Payless Auto Sales Lakewood

1.8 out of 5 1.8

About Our Dealership

Dealer on Cars.com since December 2018

We help people get into the car of their dreams. We specialize in good credit, bad credit and no credit. Se Habla Espano

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"Payless Auto Sales is here to help you find the ideal vehicle to meet your needs and your budget."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

1.8 out of 5 1.8
10 lifetime reviews.
  • 1.0 out of 5
    January 8, 2021

    They scam people, we bought a truck and a couple days later after buying it from them it broke down on the freeway. Had to get it towed and got a quote... from the repair shop, saying we owe $20,000 for REPAIRS. Insane how sketchy this dealership is. They want your money and don’t care about the customers! Stay AWAY.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 29, 2020

    Stopped in to look at an Audi A7 shown on the website. Car wasn't on the lot; the 'owner was driving it' but it would be in the next morning. Called the... next morning to verify the car had come back but was told 'the owner had taken it to the auction' but could bring it back 'for $500 or $1000 deposit'. My BS detector was pinging pretty hard at this point. Judging from the other comments on this site, I'm not the only person who feels this way.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    15 people out of 16 found this review helpful. Did you?
  • October 15, 2016

    Quick friendly staff. Not pushy. Didn't try to talk me into a car that wasn't right for me.

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    3.0 out of 5
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    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 4 found this review helpful. Did you?
  • 4.0 out of 5
    September 19, 2019

    WAS SOLD EXACTLY WHAT I PROMISED. FULL TANK OF GAS AND TWO KEYS. SECOND CAR I'VE BOUGHT. BOTH FOR MY CHILDREN. THEY'VE ALWAYS BEEN HONEST WITH ME.

    4.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 2, 2019

    Promised new headlights ,fix brake lights . Didn't fix or repair ,promise you everything till you drive it off lot and won't answer or return call Scammers... .

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    25 people out of 26 found this review helpful. Did you?
  • 1.0 out of 5
    June 11, 2019

    They listed a 2009 Lexus as in perfect condition and when I got there and drove the car for about 20 minutes every single light in the car came on and... when I came back and brought it to their attention they said that's why it was so cheap and priced at only $11,000. So basically they listed it in perfect condition knowing there were a million things wrong with it hoping they could get away with it and then when they couldn't they tried to say that that's why it was so cheap but it was definitely listed in a average price range for that car!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    31 people out of 32 found this review helpful. Did you?
  • 1.0 out of 5
    June 30, 2018

    We were very interested in a Ram Promaster they had in stock, and had gotten pre approved for financing through them. The dealer knew we were coming from... Montana (8h away). When we arrived the vehicle was not on the lot. We were given lies that they could no longer finance the vehicle for us (even though they already said they could) and tried to bait and switch me to passenger vans and even a diesel truck. We were offered no apologies for the fact we had to drive 8 hours for a vehicle we could no longer purchase. And even though $100+ was spent in gas to go there and back, I was only given a $50 check after having DEMANDED some sort of settlement. The next day I get an email from CarGurus that the Van was sold. They never told me the vehicle was sold while I was on my way, and they didn’t even bother to hold it for less than 24 hours. (The main issue being they never told us it was sold). They lied through their teeth to me, and wasted a huge amount of my time and gas. BUYER BEWARE

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    51 people out of 53 found this review helpful. Did you?
  • 1.0 out of 5
    August 24, 2016

    Apparently they'll guarantee it after they do a hard pull on your credit and if it's not good....Good luck.

    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    19 people out of 19 found this review helpful. Did you?
  • 2.0 out of 5
    August 11, 2016

    They had all the styles of vans we were looking at but they were all in bad condition. The seats were worn or stapled or severely stained, the vehicles... had rusted pieces. Each van we wanted to try had to be dug out of the trench of cars they had and all had to be jumped from sitting too long. I used the bathroom and they were out of paper towels and toilet paper. Not very impressed with anything they were supposed to be maintaining. The guy was nice enough but that's about it.

    4.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    18 people out of 18 found this review helpful. Did you?
  • 1.0 out of 5
    July 24, 2016

    Never heard back after requesting info on a car. Bad customer service.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    23 people out of 24 found this review helpful. Did you?