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Subaru of Macon

(106 reviews)

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(106 reviews)

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Always super nice clerks.

Always super nice clerks. I wasn’t tracking that you need to schedule appointments for Saturday but they still squeezed me even though they didn’t have to and was done with the maintenance under 2 hours.

Always super nice clerks.

Always super nice clerks. I wasn’t tracking that you need to schedule appointments for Saturday but they still squeezed me even though they didn’t have to and was done with the maintenance under 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Clarence, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

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Have had a good experience each time I’ve brought my

Have had a good experience each time I’ve brought my Outback in for maintenance. Very courteous Service Desk staff and they provide detailed explanations for work performed. Convenient location off of Hwy 75 and comfortable waiting area.

Have had a good experience each time I’ve brought my

Have had a good experience each time I’ve brought my Outback in for maintenance. Very courteous Service Desk staff and they provide detailed explanations for work performed. Convenient location off of Hwy 75 and comfortable waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Charles, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great experience!

Great experience! Everyone knowledgeable and professional. Adam Arnold, my sales agent, was patient with answering my questions and helping me find the car that meet my needs.

Great experience!

Great experience! Everyone knowledgeable and professional. Adam Arnold, my sales agent, was patient with answering my questions and helping me find the car that meet my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I highly recommend Subaru of Macon.

I highly recommend Subaru of Macon. Very friendly and fair and customer service is excellent!

I highly recommend Subaru of Macon.

I highly recommend Subaru of Macon. Very friendly and fair and customer service is excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Shirley, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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Seth helped me with the sales process and I was very

Seth helped me with the sales process and I was very happy with his guidance. They had a variety of cars to choose from and I had a Subaru from them previously so I drove 2 hours to buy from them.

Seth helped me with the sales process and I was very

Seth helped me with the sales process and I was very happy with his guidance. They had a variety of cars to choose from and I had a Subaru from them previously so I drove 2 hours to buy from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Allen, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Had a windshield put in and the windshield was dusty and

Had a windshield put in and the windshield was dusty and dirty, some shavings in dash board. Service was good

Had a windshield put in and the windshield was dusty and

Had a windshield put in and the windshield was dusty and dirty, some shavings in dash board. Service was good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Jane, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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The car service was great.

The car service was great. Clean facility. I had no issues and they gave me a break down of future repairs I will need.

The car service was great.

The car service was great. Clean facility. I had no issues and they gave me a break down of future repairs I will need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Cory, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Macon!

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5 stars as always service dept is the best.

5 stars as always service dept is the best. Jaymie is always so pleasant to deal with as is everyone there

5 stars as always service dept is the best.

5 stars as always service dept is the best. Jaymie is always so pleasant to deal with as is everyone there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Terri, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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We were driving north from Florida in September to avoid

We were driving north from Florida in September to avoid Hurricane Helene. When we stopped for gas in South Georgia , We noted a piece of metal sticking out from bottom of our Subaru Legacy. We were to spend the night in Macon so we contacted Macon Subaru to ask if it could be evacuated by service. We took a photo and texted it . Upon arrival at the dealership, we were taken directly into service and within minutes Jamie Meeks brought us back to view the underside of our vehicle. All was okay and he showed us where the metal piece pierced the protective cover with no damage but metal piece was gone. We assumed we drove over it on the highway and lost it before getting to Macon We were so relieved and reassured. We were also impressed and happy with service accommodating us so quickly and then told there was no charge for this service! Awesome dealership, awesome service! Thanks again so much Jamie!

We were driving north from Florida in September to avoid

We were driving north from Florida in September to avoid Hurricane Helene. When we stopped for gas in South Georgia , We noted a piece of metal sticking out from bottom of our Subaru Legacy. We were to spend the night in Macon so we contacted Macon Subaru to ask if it could be evacuated by service. We took a photo and texted it . Upon arrival at the dealership, we were taken directly into service and within minutes Jamie Meeks brought us back to view the underside of our vehicle. All was okay and he showed us where the metal piece pierced the protective cover with no damage but metal piece was gone. We assumed we drove over it on the highway and lost it before getting to Macon We were so relieved and reassured. We were also impressed and happy with service accommodating us so quickly and then told there was no charge for this service! Awesome dealership, awesome service! Thanks again so much Jamie!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Macon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I am familiar with Subaru of Macon and I looked there

I am familiar with Subaru of Macon and I looked there first, in search of a used Forester. They didn't have any in my price range so I bought one at an Acura dealer. I went back to Subaru of Macon to get my new 2019 Forester serviced. They treated me like I had bought a new car from them. They answered all of my questions and did good work on my car. I trust them and that goes a long way.

I am familiar with Subaru of Macon and I looked there

I am familiar with Subaru of Macon and I looked there first, in search of a used Forester. They didn't have any in my price range so I bought one at an Acura dealer. I went back to Subaru of Macon to get my new 2019 Forester serviced. They treated me like I had bought a new car from them. They answered all of my questions and did good work on my car. I trust them and that goes a long way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Rose, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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