Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Genesis Cadillac Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2016

Thank you for visiting Genesis Cadillac's virtual showroom. We are here to serve our customers with an a rewarding and

...

enjoyable luxury car buying experience. We promise to make the car buying process simple and hassle free. If you can't come to us, we will come to you! Please contact one of our sales associates to schedule a personal demonstration or one of our bold and beautiful Cadillacs.

"GENESIS CADILLAC TAKES GREAT PRIDE IN BEING ONE OF THE LARGEST CADILLAC CERTIFIED PREOWNED DEALERS IN THE USA"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 18, 2018

    My service rep as well as the service manager went above and beyond to help me out. They know I have had a serious of problems with the vehicle between... tire/rim issues, headlights, and computer/electric issues so when 8 month old tires all needed replaced as well as a cracked rim AND the rear shocks/pump they did everything they could to minimize the cost. They recommends tires with a large tread life warranty that at least will be replaced if they run out in 15-20,000 miles like these did which is ridiculous considering nearly all of it is expressway driving in light traffic. I will never buy any tires made by Goodyear again. They also did the service in steps and prevented me from getting recommended work that was not mandatory at the time, not the usual dealership way which was refreshing. Long story short, the Genesis service team did enough for me to rethink my stance on never buying a Cadillac again. Although they cannot prevent the quality issues or control the cost so odds are I will sell this one in the next 10-13’days and switch back to Ford/Lincoln since I had twice as many miles on those cars and never had half this many issues

    5.0 out of 5
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    4.0 out of 5
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 6, 2018

    I complained About a noice for 3 months before it was diagnosed. The car was there 3-4 different times and each time I was told something different. I... paid for two other repairs before the initial issue was diagnosed. By that time it at it’s worse and cause other problems.

    2.0 out of 5
    Customer Service
    1.0 out of 5
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    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    There is more to this story that we cannot get into on the internet. All we can say is that please review all of our reviews before considering this ...on as being accurate.

  • April 20, 2018

    consistent great service...... beautiful clean facility! I will never go anywhere else! I consider the service department like my family at this point!

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 9, 2018

    Genesis is a very good dealer and provides very good service!

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 4, 2018

    EVERYONE WAS VERY HELPFUL. WILL CONTINUE TO GO THERE.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 1, 2018

    Excellent service from the staff to the cashier . I plan on soon purchasing another Top Quality vehicle from this Deaership.

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 19, 2018

    Genesis replaced a defective display FOC! They provided a loaner during repairs. We are a dedicated customer of Genesis. Always satisfied w their... performance.

    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 10, 2018

    They were very accommodating and did what they could to make me happy.

    5.0 out of 5
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    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 9, 2018

    Joan Billings is an awesome Sales Consultant! She goes out of her way to ensure our needs and wants are met. Joan follows through on promises. In addition,... she is extremely knowledgeable on products and services.

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 15, 2018

    Very professional and expedient, yet friendly and personable.

    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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Genesis Cadillac

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