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Took care of my emergency and went over and above to stay overtime to change all my tires and get me back on the road safely. The service manager: Joey... was extremely helpful and also gave us good tips on where to spend the night and places to eat.
Super easy buying process. Love my new car. Great dealership to buy from everyone is helpful and friendly. Definitely recomend them to friends.
Quick process and Adam Arnold, my. sales professional provide me with options on selecting the vehicle of my choice. The drivers test drive is a good distance... to really get a good feel of the car.
from the purchase to the service the team is terrific! I hope they never change anything! It is working really well!
The product and the staff . Product sells itself and the staff are knowledgeable about the product and very friendly and helpful
I never felt high pressure. I perceived a genuine desire to find a vehicle that met my needs. Twenty wordsmiths
My service advisor, Sean, greeted me by name and invited me into the waiting area. He showed me where the coffee was and explained how the machine worked.... When the vehicle service was completed, I was informed that it was being washed and vacuumed. Once that was finished, I was told I was ready to go. It's always so pleasant, friendly and efficient.
I was very pleased with all of the staff I encountered at Jackson Automotive Group. From the internet staff, the sales staff and manager, the purchasing... dept, to the woman that was cleaning the lobby. All were very pleasent and helpful. I live and work 60 miles or so from this dealership and was not able to just pop in for a test drive. I researched their inventory online and was able to find what I was looking for. I wasn't pressured into listening to all the sales pitches and back and forth nonsense you encounter at some dealerships. I found the Subaru I was looking for and purchased it without the hassle. I will be sure to return here for my next purchase as well. Thank you Subaru of Macon. You made my Subaru purchase fun. Like it should be!
Everyone comes up to me and speaks to me when I walk in the door. I feel like they know me. I make an appointment for my car to be serviced and when... I get there they're ready for me. I also took a loaner car to the shopping center and it was very easy.
The ease of the purchase of my vehicle. No pressure. Very helpful staff. This is my third vehicle purchase from them.