Reviews
Write a reviewEli is always a pleasure to work with.
Eli is always a pleasure to work with. He has helped me find unicorns and has them shipped straight to my door, making the process extremely easy and efficient.
Eli is always a pleasure to work with.
Eli is always a pleasure to work with. He has helped me find unicorns and has them shipped straight to my door, making the process extremely easy and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very pleased with my purchase
I was very pleased to see that what you buy is what you get. The cars were marketed well and were exactly as expected. Jim was very helpful and told us straightforward that there is no fees or nothing like that, that would deter us away from buying. He understood all of our needs and executed all very well. The ****** sounds great and it runs as it should. There was a problem with the directional but they took care of that before we took the car home. There was only one part that me and my wife were not too comfortable, while we were there Jim had said that there was someone else asking about the vehicle and all that they were waiting for was credit approval and they would take the car. Now I'm not sure if this was true or not I've had this same tactic used on me before at other dealerships and frankly I do not like it. My wife was uncomfortable about this part of the "car buying experience" at LAX AUTO. Personally my wife and I believe that this matter should have been brought out immediately after we displayed interest in the vehicle not while negotiations and the process had already started. If that young man was dead set on this vehicle and they sold it under his nose I would imagine that he would not have a good review for LAX AUTO I know I would not have if I was in that position. Just my opinion but if your working with someone finish it out and do not screw them over because someone else came in and had everything done. And in the flip side of that if this was a tactic to get us to buy then LAX AUTO is not as respectful as they claim to be. Also they should specify with more detail vehicle flaws like hail damage and needs new tires things like that or while your there say hey you know this car is going to need new tires soon let us deduct some off the price to make up for this. That would absolutely make me want to come back every time, that would be showing true integrity and honesty and care for the customers that pay your bills and such. But to end on a good note the place was very clean and they offered water if we needed any plus we were given time to talk and think about our decision.
Very pleased with my purchase
I was very pleased to see that what you buy is what you get. The cars were marketed well and were exactly as expected. Jim was very helpful and told us straightforward that there is no fees or nothing like that, that would deter us away from buying. He understood all of our needs and executed all very well. The ****** sounds great and it runs as it should. There was a problem with the directional but they took care of that before we took the car home. There was only one part that me and my wife were not too comfortable, while we were there Jim had said that there was someone else asking about the vehicle and all that they were waiting for was credit approval and they would take the car. Now I'm not sure if this was true or not I've had this same tactic used on me before at other dealerships and frankly I do not like it. My wife was uncomfortable about this part of the "car buying experience" at LAX AUTO. Personally my wife and I believe that this matter should have been brought out immediately after we displayed interest in the vehicle not while negotiations and the process had already started. If that young man was dead set on this vehicle and they sold it under his nose I would imagine that he would not have a good review for LAX AUTO I know I would not have if I was in that position. Just my opinion but if your working with someone finish it out and do not screw them over because someone else came in and had everything done. And in the flip side of that if this was a tactic to get us to buy then LAX AUTO is not as respectful as they claim to be. Also they should specify with more detail vehicle flaws like hail damage and needs new tires things like that or while your there say hey you know this car is going to need new tires soon let us deduct some off the price to make up for this. That would absolutely make me want to come back every time, that would be showing true integrity and honesty and care for the customers that pay your bills and such. But to end on a good note the place was very clean and they offered water if we needed any plus we were given time to talk and think about our decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
my second purchase from this dealership!
This is my second time getting a car from laxauto and both times it was great service. First time was 3 years ago to buy a accord and now I went to purchase a newer honda. I was helped by Eli both times and he was great and attentive. He work with me trough the whole process until I felt I was making the right decision never pushy or making me feel uncomfortable. Thanks again guys!
my second purchase from this dealership!
This is my second time getting a car from laxauto and both times it was great service. First time was 3 years ago to buy a accord and now I went to purchase a newer honda. I was helped by Eli both times and he was great and attentive. He work with me trough the whole process until I felt I was making the right decision never pushy or making me feel uncomfortable. Thanks again guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy process!
There was no pressure, we were able to look on our own, go inside talk to them about our interest, then test drove the ones we liked and made a decision and bought..the whole process took less than an hour!
Easy process!
There was no pressure, we were able to look on our own, go inside talk to them about our interest, then test drove the ones we liked and made a decision and bought..the whole process took less than an hour!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love my new sweet ride!
I bought my car here and I'm glad I did. Trustworthy salesman and very knowledgeable. And the ride is sweet and I've had no problems with it
Love my new sweet ride!
I bought my car here and I'm glad I did. Trustworthy salesman and very knowledgeable. And the ride is sweet and I've had no problems with it
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
P. Nyren North Dakota
We were looking for a Subaru Outback and found what We were looking for at Lax. We drove from ND to inspect the vehicle and purchased it that day. Upon return to ND in the next couple days we found that the battary was weak and while it would start the car after sitting overnight if you sat for 30 minutes with the radio on it would barely turn the engine over. I call Will and explained the situation and they agreed to replace the Battary. We were also allowed to test drive the vehicle alone something that doesn't happen at many dealers.
P. Nyren North Dakota
We were looking for a Subaru Outback and found what We were looking for at Lax. We drove from ND to inspect the vehicle and purchased it that day. Upon return to ND in the next couple days we found that the battary was weak and while it would start the car after sitting overnight if you sat for 30 minutes with the radio on it would barely turn the engine over. I call Will and explained the situation and they agreed to replace the Battary. We were also allowed to test drive the vehicle alone something that doesn't happen at many dealers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Affordable and fair pricing. Over the top service!
I was recently looking for a work truck, and what I found at Lax Auto was so much more! I was told to check out this dealership by a friend, and I'm glad I did! There was no pressure from the sales, and I was treated kindly in professional manor. A huge shout out to Eli! He was the best dealer I have ever delt with! Not only did he hook me up with and amazing price on a 2001 Ford F150, but he went the extra mile to ensure my satisfaction! Eli is so focused on his customers satisfaction that after I bought the F150, he had it professionally detailed and even dropped it off at my house on a sunday! Next time I'm in the market for another vehicle, you better believe my first stop will be Lax Auto!!
Affordable and fair pricing. Over the top service!
I was recently looking for a work truck, and what I found at Lax Auto was so much more! I was told to check out this dealership by a friend, and I'm glad I did! There was no pressure from the sales, and I was treated kindly in professional manor. A huge shout out to Eli! He was the best dealer I have ever delt with! Not only did he hook me up with and amazing price on a 2001 Ford F150, but he went the extra mile to ensure my satisfaction! Eli is so focused on his customers satisfaction that after I bought the F150, he had it professionally detailed and even dropped it off at my house on a sunday! Next time I'm in the market for another vehicle, you better believe my first stop will be Lax Auto!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Would not recommend
Got told car was repaired properly put deposit down on it to find out was not repaired properly and was refused my deposit back that was put down on false information and are not very professional with handling customers and say they do work that they didn't do to the vehicle
Would not recommend
Got told car was repaired properly put deposit down on it to find out was not repaired properly and was refused my deposit back that was put down on false information and are not very professional with handling customers and say they do work that they didn't do to the vehicle
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best car buying experience thanks to Eli
I love how this place has no pressure sales. Unlike most dealers, they did not rush us into making a quick decision. They gave us all the time we needed to look the vehicle over and answered all of our questions. We felt so at ease throughout the whole process. Thanks again Eli!
Best car buying experience thanks to Eli
I love how this place has no pressure sales. Unlike most dealers, they did not rush us into making a quick decision. They gave us all the time we needed to look the vehicle over and answered all of our questions. We felt so at ease throughout the whole process. Thanks again Eli!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great used car buying experience
Just purchased a Dodge Charger from Lax Auto.. Sales rep Eli made the experience painless... listened to what I had to say, and showed me different vehicles in my price range. There was no pressure during the buying process. Will go back to lax Auto next time I am in the market for a car.
Great used car buying experience
Just purchased a Dodge Charger from Lax Auto.. Sales rep Eli made the experience painless... listened to what I had to say, and showed me different vehicles in my price range. There was no pressure during the buying process. Will go back to lax Auto next time I am in the market for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase