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Cadillac of Bellevue

(178 reviews)
Visit Cadillac of Bellevue
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:30pm
Sunday 10:00am–7:00pm Closed
2020 state dealer award
View 2 awards
2020 state dealer award
2020 consumer dealer award
New (877) 619-7696 (877) 619-7696
Used (866) 955-0943 (866) 955-0943
Service (877) 461-9374 (877) 461-9374

Reviews

(178 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cadillac of Bellevue from DealerRater.

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First Time Internet Purchase

I purchased my Escalade working with Rick Qaqish over the internet. Even thou I live out of state and am certainly no techie, Rick led me through everything I needed to do. Found the Escalade I was looking for. Made everything so easy, he was exceptionally helpful and courteous. He even had the vehicle delivered to my home in central Oregon and picked up my trade-in. I feel that I received a very good deal. Most of all the after purchase help and availability for questions is exceptional. Rick does not forget you after the deal is done. I can't say enough about what a great person he is to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Impeccable Customer Service

My husband and I purchased a new Escalade yesterday from Bellevue Cadillac and Rick Qaqish was our salesman. Rick was outstanding from beginning (internet inquiry) through the final purchase of our beautiful Escalade, he left nothing undone, Rick walked us through each and every step of the process. When we first arrived for our appointment he had the vehicle we inquired about sitting right there waiting for us to take her for a test drive. The whole process was seamless, it was an amazing experience, I would recommend Rick to anyone looking to purchase a beautiful quality vehicle. Thank you Rick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thanks for making me a great deal

Just got my brand new 2019 Cadillac XT5 Luxury. Thank you Rick, Jad and Keith for making this happen. This is the greatest sales team you'll ever work with. Highly recommended. I love my Cadillac XT5.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

CTS 3.6

Great people working there. The service was very good. I am completely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dream car found! Thank you Rick

On Wednesday, Rick Qaqish from Cadillac of Bellevue, gave me a call, letting me know he had found my dream vechile. I have been looking for a 2015 GMC Acadia Denali with all the bells and whistles. We had found a few over the past year, but they just not everything I wanted. We looked at several other vechiles, but Rick knew my heart was for the 2015 GMC Acadia. I pulled into the lot shortly after his phone call, he had my Acadia parked up front ready for our test drive. He was right it had everything I was looking for and more. Pressure free appouch and helped me through the whole process start to finish. I went home with my dream vechile. Thank You Rick for helping find that prefect one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Always supreme quality service

My car buying experience was the best I’ve ever had to quick easy and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Always taken care of! Fast friendly service.........................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kathy Crotts

I brought my SRX in for a detail job after a friend got sick in the front seat. The area around the incident was done very well but there was a lot of missed areas such as door trims, glove compartment, storage compartments around the license plate light and trim above the license plate, roof top and trim. This is my second detail job at Bellevue Cadillac. All in all they treat me well, but the quality of the detail work could be far better. Especially when I'm paying for my own rental car. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Cadillac purchase, Bellevue WA

The purchase was an awesome experience. Everyone was professional and went over and above to assist me with the sale. I am a repeat customer and look forward to enjoying my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5 star service

I always get top notch service when I bring me Escalade in for service. I always feel like they do a little extra to make sure I'm happy with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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