Reviews
They were great!
They were great! Joe was very knowledgeable of the car and helpful in my decision.
They were great!
They were great! Joe was very knowledgeable of the car and helpful in my decision.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Service was quick and the service advisor (Chris Panetta)
Service was quick and the service advisor (Chris Panetta) was very helpful and friendly as was the rest of the service department staff. This was my first experience with this dealership but will definitely be using them again for service in the future.
Service was quick and the service advisor (Chris Panetta)
Service was quick and the service advisor (Chris Panetta) was very helpful and friendly as was the rest of the service department staff. This was my first experience with this dealership but will definitely be using them again for service in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was quick and the service advisor (Chris Panetta)
Service was quick and the service advisor (Chris Panetta) was very helpful and friendly as was the rest of the service department staff. This was my first experience with this dealership but will definitely be using them again for service in the future.
Service was quick and the service advisor (Chris Panetta)
Service was quick and the service advisor (Chris Panetta) was very helpful and friendly as was the rest of the service department staff. This was my first experience with this dealership but will definitely be using them again for service in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a great experience buying a new xt5 Cadillac from
Had a great experience buying a new xt5 Cadillac from Natalie Sells. Also the service dpt. and A.J. went above and beyond to help us with repairs and a loaner to make us happy. Are glad to recommend Genesis Cadillac to anybody.
Had a great experience buying a new xt5 Cadillac from
Had a great experience buying a new xt5 Cadillac from Natalie Sells. Also the service dpt. and A.J. went above and beyond to help us with repairs and a loaner to make us happy. Are glad to recommend Genesis Cadillac to anybody.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great experience with this dealer.
Had a great experience with this dealer. They went the extra mile to help me with a repair. I received a loaner vehicle and the repair was done in one day! The service manager and staff were kind and seemed to really care. I went to another certified GM dealer for help and they needed to order parts (7 days) and did not offer a loaner car. Top notch!
Had a great experience with this dealer.
Had a great experience with this dealer. They went the extra mile to help me with a repair. I received a loaner vehicle and the repair was done in one day! The service manager and staff were kind and seemed to really care. I went to another certified GM dealer for help and they needed to order parts (7 days) and did not offer a loaner car. Top notch!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Actually, zero stars.
Actually, zero stars. For one specific reason, Dave Frazier. Unethical, unknowledgeable, uncompromising, and thin skinned. I refuse to spend a penny at this dealer as long as he has any say in anything. I will tell every person I know in the metro Detroit area the same thing.
Actually, zero stars.
Actually, zero stars. For one specific reason, Dave Frazier. Unethical, unknowledgeable, uncompromising, and thin skinned. I refuse to spend a penny at this dealer as long as he has any say in anything. I will tell every person I know in the metro Detroit area the same thing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Genesis Cadillac is a great place to go for a new or used
Genesis Cadillac is a great place to go for a new or used car I had a great experience the people there are very knowledgeable and friendly. I will be returning in the future to purchase a car again. My dealer Sean Bradley was excellent in working with me I would recommend him to anyone who is going to buy a new or used car.5 stars
Genesis Cadillac is a great place to go for a new or used
Genesis Cadillac is a great place to go for a new or used car I had a great experience the people there are very knowledgeable and friendly. I will be returning in the future to purchase a car again. My dealer Sean Bradley was excellent in working with me I would recommend him to anyone who is going to buy a new or used car.5 stars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Dave Frazier went above and beyond with detailing on my
Dave Frazier went above and beyond with detailing on my used Buick Envision. His team did an excellent job on the various scratches on the exterior of the car. He even had a wind shield glass tech come in and fill in a chip. They also delivered my car back to me in Ferndale. I appreciated that very much. All in all wonderful customer service. Thanks to Dave and his team. Darlene
Dave Frazier went above and beyond with detailing on my
Dave Frazier went above and beyond with detailing on my used Buick Envision. His team did an excellent job on the various scratches on the exterior of the car. He even had a wind shield glass tech come in and fill in a chip. They also delivered my car back to me in Ferndale. I appreciated that very much. All in all wonderful customer service. Thanks to Dave and his team. Darlene
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Andy Makes The Impossible.. Possible!
Andy is an amazing salesperson. He loves what he does and it truly shows! He’s amazing and kills it, he got me the car I wanted and I love it!! He was so patient, very helpful, and kind throughout the whole process. We need more like Andy! Thank you for all that you did Andy!
Andy Makes The Impossible.. Possible!
Andy is an amazing salesperson. He loves what he does and it truly shows! He’s amazing and kills it, he got me the car I wanted and I love it!! He was so patient, very helpful, and kind throughout the whole process. We need more like Andy! Thank you for all that you did Andy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Selena, we're happy you found our staff to be so supportive during your experience here at Genesis Cadillac Inc.! If you have any further questions, please give us a call. We're always happy to help!
great job genesis sales team for your assistance
I would like to thank Andy my salesman and the finance manager for going out there way of assisting me with the purchase of 2018 XT5. They got me in a vehicle with no problem in a couple of hours with no money down with the car payment I had in mind and a low interest rate
great job genesis sales team for your assistance
I would like to thank Andy my salesman and the finance manager for going out there way of assisting me with the purchase of 2018 XT5. They got me in a vehicle with no problem in a couple of hours with no money down with the car payment I had in mind and a low interest rate
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Derek, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!