person it had a cracked headlight with moisture inside, chipped rims, wood crammed between the rim and tire they said they would pull out with pliers, the vehicle wouldn't even start cause it had a dead battery, oil and grease were all over the interior leather seats, the back bumper looked like they had white out covering scratches and had rust forming on it, and plenty of other issues. They had this vehicle listed at excellent value price. Do yourself and everyone else a favor and don't support a place like this. Try to be patient and save a little cash even if it takes some time and straighten up your credit. I have been there where I have little and my report was terrible so I understand but in the end your getting ripped off by places like this.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    April 10, 2019

    I will never buy a car from them again their cars are very bad poor cars snd their car prices arebto high donot do it they will not repair the car like... they said just bad the payment are to dam high a month 341.00 for this car and stuff wrong with it

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 5, 2016

    Great friendly atmosphere! Allen my salesman was the best salesman!!! He really worked with me to get approved and get reliable transportation! They don't... take NO for an answer. They go above and beyond to satisfy their customers!!! I went to four other dealerships who promised everything but delivered nothing! I'll refer anyone to Twins Auto...ask for Allen!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    February 19, 2019

    I will never buy a car from twins auto again I purchase a car over $15000 took it back the 3rd day cause u heard noises they had their mechanic look at... it he told me it was the hubbearings and rack opinion so they set up a date for me to come in Im thinking cause I just got the car they will fix the problem on their behalf but I was told I didn't purchase a warranty so I would have to pay for the repairs out my pocket which is bs I should have stuck with Legend auto sale they dont pull the bs game on their customers

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 5 found this review helpful. Did you?
  • 1.0 out of 5
    February 14, 2019

    Bought a car and had nothing but problems day one so they sent it to get fixed to the person they bought it from came back next day after i got it broke... down again then they tell me we will send it back to them to fix it again my thoughts were if you didnt fix it the first time why send it back so because it took so long i ended up losing my car due to repo because i didnt make any payments because i never had the car they fill u up with promises sell u lemon

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 12, 2019

    I recently purchased a truck from Twins, I must say I was treated exceptionally well by Al and the Twins. I love my truck and would recommend this dealership... to all of my friends and family. Thanks guys you were great and my family and I are very pleased with our new truck. Thanks again Al and the service team for going above and beyond for my family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    June 24, 2018

    My experience was crappy. They didn't tell me nothing about car nor the cost. All they wanted to know was How much did I have to put down and Did I want... to take it today. All the questions I had they avoided and only said that I can bring it back after 2-3 hours if wasn't satisfied. Then the website price had one price and they wanted to charge $3,500 more on and error. Thus place is a joke I have reported them to the proper bureau. NO THANKS

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 19, 2018

    When I say the best customer service Ever. Twin Auto sales will get the job done. There more than sales rep we’re Family now .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 22, 2018

    I fell in love with twin auto. They have awesome customer service. My sales rep was Allen, he was very friendly and he made sure I didn't walk out without... a car. This is by far the best dealer. They really work with u to get you what you need. Thank you Allen for all you help¿

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 30, 2017

    Great with problem sover. Thats was great respect to their costumers.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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