Reviews
Worked with Claudio on a deal.
Worked with Claudio on a deal. Told me he wouldn’t do anything with me until I sent an approval letter from my bank for the price of the vehicle I wanted. Went to the bank, got the approval letter, he told me they’d give me 30k for my trade in. Hadn’t heard from them and next day they said they sold it which is fine. The next day someone called me and asked if I still wanted to trade my truck in and had Claudio get back on the phone telling me the truck wasn’t sold yet. I said I sent in my approval then he proceeded to send me a buyers agreement with an extra $5400 tacked on to their vehicle for “reconditioning fees”which were never disclosed during the whole process until it came down to me coming to do the trade. He told me they don’t hide any fees but those fees were definitely hidden so if you do business with them I’d check their fees before you commit to buy or even waste your time. I went to the bank, I sent them what they needed, I moved my schedule to drive down and back 12hrs. HUGE waste of my time Claudio. And when I asked Claudio if his boss would do $1000 more on my trade in, he said “if I ask my boss he will respectfully tell me to F-off.” Unprofessional. Put your fees up front before you list your vehicles so people know and don’t waste their time
Worked with Claudio on a deal.
Worked with Claudio on a deal. Told me he wouldn’t do anything with me until I sent an approval letter from my bank for the price of the vehicle I wanted. Went to the bank, got the approval letter, he told me they’d give me 30k for my trade in. Hadn’t heard from them and next day they said they sold it which is fine. The next day someone called me and asked if I still wanted to trade my truck in and had Claudio get back on the phone telling me the truck wasn’t sold yet. I said I sent in my approval then he proceeded to send me a buyers agreement with an extra $5400 tacked on to their vehicle for “reconditioning fees”which were never disclosed during the whole process until it came down to me coming to do the trade. He told me they don’t hide any fees but those fees were definitely hidden so if you do business with them I’d check their fees before you commit to buy or even waste your time. I went to the bank, I sent them what they needed, I moved my schedule to drive down and back 12hrs. HUGE waste of my time Claudio. And when I asked Claudio if his boss would do $1000 more on my trade in, he said “if I ask my boss he will respectfully tell me to F-off.” Unprofessional. Put your fees up front before you list your vehicles so people know and don’t waste their time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Awful customer service, bad owners.
Awful customer service, bad owners. I would never buy a vehicle from here. This whole place is a huge scam.
Awful customer service, bad owners.
Awful customer service, bad owners. I would never buy a vehicle from here. This whole place is a huge scam.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Shawn, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your name. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can investigate and reach out. [lakesidemotorsinc@gmail.com] We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.
Great service!
Great service! Destiny was very helpful and the sales manager got me into what I wanted! Great spot
Great service!
Great service! Destiny was very helpful and the sales manager got me into what I wanted! Great spot
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I specifically asked for a Video of the front seats,but
I specifically asked for a Video of the front seats,but never received & maybe they sold I but I ask prior about a week or longer ago !!
I specifically asked for a Video of the front seats,but
I specifically asked for a Video of the front seats,but never received & maybe they sold I but I ask prior about a week or longer ago !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Cars don’t last a year.
Cars don’t last a year. Will bribe you for 5 star reviews but sell crap
Cars don’t last a year.
Cars don’t last a year. Will bribe you for 5 star reviews but sell crap
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Waste of my time and dangerous car
I called ahead to see if a vehicle was available and if it had any major issues. I was given the green light. The car had minor cosmetic issues which was expected. However, it had major mechanical issues simply just driving on the road. My entire hand and arm were shaking like crazy simply holding the steering wheel when I drove over 50 mph or braked a little hard. It reminds me of something called the “death wobble”. I talked to multiple people in the dealership and none of them stated they had any knowledge of that vehicle having any issue. I don’t believe them. They wasted multiple hours of my time on my short weekend and never apologized.
Waste of my time and dangerous car
I called ahead to see if a vehicle was available and if it had any major issues. I was given the green light. The car had minor cosmetic issues which was expected. However, it had major mechanical issues simply just driving on the road. My entire hand and arm were shaking like crazy simply holding the steering wheel when I drove over 50 mph or braked a little hard. It reminds me of something called the “death wobble”. I talked to multiple people in the dealership and none of them stated they had any knowledge of that vehicle having any issue. I don’t believe them. They wasted multiple hours of my time on my short weekend and never apologized.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great dealership
Very friendly people and great to work with. They found a way to get me approved without any issues. Definitely recommend if in need of a vehicle.
Great dealership
Very friendly people and great to work with. They found a way to get me approved without any issues. Definitely recommend if in need of a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
After shopping for months with no luck at other
After shopping for months with no luck at other dealerships and not having the best credit they worked all day to get me approed for a new ehicle I desperately needed. I was never rushed and pricing was upfront and honest. I'm so happy I was able to find this place and now have reliable transportation to and from work. I will come definitely come back for future vehicle needs and recommend to all my friends and family.
After shopping for months with no luck at other
After shopping for months with no luck at other dealerships and not having the best credit they worked all day to get me approed for a new ehicle I desperately needed. I was never rushed and pricing was upfront and honest. I'm so happy I was able to find this place and now have reliable transportation to and from work. I will come definitely come back for future vehicle needs and recommend to all my friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
PURCHASED A 2021 CAMRY WITH NO ISSUES AND GREAT SERVICES!
PURCHASED A 2021 CAMRY WITH NO ISSUES AND GREAT SERVICES! COME CHECK OUT GREAT SERVICES!
PURCHASED A 2021 CAMRY WITH NO ISSUES AND GREAT SERVICES!
PURCHASED A 2021 CAMRY WITH NO ISSUES AND GREAT SERVICES! COME CHECK OUT GREAT SERVICES!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Honest people !!!!
Wonderful people to work with. Honest and transparent huge selection of cars to choose from definitely will recommend them to all of my family and friends.
Honest people !!!!
Wonderful people to work with. Honest and transparent huge selection of cars to choose from definitely will recommend them to all of my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase