Reviews
Sales person great.
Sales person great. Sales manager and finance felt disingenuous, not what I’d expect from bmw dealership. Not sure quality of vehicles.
Sales person great.
Sales person great. Sales manager and finance felt disingenuous, not what I’d expect from bmw dealership. Not sure quality of vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My vehicle was there for a recall.
My vehicle was there for a recall. Once the recall repair was preferred my vehicle was returned to me after driving the vehicle for about 2000 miles since the repair the vehicle stopped mid drive. After, opening the vehicle it was evident that the intake pike was not cleaned, I have pictures to prove it, the service manager and his team claim that they had replaced and cleaned it and noted so on the invoice, however had that been true the intake pipe could have not been that badly clogged and caused my engine to fail. The service department was of no help and claim this is not their fault and refuse to fix it. This is not right, I use this vehicle for cancer treatments and for my special needs son and without it I cannot do those things. I need BMW of Milwaukee North to do the right thing and correct this situation and fix my vehicle because it is their fault that it is not working in the first place. Like I said the service manager was not much help but just brushed me off with this is not our fault. Also, this is the only service department that had ever worked on this vehicle since we purchased it. We did have an issue like this with them before, recall was preferred and they broke something else in addition which had to be fixed and they fixed it. Now it has happened again which leads me to believe this is a pattern with them. Thank you
My vehicle was there for a recall.
My vehicle was there for a recall. Once the recall repair was preferred my vehicle was returned to me after driving the vehicle for about 2000 miles since the repair the vehicle stopped mid drive. After, opening the vehicle it was evident that the intake pike was not cleaned, I have pictures to prove it, the service manager and his team claim that they had replaced and cleaned it and noted so on the invoice, however had that been true the intake pipe could have not been that badly clogged and caused my engine to fail. The service department was of no help and claim this is not their fault and refuse to fix it. This is not right, I use this vehicle for cancer treatments and for my special needs son and without it I cannot do those things. I need BMW of Milwaukee North to do the right thing and correct this situation and fix my vehicle because it is their fault that it is not working in the first place. Like I said the service manager was not much help but just brushed me off with this is not our fault. Also, this is the only service department that had ever worked on this vehicle since we purchased it. We did have an issue like this with them before, recall was preferred and they broke something else in addition which had to be fixed and they fixed it. Now it has happened again which leads me to believe this is a pattern with them. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Was told car was in great shape, very clean only to find
Was told car was in great shape, very clean only to find out the dash had scuffs all over it. Guy pushing the warranties was extremely obnoxious. In one story said his friend had his car then in the next story said his car was currently out being repaired by the same warranty he was selling. Overall nice cars on the lot but service could’ve been better.
Was told car was in great shape, very clean only to find
Was told car was in great shape, very clean only to find out the dash had scuffs all over it. Guy pushing the warranties was extremely obnoxious. In one story said his friend had his car then in the next story said his car was currently out being repaired by the same warranty he was selling. Overall nice cars on the lot but service could’ve been better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I highly recommend BMW of Milwaukee North.
I highly recommend BMW of Milwaukee North. I have purchased 5 BMW's and Leased 4 BMW's from BMW of Milwaukee North and everyone I have been in contact will is knowledgeable and friendly to work with. Erick Dekker explained all my options for end of lease and new lease or purchase of a new BMW. Rima Heinlein worked with me to correct my financial issues and kept me informed through the entire process. I'm very pleased with Everyone at BMW of Milwaukee North.
I highly recommend BMW of Milwaukee North.
I highly recommend BMW of Milwaukee North. I have purchased 5 BMW's and Leased 4 BMW's from BMW of Milwaukee North and everyone I have been in contact will is knowledgeable and friendly to work with. Erick Dekker explained all my options for end of lease and new lease or purchase of a new BMW. Rima Heinlein worked with me to correct my financial issues and kept me informed through the entire process. I'm very pleased with Everyone at BMW of Milwaukee North.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been dealing with BMW of Milwaukee North since
I have been dealing with BMW of Milwaukee North since 2007 when I first bought my BMW 550i and have to say, they are the best dealership by far in all aspects. The management, sales and service team are all top notch and appreciate your business and respect your time . I would not shop or service my vehicles at any other BMW dealership and would recommend them over any other dealerships in the area
I have been dealing with BMW of Milwaukee North since
I have been dealing with BMW of Milwaukee North since 2007 when I first bought my BMW 550i and have to say, they are the best dealership by far in all aspects. The management, sales and service team are all top notch and appreciate your business and respect your time . I would not shop or service my vehicles at any other BMW dealership and would recommend them over any other dealerships in the area
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Overall, the transaction and dealership was slow, but
Overall, the transaction and dealership was slow, but Ivan was great and made up for it.
Overall, the transaction and dealership was slow, but
Overall, the transaction and dealership was slow, but Ivan was great and made up for it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joe did a great job.
Joe did a great job. I would go to him again. He anticipated my needs.
Joe did a great job.
Joe did a great job. I would go to him again. He anticipated my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly service!
Friendly service! Made buying a car fun and easy! Thank you for the hard work!
Friendly service!
Friendly service! Made buying a car fun and easy! Thank you for the hard work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Incredible team!
Incredible team! Absolutely love the experience from purchase to serving my vehicle. Knowledgeable folks with a passion to ensure all of your desires are met! Check them out if you’re looking for a new ride. This is your destination for an exceptional experience!
Incredible team!
Incredible team! Absolutely love the experience from purchase to serving my vehicle. Knowledgeable folks with a passion to ensure all of your desires are met! Check them out if you’re looking for a new ride. This is your destination for an exceptional experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Disappointed
They took two months to give me a title I called numbers of time all they did was pass me off to people that didn’t answer they phone. Also the didn’t give me the maintenance plan I asked for know I have to pay out of pocket for maintenance I will never tell anyone about them
Disappointed
They took two months to give me a title I called numbers of time all they did was pass me off to people that didn’t answer they phone. Also the didn’t give me the maintenance plan I asked for know I have to pay out of pocket for maintenance I will never tell anyone about them
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase