Payless Auto Sales Lakewood

I do not recommend buying a car at this dealership! I had a bad experience, I bought a truck there thinking I was getting a great deal, coming to find out that I bought a truck that needed service 3 days later. 4 % oil life left Ripped seal Coolant leaking etc…

So we purchased two cars from this lot. One was an audi A8 which as we found out at home, had a large bubble in the sidewall. I let them know and they paid for one tire but I had to replace all four due to it being a all wheel drive auto and wear has to be even. Cost to me over $1,000. The other car was a pre-owned Maserati which had display issues when we took it out for a drive. We were assured it was because the battery had died. They would fix it. So a week later we purchased both cars yet the display was still not working. We were told that they had replaced a "reconditioned" battery with a new one and the display would clear up after the car was driven, or computer reset. BS. Display was bad and had to be replaced. They reimbursed me for the part but I am out $800 in labor for it but that is not the end of it. We kept hearing a clunking sound after a few days so I took it into my mechanic who found that the car had been in an accident, plastic filler and bolts had been used in the inside of the rt. front fender. The grill was only held on by two bolts and the front strut was broken, They found rubber in the springs to act as a damper agent but it fell out. You can see the text exchange between myself and the owner of Payless. I will be out almost $2000 in repairs on this car for the strut and front end. As per the text from the owner of Payless, I should have had a professional inspect the car, not take their word for anything. In his own words he is saying they cannot be trusted to tell you the truth. We will be filing a complaint with the Better Business Bureau as well as the State Attorney. Buyer beware are the words in black and white from the owner of Payless Auto Sales in Lakewood washington.

I wanted to share my great experience at Payless Auto sales Tacoma way lakewood. SEAN is true gentleman.He located the car I have had been looking for and I couldn't be more thankful for his dedication to help me.This has been the best personal customer service I have ever experienced.

Wrote them four emails, not one response. Enough said, curbside dealer, curbside attitude. And the rest is in other reviews.

Allen was a great help and customer service was great. We felt welcomed and heard. It was a fast service and we left with the vehicle we wanted! We plan on coming back for another vehicle. We would highly recommend if you’re looking for a vehicle!

my experience was great I got what I want ,the price was rite,got low interest, sales people and finance were very friendly,im very happy to bought my car here i will definitely recommend

They scam people, we bought a truck and a couple days later after buying it from them it broke down on the freeway. Had to get it towed and got a quote from the repair shop, saying we owe $20,000 for REPAIRS. Insane how sketchy this dealership is. They want your money and don’t care about the customers! Stay AWAY.

Stopped in to look at an Audi A7 shown on the website. Car wasn't on the lot; the 'owner was driving it' but it would be in the next morning. Called the next morning to verify the car had come back but was told 'the owner had taken it to the auction' but could bring it back 'for $500 or $1000 deposit'. My BS detector was pinging pretty hard at this point. Judging from the other comments on this site, I'm not the only person who feels this way.

WAS SOLD EXACTLY WHAT I PROMISED. FULL TANK OF GAS AND TWO KEYS. SECOND CAR I'VE BOUGHT. BOTH FOR MY CHILDREN. THEY'VE ALWAYS BEEN HONEST WITH ME.

Promised new headlights ,fix brake lights . Didn't fix or repair ,promise you everything till you drive it off lot and won't answer or return call Scammers .