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Genesis Cadillac

(37 reviews)
Visit Genesis Cadillac
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (586) 276-7266 (586) 276-7266
Used (586) 630-3635 (586) 630-3635
Service (586) 298-3797 (586) 298-3797

Inventory

See all 153 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2016.
Thank you for visiting Genesis Cadillac's virtual showroom. We are here to serve our customers with an a rewarding and enjoyable luxury car buying experience. We promise to make the car buying process simple and hassle free. If you can't come to us we will come to you! Please contact one of our sales associates to schedule a personal demonstration of one of our bold and beautiful Cadillacs or choose from our large selection of Pre-Owned luxury vehicles. Visit GenesisCadillac.com to view our full inventory there you can complete all or part of your purchase online. We are here to assist you in you call us at 586.772.8200
GENESIS CADILLAC TAKES GREAT PRIDE IN BEING ONE OF THE LARGEST CADILLAC CERTIFIED PREOWNED DEALERS IN THE USA

Service center

Phone number (586) 298-3797

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis Cadillac from DealerRater.

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Had a very pleasant experience with Joe at Genisis Cadillac. He did everything in his power to make sure I was familiar with all the details.

Had a very pleasant experience with Joe at Genisis Cadillac. He did everything in his power to make sure I was familiar with all the details.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I was very impressed with Natalie Sells. She handled my transaction with the utmost compassion as I had just lost my husband. The leasing of my new vehicle was performed without any issues thanks to all the extras Natalie extended to me. Wonderful lady!

I was very impressed with Natalie Sells. She handled my transaction with the utmost compassion as I had just lost my husband. The leasing of my new vehicle was performed without any issues thanks to all the extras Natalie extended to me. Wonderful lady!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Just bought a 2026 Cady ct5 v from Genisis Cadillac and I received the top tier service with to whole process from Natalie Sells and the trade in with Dave Frazier …. Natalie work with me thru the whole process not only with sales but right down to delivery and going thru every step in setting up the vehicle to all its options including Onstar transfer . Thank you for an exceptional experience to keep me coming back to this dealership !!!

Just bought a 2026 Cady ct5 v from Genisis Cadillac and I received the top tier service with to whole process from Natalie Sells and the trade in with Dave Frazier …. Natalie work with me thru the whole process not only with sales but right down to delivery and going thru every step in setting up the vehicle to all its options including Onstar transfer . Thank you for an exceptional experience to keep me coming back to this dealership !!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service, friendly and enjoyed working with Natalie Sells. Was very organized and went above and beyond for us.

Great service, friendly and enjoyed working with Natalie Sells. Was very organized and went above and beyond for us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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They were great! Joe was very knowledgeable of the car and helpful in my decision.

They were great! Joe was very knowledgeable of the car and helpful in my decision.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Service was quick and the service advisor (Chris Panetta) was very helpful and friendly as was the rest of the service department staff. This was my first experience with this dealership but will definitely be using them again for service in the future.

Service was quick and the service advisor (Chris Panetta) was very helpful and friendly as was the rest of the service department staff. This was my first experience with this dealership but will definitely be using them again for service in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Had a great experience buying a new xt5 Cadillac from Natalie Sells. Also the service dpt. and A.J. went above and beyond to help us with repairs and a loaner to make us happy. Are glad to recommend Genesis Cadillac to anybody.

Had a great experience buying a new xt5 Cadillac from Natalie Sells. Also the service dpt. and A.J. went above and beyond to help us with repairs and a loaner to make us happy. Are glad to recommend Genesis Cadillac to anybody.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Had a great experience with this dealer. They went the extra mile to help me with a repair. I received a loaner vehicle and the repair was done in one day! The service manager and staff were kind and seemed to really care. I went to another certified GM dealer for help and they needed to order parts (7 days) and did not offer a loaner car. Top notch!

Had a great experience with this dealer. They went the extra mile to help me with a repair. I received a loaner vehicle and the repair was done in one day! The service manager and staff were kind and seemed to really care. I went to another certified GM dealer for help and they needed to order parts (7 days) and did not offer a loaner car. Top notch!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Actually, zero stars. For one specific reason, Dave Frazier. Unethical, unknowledgeable, uncompromising, and thin skinned. I refuse to spend a penny at this dealer as long as he has any say in anything. I will tell every person I know in the metro Detroit area the same thing.

Actually, zero stars. For one specific reason, Dave Frazier. Unethical, unknowledgeable, uncompromising, and thin skinned. I refuse to spend a penny at this dealer as long as he has any say in anything. I will tell every person I know in the metro Detroit area the same thing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Genesis Cadillac is a great place to go for a new or used car I had a great experience the people there are very knowledgeable and friendly. I will be returning in the future to purchase a car again. My dealer Sean Bradley was excellent in working with me I would recommend him to anyone who is going to buy a new or used car.5 stars

Genesis Cadillac is a great place to go for a new or used car I had a great experience the people there are very knowledgeable and friendly. I will be returning in the future to purchase a car again. My dealer Sean Bradley was excellent in working with me I would recommend him to anyone who is going to buy a new or used car.5 stars

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

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