Klika Auto Direct

4.8 out of 5 4.8
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Sales

Klika Auto Direct Hours

Sales

Monday

10:00 AM - 6:00 PM

Tuesday

10:00 AM - 6:00 PM

Wednesday

10:00 AM - 6:00 PM

Thursday

10:00 AM - 6:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

10:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2020

At Klika Auto Direct, we are a family owned and operated business. We provide reliable used vehicles, completely servic

...

ed and ready to get you safely where you are going. All cars are kept in a climate controlled facility. We will be available anytime based on your schedule. Just call or email today to schedule a drive today!!

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 22, 2018

    I had a bad experience but it was made right so please disregard my previous review. I would absolutely give them a 5 star review after correcting the... issue. Thanks Marcus

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 21, 2018

    Very poor experience here. They have bad business practices not professional at all They also have hidden dealer fees and charges. Don't be their next... victim

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Gary, first and foremost I want to apologize for your service or better yet lack of service you received. After reviewing all the facts this morning,... it appears you got turned around and were a touch late. Another client was a bit early. This resulting in the car you wanted to see being driven by another customer upon your arrival. Bottom line, this would have been avoided if we had scheduled the appointments further apart, which is entirely our fault. I find that you waited and the customer took a unusually long test drive which resulted in a lot of wasted time for you. When I started this business over 4 years ago, my goal was to provide an above average customer service experience because I had been treated so poorly in my previous dealership experiences. I knew I could do it better. Obviously, we failed my goal with you and your family. Because of you bringing this to my attention, we have had a team meeting this morning and have changed our scheduling policies to allow for much more room to account for life happening, be it traffic, or whatever it may be. Although this hasn't been a problem in the past, obviously it was on Saturday creating the perfect storm and wasting your time. I want to say I am not only sorry but embarrassed as well. That isn't the way we do business. We do have two fees when you purchase a car, they aren't hidden, we communicate them to each and every customer. We have a $1.50 temporary tag fee, and have a $159 Document fee. The average fee in Kansas is $210 and we always work hard to stay well under the average to offer our customers the best deal possible. Above all, I want to say thank you for taking the time to help me see where we obviously feel short and although I don't expect it, hope sometime in the future we can have another opportunity to offer you the service you and anyone who walks into our dealership deserves. - Marcus Klika

  • 5.0 out of 5
    August 31, 2018

    I'm 72 and I have purchased many new and used cars over the last 5 + decades, but I have never enjoyed the people and the process of purchasing a car until... Klika Auto Direct. Seriously, my wife and I couldn't be happier with these folks, they are friendly, honest, helpful beyond belief, and easygoing. We're sold on Klika and happy with our 2011 Nissan Rogue. Thank you Jennifer, Marcus, and Mike for making our experience a pleasant and enjoyable one. We also enjoyed Jennifer's little Chihuahua,Georgio.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 12, 2018

    Found a car online they had for sale and looked like a good first car for our teen. The building didn't really look like a car lot so if we had just driven... by we wouldn't know what it was. The staff was very friendly and upfront about some issues the car had. It was a very easy buying process and we felt they were very truthful in the condition of the car so we didn't have any surprises. Overall it was a great experience and 2 months later and no surprises have popped up with the car. We would recommend this dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 23, 2018

    They were extremely knowledgeable regarding specific cars we were interested in. We told them what we were looking for and they found the perfect vehicle.... From start to finish the process was handled with professionalism and definitely keeping the customer in mind. Their customer service was exceptional and we are very pleased with our purchase. We would highly recommend this dealer to anyone who is seriously looking for a new or used vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 19, 2018

    Purchased a 2015 Elantra two weeks ago, love it. Went all over town, every dealer seemed to have 100 games, this was straight forward, easy, and we were... in and out. Thank you for my beautiful new car!!!!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 17, 2018

    we just bought my son his first car from klika. jen and marcus were attentive, down-to-earth and very honest. the place isn't fancy but who cares? i... liked that. we got a great car, the price was very fair and the customer service was lovely!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 10, 2017

    We were looking for a used car that was in good shape but didn't have a lot of money. We looked and looked, and some cars were just horrible. Had cigarette... burns, just amazing that some dealerships even try this. Regardless, we found a Honda Civic at Klika Auto Direct and came out to take a look. The car was immaculate, had been detailed, serviced and had new tires as well. They helped us get a great rate at a local credit union that was less than our bank even offered, the whole process including financing took maybe an hour. We highly recommend these guys, no pressure, just friendly and helpful unlike our other experiences.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 2, 2017

    One day done with my new van and it still doesn't seem like it's really mine! It is just the best and the whole process was super smooth all the way. ... Thank You

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    Shopped for a used car
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  • 5.0 out of 5
    March 15, 2017

    Easy, quick and no games. After going to probably 12 dealerships, this one was a pleasure.

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    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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