Genesis Cadillac

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Genesis Cadillac Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

9:00 AM - 1:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

9:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2016

Thank you for visiting Genesis Cadillac's virtual showroom. We are here to serve our customers with an a rewarding and

...

enjoyable luxury car buying experience. We promise to make the car buying process simple and hassle free. If you can't come to us, we will come to you! Please contact one of our sales associates to schedule a personal demonstration of one of our bold and beautiful Cadillacs or choose from our large selection of Pre-Owned luxury vehicles. Visit GenesisCadillac.com to view our full inventory, there you can complete all or part of your purchase online. We are here to assist you in you, call us at 586.772.8200

"GENESIS CADILLAC TAKES GREAT PRIDE IN BEING ONE OF THE LARGEST CADILLAC CERTIFIED PREOWNED DEALERS IN THE USA"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
19 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 28, 2020

    Mark, Natalie, and Justin were a pleasure to work with on a 2018 ATS with CPO. I know this sounds trite, but they really are the friendliest, efficient... business people in the dealership business in the Detroit area..and that comes from my 30 years buying and leasing cars in one of the toughest markets in the country... Worth the extra drive for us...

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 30, 2020

    First time in a long time buying a quality certified pre-owned vehicle and I couldn't have made a better choice than Genesis Cadillac! My salesman Mark... was honest and treated my deal as a priority. Went into the dealership, test drove the vehicle, started the process and the deal was done....with the terms I asked for! And I drove away in my Escalade ESV! Quick, easy, and hassle free! I highly recommend Genesis Cadillac....quality vehicles, trustworthy sales, and same day service. You can't go wrong with these guys!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

  • April 20, 2018

    consistent great service...... beautiful clean facility! I will never go anywhere else! I consider the service department like my family at this point!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 3, 2019

    They did a great job servicing my Cadillac. Everyone is extremely friendly and professional. My repair was very complicated and they did whatever they... had to do so that it was fixed and I was satisfied.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 28, 2019

    Car check up which was late and hsppy you sent reminders I was told it would take an hour and that?s about what it did and all they did was the usual... changing the oil and fluids etc.

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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 11, 2019

    nice friendly service. I believe i could of gotten a lower monthly payment though, but all in all I have learned when to buy or lease etc.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 21, 2019

    Professional , efficient and friendly. The facility was aesthetically pleasant.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 18, 2018

    My service rep as well as the service manager went above and beyond to help me out. They know I have had a serious of problems with the vehicle between... tire/rim issues, headlights, and computer/electric issues so when 8 month old tires all needed replaced as well as a cracked rim AND the rear shocks/pump they did everything they could to minimize the cost. They recommends tires with a large tread life warranty that at least will be replaced if they run out in 15-20,000 miles like these did which is ridiculous considering nearly all of it is expressway driving in light traffic. I will never buy any tires made by Goodyear again. They also did the service in steps and prevented me from getting recommended work that was not mandatory at the time, not the usual dealership way which was refreshing. Long story short, the Genesis service team did enough for me to rethink my stance on never buying a Cadillac again. Although they cannot prevent the quality issues or control the cost so odds are I will sell this one in the next 10-13’days and switch back to Ford/Lincoln since I had twice as many miles on those cars and never had half this many issues

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 6, 2018

    I complained About a noice for 3 months before it was diagnosed. The car was there 3-4 different times and each time I was told something different. I... paid for two other repairs before the initial issue was diagnosed. By that time it at it’s worse and cause other problems.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    There is more to this story that we cannot get into on the internet. All we can say is that please review all of our reviews before considering this ...on as being accurate.

  • 5.0 out of 5
    May 9, 2018

    Genesis is a very good dealer and provides very good service!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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