Reviews
Write a reviewVery pleased with the hassle free purchase of my new
Very pleased with the hassle free purchase of my new Outlander! Will highly recommend Cerittos Mitsubishi to any friend or family memeber looking to lease or purchase a new vehicle
Very pleased with the hassle free purchase of my new
Very pleased with the hassle free purchase of my new Outlander! Will highly recommend Cerittos Mitsubishi to any friend or family memeber looking to lease or purchase a new vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Erika Montenegro, thank you for the high star rating!
This people are just going to take your money
Went to order a side view mirror,person at the parts dept. Said he needs my Vin # to make sure he gets the exact right part, I gave them all the things they need and at the day I said I will pick it up and for them to install it, they said it doesn't match, that I need to pay more money to get the right part, what a con artist this people are, never ask a dealer to do service or buy parts from them, they will milk you out of your money!
This people are just going to take your money
Went to order a side view mirror,person at the parts dept. Said he needs my Vin # to make sure he gets the exact right part, I gave them all the things they need and at the day I said I will pick it up and for them to install it, they said it doesn't match, that I need to pay more money to get the right part, what a con artist this people are, never ask a dealer to do service or buy parts from them, they will milk you out of your money!
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Refused services for voicing concerns
I had been going to this dealership because it was the most convenient location, but Rigo the service technician had always been rude with me. I indicated as such on the emailed surveys I would get, and now I am being refused service for voicing my concerns.
Refused services for voicing concerns
I had been going to this dealership because it was the most convenient location, but Rigo the service technician had always been rude with me. I indicated as such on the emailed surveys I would get, and now I am being refused service for voicing my concerns.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cerritos
The manager was very helpful and very kind. Our salesman really took the time explain the features.
Cerritos
The manager was very helpful and very kind. Our salesman really took the time explain the features.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mitsubishi
great customer service. Chad at Cerritos Mitsubishi was very helpful and respectful.
Mitsubishi
great customer service. Chad at Cerritos Mitsubishi was very helpful and respectful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
okay?
Super dead! Had to go in and search for a Rep. Once I finally found one he was kind of rude to be completely honest...
okay?
Super dead! Had to go in and search for a Rep. Once I finally found one he was kind of rude to be completely honest...
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase