Reviews
Had a very pleasant experience with Joe at Genisis Cadillac. He did everything in his power to make sure I was familiar with all the details.
Had a very pleasant experience with Joe at Genisis Cadillac. He did everything in his power to make sure I was familiar with all the details.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
I was very impressed with Natalie Sells. She handled my transaction with the utmost compassion as I had just lost my husband. The leasing of my new vehicle was performed without any issues thanks to all the extras Natalie extended to me. Wonderful lady!
I was very impressed with Natalie Sells. She handled my transaction with the utmost compassion as I had just lost my husband. The leasing of my new vehicle was performed without any issues thanks to all the extras Natalie extended to me. Wonderful lady!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Just bought a 2026 Cady ct5 v from Genisis Cadillac and I received the top tier service with to whole process from Natalie Sells and the trade in with Dave Frazier …. Natalie work with me thru the whole process not only with sales but right down to delivery and going thru every step in setting up the vehicle to all its options including Onstar transfer . Thank you for an exceptional experience to keep me coming back to this dealership !!!
Just bought a 2026 Cady ct5 v from Genisis Cadillac and I received the top tier service with to whole process from Natalie Sells and the trade in with Dave Frazier …. Natalie work with me thru the whole process not only with sales but right down to delivery and going thru every step in setting up the vehicle to all its options including Onstar transfer . Thank you for an exceptional experience to keep me coming back to this dealership !!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, friendly and enjoyed working with Natalie Sells. Was very organized and went above and beyond for us.
Great service, friendly and enjoyed working with Natalie Sells. Was very organized and went above and beyond for us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They were great! Joe was very knowledgeable of the car and helpful in my decision.
They were great! Joe was very knowledgeable of the car and helpful in my decision.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Service was quick and the service advisor (Chris Panetta) was very helpful and friendly as was the rest of the service department staff. This was my first experience with this dealership but will definitely be using them again for service in the future.
Service was quick and the service advisor (Chris Panetta) was very helpful and friendly as was the rest of the service department staff. This was my first experience with this dealership but will definitely be using them again for service in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had a great experience buying a new xt5 Cadillac from Natalie Sells. Also the service dpt. and A.J. went above and beyond to help us with repairs and a loaner to make us happy. Are glad to recommend Genesis Cadillac to anybody.
Had a great experience buying a new xt5 Cadillac from Natalie Sells. Also the service dpt. and A.J. went above and beyond to help us with repairs and a loaner to make us happy. Are glad to recommend Genesis Cadillac to anybody.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great experience with this dealer. They went the extra mile to help me with a repair. I received a loaner vehicle and the repair was done in one day! The service manager and staff were kind and seemed to really care. I went to another certified GM dealer for help and they needed to order parts (7 days) and did not offer a loaner car. Top notch!
Had a great experience with this dealer. They went the extra mile to help me with a repair. I received a loaner vehicle and the repair was done in one day! The service manager and staff were kind and seemed to really care. I went to another certified GM dealer for help and they needed to order parts (7 days) and did not offer a loaner car. Top notch!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Actually, zero stars. For one specific reason, Dave Frazier. Unethical, unknowledgeable, uncompromising, and thin skinned. I refuse to spend a penny at this dealer as long as he has any say in anything. I will tell every person I know in the metro Detroit area the same thing.
Actually, zero stars. For one specific reason, Dave Frazier. Unethical, unknowledgeable, uncompromising, and thin skinned. I refuse to spend a penny at this dealer as long as he has any say in anything. I will tell every person I know in the metro Detroit area the same thing.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Genesis Cadillac is a great place to go for a new or used car I had a great experience the people there are very knowledgeable and friendly. I will be returning in the future to purchase a car again. My dealer Sean Bradley was excellent in working with me I would recommend him to anyone who is going to buy a new or used car.5 stars
Genesis Cadillac is a great place to go for a new or used car I had a great experience the people there are very knowledgeable and friendly. I will be returning in the future to purchase a car again. My dealer Sean Bradley was excellent in working with me I would recommend him to anyone who is going to buy a new or used car.5 stars
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!