Gerald Jones Ford Lincoln

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
33 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 22, 2018

    Great customer service. Staff is very helpful and explained everything in detail. Very friendly staff, actual service with a smile. The man that drives... the shuttle is a very nice guy. Every employee I have encountered has been awesome!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Ge...rald Jones Ford Team (706) 738-8000

  • 5.0 out of 5
    July 7, 2017

    We came with the hopes of buying a vehicle that would meet our needs. We found one that exceeded our hopes. The salesman was professional, courteous,... and, when we explained our needs, did his best to meet them. He even realized that we had extra needs that his company could meet, suggested it, and offered to install it personally if we bought it (number entry pad), which he did the next day. We came away a very satisfied customer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your business and thank you for taking the time to submit a review. We strive to exceed our customers expectations and John Bowers is on...e of our sales leaders in that area! Warm regards, The Gerald Jones Ford Team (706) 738-8000

  • 3.0 out of 5
    March 29, 2017

    Car salesmen who just don't know cars. It's a frightening trend. No one was unkind, just not at all helpful to the individual who knows what he wants.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments ...with our team and we encourage you to contact us if you would like to further discuss your visit. Best, The Gerald Jones Ford Team (706) 738-8000

  • 5.0 out of 5
    September 26, 2016

    Easy to work with and no pressure sales. Everyone their was great to work with. Service was great on items that needed attention.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 25, 2016

    They listened to me instead of trying to force me into something I didn't want . They made suggestions but didn't give me a hard time for wanting what... I wanted.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 23, 2016

    No high pressure sales. Sales rep was very kind. Would recommend to friends and family. friendly staff! Price was very competitive. Good value on trade... in.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 23, 2016

    Lou Smalls went above and beyond what a normal salesman would do. Customer service isn't dead, just hard to find. He surpassed today's "norm" by a mile!

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 23, 2016

    Service staff and techs were awesome, answered all my questions and most friendly! Can't wait to come to the new shop.

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 22, 2016

    Always greeded with respect and. Get the job done and let you know what is wrong with your car and what needs to be done to correct the problem.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 22, 2016

    Unbelievable Truck Service Dept. Outstanding guys to work with, especially Billy!! Couldn't ask for a better crew. And the service writer was Johnny... on the Spot. Very nice of these guys to help us after regular business hours on Labor Day Weekend.

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