Car Zone USA

I purchase a vehicle a year ago it had 98 on dash an it’s a 2011 srx caddi so as I got vehicle alternator went out they fixed that but after that all the sensors went out all 3 converters went out, I tried to go back there to get another vehicle they won’t take the truck back talking about to many miles on it 😡😡😡

Went to dealership in August; purchased vehicle: was on phone with them on Monday; car had been wrecked back to them so they could fix

Bought a car from them in August had been wrecked ties need air every other day and still can’t get car registered in my name it’s titled in some else name horrible mess they would never answer if answered will hang up on you before you were given an answer title lady was never available car still has no tags for driving has had several temporary tags

Bought a 2011 Jeep Grand Cherokee from them with a (written warranty). Had a few problems but they fix them. Now I’m having bad transmission problems it accelerates by itself. Bad (lemon) issues. They refuse to talk to me about it. Now I’m upside down on it and no way out. I contacted Jeep it’s been in the shop several times and currently at the jeep dealer now. They keep (suggesting prior issues) upon (purchase). Darnell was my sellsman. Let’s fix this issue before it become a sour (lemon). I would suggest staying away. I’m not mad just concerned. If you’re reading this review stay aware. Make them pay for a car fax. Remember most dealer do. Take the vehicle to your own mechanic to get it looked at before purchase. They come off friendly and but sales is their game

looking at truck salesman said if I bought truck today he would give me two year warranty. My truck is now broke went back to dealer to see about my warranty. It seems as though my warranty has magically disappeared from my file in there desktop computer. imagine that.Now paying auto shop to get truck back.

I will never go back to this facility. I seemed to have interrupted all of their breaks and they were not happy that I even walked in the building. The worst customer service!

Great prices, great selection, great service, and unbelievable experience!!! Can't beat em!!! Join em!!!

By Billy Pegross Bastrop La My salesman was really good showing us around the lot. We did purchase a used GMC Sierrra very pleased with Truck. Salesman(David Vince) remands in contact with us offering help on any thing we may need for our vehicle. Owner was also Friendly and very helpful. Would recommend Dealer and salesman to a Friend.

I was so pleased and excited bout my new car. I am gonna,recommend everyone I know to go there

I went in thinking I was going to get the same result as normal, a NO GO, but I went in and got the best service ever!!! I left in a wonderful car and everyone there left a great impression on me and my family. I highly recommend them to anybody looking for a great deal. Go see Darnell Jackson and the rest of the crew now at Carzone USA!!!