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Cerritos Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)
Sales hours: 9:00am to 10:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–10:00pm 8:00am–6:00pm
Tuesday 9:00am–10:00pm 8:00am–6:00pm
Wednesday 9:00am–10:00pm 8:00am–6:00pm
Thursday 9:00am–10:00pm 8:00am–6:00pm
Friday 9:00am–10:00pm 8:00am–6:00pm
Saturday 9:00am–10:00pm 8:00am–5:00pm
Sunday 9:00am–10:00pm Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cerritos Mitsubishi from DealerRater.

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Very pleased with the hassle free purchase of my new

Very pleased with the hassle free purchase of my new Outlander! Will highly recommend Cerittos Mitsubishi to any friend or family memeber looking to lease or purchase a new vehicle

Very pleased with the hassle free purchase of my new

Very pleased with the hassle free purchase of my new Outlander! Will highly recommend Cerittos Mitsubishi to any friend or family memeber looking to lease or purchase a new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Erika Montenegro, thank you for the high star rating!

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This people are just going to take your money

Went to order a side view mirror,person at the parts dept. Said he needs my Vin # to make sure he gets the exact right part, I gave them all the things they need and at the day I said I will pick it up and for them to install it, they said it doesn't match, that I need to pay more money to get the right part, what a con artist this people are, never ask a dealer to do service or buy parts from them, they will milk you out of your money!

This people are just going to take your money

Went to order a side view mirror,person at the parts dept. Said he needs my Vin # to make sure he gets the exact right part, I gave them all the things they need and at the day I said I will pick it up and for them to install it, they said it doesn't match, that I need to pay more money to get the right part, what a con artist this people are, never ask a dealer to do service or buy parts from them, they will milk you out of your money!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Refused services for voicing concerns

I had been going to this dealership because it was the most convenient location, but Rigo the service technician had always been rude with me. I indicated as such on the emailed surveys I would get, and now I am being refused service for voicing my concerns.

Refused services for voicing concerns

I had been going to this dealership because it was the most convenient location, but Rigo the service technician had always been rude with me. I indicated as such on the emailed surveys I would get, and now I am being refused service for voicing my concerns.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Cerritos

The manager was very helpful and very kind. Our salesman really took the time explain the features.

Cerritos

The manager was very helpful and very kind. Our salesman really took the time explain the features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mitsubishi

great customer service. Chad at Cerritos Mitsubishi was very helpful and respectful.

Mitsubishi

great customer service. Chad at Cerritos Mitsubishi was very helpful and respectful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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okay?

Super dead! Had to go in and search for a Rep. Once I finally found one he was kind of rude to be completely honest...

okay?

Super dead! Had to go in and search for a Rep. Once I finally found one he was kind of rude to be completely honest...

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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