Reviews
Write a reviewBest experience ever at a car dealership!
I purchased a Subaru for my 83-year-old mother on September 30, 2023, from Subaru of Macon. Joey Roddy was our sales professional. Joey was very helpful and knowledgeable, and he made our experience very pleasant. Joey was very attentive to my mother and any questions that she had. The whole atmosphere at Subaru of Macon felt very welcoming as we were acknowledged by multiple people. I hope to do future business with this dealership (and Joey) as my grandchildren come of age to drive. The product and customer service are superb! Thank you, Subaru of Macon!
Best experience ever at a car dealership!
I purchased a Subaru for my 83-year-old mother on September 30, 2023, from Subaru of Macon. Joey Roddy was our sales professional. Joey was very helpful and knowledgeable, and he made our experience very pleasant. Joey was very attentive to my mother and any questions that she had. The whole atmosphere at Subaru of Macon felt very welcoming as we were acknowledged by multiple people. I hope to do future business with this dealership (and Joey) as my grandchildren come of age to drive. The product and customer service are superb! Thank you, Subaru of Macon!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Macon. We hope to be of service to you again! Take care!
New Car Purchase
I purchased a Subaru Crosstrek this week. Ken Church made the process very smooth and pleasant. Each employee we worked with was very helpful. I am happy to recommend Subaru of Macon to friends and actually already have. Driving the car has been very enjoyable!
New Car Purchase
I purchased a Subaru Crosstrek this week. Ken Church made the process very smooth and pleasant. Each employee we worked with was very helpful. I am happy to recommend Subaru of Macon to friends and actually already have. Driving the car has been very enjoyable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Laverna, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Friendly, Professional, Efficient
Appointment was easy and convenient to make, service advisor was friendly and communicative, waiting area is clean and inviting, service was efficient and timely.
Friendly, Professional, Efficient
Appointment was easy and convenient to make, service advisor was friendly and communicative, waiting area is clean and inviting, service was efficient and timely.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
Very courteous!!!
Bryant, Jim, and Travis were the ones that took care of me. It is my first Subaru and I love it! Shaun helped me with an extra protective feature. Any time I had a followup question, my call was returned. Have a lot of learning to still do.
Very courteous!!!
Bryant, Jim, and Travis were the ones that took care of me. It is my first Subaru and I love it! Shaun helped me with an extra protective feature. Any time I had a followup question, my call was returned. Have a lot of learning to still do.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Very Satisfied Customer
The staff made our buying experience as painless and quick as it could have been. We were treated very well by everyone there and it was the most stress free car buying experience we have had!
Very Satisfied Customer
The staff made our buying experience as painless and quick as it could have been. We were treated very well by everyone there and it was the most stress free car buying experience we have had!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Purchase of 2024 Subaru Outback
Purchasing this vehicle was a great experience. The followup to be sure I liked the car was great. One on one tutelage of all the bells and whistles was great appreciated. Very knowledgeable and friendly personnel.
Purchase of 2024 Subaru Outback
Purchasing this vehicle was a great experience. The followup to be sure I liked the car was great. One on one tutelage of all the bells and whistles was great appreciated. Very knowledgeable and friendly personnel.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Frederick, we really appreciate your great feedback! Safe travels!
Subaru of Macon Service Department
I purchased my 2022 Outback from this dealership and they have completed all of the scheduled maintenance. The people (sales and service) are extremely nice and respectful. I highly recommend them for your Subaru needs.
Subaru of Macon Service Department
I purchased my 2022 Outback from this dealership and they have completed all of the scheduled maintenance. The people (sales and service) are extremely nice and respectful. I highly recommend them for your Subaru needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Debra, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Battery Strikes Again
Car left me stranded on a Friday afternoon, but new battery got it going again on Monday.
Battery Strikes Again
Car left me stranded on a Friday afternoon, but new battery got it going again on Monday.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Subaru of Macon is Great!
Wonderful group of people who work as a team to take care of you.
Subaru of Macon is Great!
Wonderful group of people who work as a team to take care of you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy our Subaru of Macon team earned your five stars. Thanks Allison!
Subaru of Macon
As always great service from Jamie and the service staff
Subaru of Macon
As always great service from Jamie and the service staff
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the five stars, Linda! We're honored to hear that Jamie could assist you. We hope to see you back! -Subaru of Macon
