Golden Auto Group, Inc

Reviews

3.4 out of 5 3.4
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    June 26, 2017

    I called the Golden Auto Group to inquire about some vehicles they had posted up for sale. No answer after 3 calls. I went to Norco to their business location... and it results they share facilities with Navi Exchange auto sales. I finally went inside to ask about Golden Auto Group and S. Nasri "tried" to help us by providing us with another number which I have called 3 times and gotten no answer from. Golden Auto Group had no representation and it was very inconvenient when I wasted my time trying to reach out to them. To note, I called them during regular business hours, on a weekday. Golden Auto Group could rebuttle my argument by saying that they are by appointment only, but how is that possible when they are unable to answer their phones? Unacceptable. They will not have my business and they don't deserve yours.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2017

    I bought a Evo VIII from these guys about a year ago. So far no problems. Couldn't be happier. Very unusual place, with nice selection of cars. Check them... out. Good, knowledgeable people! Thank you guys!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 25, 2016

    Excellent service and great attitude. They had the exact car I was looking for and the buying process was very fast definitely recommended

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    8 people out of 8 found this review helpful. Did you?
    Dealer Response

    Thank you, Hugo we appreciate your business.

  • 5.0 out of 5
    February 17, 2017

    Well worth stopping here while we were in the area looking at other dealers. Easiest car buying experience and great service.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 9, 2017

    Excellent service and very easy to work with, Jas and his staff went above and beyond to make my car buying experience a welcome change to the typical... buying experience at dealerships. He was quick to get back to me with questions and even helped me after the sale with some tires. I look forward to working with him on my next car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 14, 2017

    To make a long story short, I waited an hour just for Josh to show up to my appointment at 9am, however he never showed up. The three other employees there... did not even acknowledge me until I walked up to them to ask them question and both had different stories about where "Josh" was. One said he'd be in shortly and the other pointed at an employee and told me he was josh. This place has poor customer service and even poorer cars. Walked around the lot only to realize most cars had misalignments of parts, paint scratches or blemishes or even both. Don't waste your time at this "dealership". I have no idea how everyone else is rating this place with five stars.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    December 12, 2016

    I have recently acquired one super low millage honda s2000 from these guys. Really clean car, with only 12000

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2016

    Great service! Good dealership! If you love rare cars/special cars in a great condition come and see! I found my dream car And you can tell that by the... seller's confidence! They are professional! and Mark is the person I met, great people friendly and helpful. Flew 500miles to see the car, and this trip is totally worth it!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    November 29, 2016

    I was very impressed with my experience at Golden Auto. I have spent the past week looking for a specific car and have dealt with several dealers in Southern... Ca. who are very disappointing in their knowledge and follow up. This was not the case here - Jas was very honest and thorough - he spent time himself going over the car and all of the features and was very helpful as well getting all the paperwork done quickly. He went the extra mile to make sure I was satisfied and I feel confident in my purchase with Golden Auto Group. Overall this is the best car buying experience I have ever had. I will absolutely purchase from Golden Auto again and I will be referring my friends and family as well.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 28, 2016

    I was looking for a used car and found a good deal here, but still a bit out of my price range. These guys were able to make a deal with me that even cost... them money! Can't say enough good things about Jas and everyone at Golden Auto Group!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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