Mazari Motors

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
36 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    November 5, 2020

    I’m retired from the military, combat arms MOS and so is my friend that accompanied me in March 26 of 2020 to this dealership. I was there to look at... a 2006 Subaru Forester. Had its flaws but it was priced right. I’ve had Subaru’s for over 20 years so I did my own check. After a no pressure test drive my friend and I proceeded into the offices. We immediately noticed some Marine Corps award frames and such on the back wall. Turns out the manager was a former Marine. While doing paperwork the three of us talked about our shared background and experiences. After the paperwork was complete the manager told me that even though there was no warranty on the car if anything went wrong to let him know and he would fix it. Indicated this was due to our similar past and experiences. At the time I appreciated the gesture. The Forester made it back to my house 70 miles away no issues. Two days later I went to my friends house, the same one that had drove me all the way to the dealership. On the way home from his house the car overheated. Had it towed home. Turns out it was a blown head gasket. Called the dealership. Informed the manager who had offered his “Fellow Veteran” help before. We talked about fixing vs replacing. He said he’d like to find something else for me. I told him that if the replacement was more simply to let me know how much. Said I wasn’t in a rush but if he could find me another Subaru that would be great. Let two weeks pass. No word. Called. Was told he was looking. Said it wouldn’t be long. April 22 my wife drives 164 miles to pick me up at our house then another 70 to the dealership as I had not received a reply to my phone calls or text messages for over 3 weeks. Also had left messages at the dealership. Not a response to any. After arriving I got the run around talk. My wife actually walked up and asked about him helping with anything so that I could get a car any car back in the road. He informed her that used cars don’t have a warranty and that he didn’t have to do what he did.....blah blah blah. Seemed he couldn’t get away from me fast enough. Over the next three months I got limited communication from the manager. Said he couldn’t find a Subaru. Gave him a few other options. I dice. Fast forward to August. The driveway ornament is still there he didn’t even offer to come pick it up or anything. Again all of his words are still empty. I eventually ended up having everything rebuilt and gone over. Wasn’t expensive. In the process of having this done the “Clean” Carfax turned out to not be so clean. The mechanic had run the VIN through a database and we found out that the car had been struck on the front end two separate times 3 years apart. I spent 24 years of my life in a combat MOS. My friend 23. We have lived by a code of honor and respect for half of our lives. Our honor is what enables us to trust in one another in our profession, do our jobs, and hopefully come home together. Apparently this former Marine missed that part of the training. I have worked with many Marines over the years and this is the first time the word of a Marine wasn’t sound. Buy at your own discretion. I did not get talked to honestly nor was the customer service in line with the promise. I cannot recommend this dealership as there is no honor.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 14, 2020

    The facility is disgustingly filthy. Don't have to worry about catching COVID-19 here, it would die before it crosses the threshold. NOW let's talk about... the vehicles. Better yet, not worth the time. Steered clear for a purpose!! Run dont walk to next dealership on your list.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 2, 2020

    Jason and Christopher worked with me in good faith in my purchase of a used Ford Ranger truck. It was exactly the truck I was seeking. I did not want an... car payment so I paid Mazari in installments over a three week span. When I was not able to register my truck at DMV, Jason and Christopher arranged for me to do so through their dealership. This saved me a lot of wear and tear because DVM could not give me an appointment or allow me to register via mail. Mazari took care of it. I am very pleased with my Ranger. Everything worked out great - they obviously wanted to earn my business.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 19, 2020

    Did not even have to talk to anyone just stoped there and from what I seen most cars a damage and marks on them just thought I’d let people know befor... they waste time

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 11, 2020

    Just stoped in to check a few cars out just looking at them.no one ever came out to ask me if I needed help or anything honestly I did not even see anyone... anyways started looking and noticed out of the few I looked at had dents And rust some I’m not even sure how the passed inspection definitely left after a couple cars would recommend people buying to actually look over what your buying.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 18, 2020

    I purchased a 2007 Infiniti G35 Coupe from them. I had a great experience from Mazari Motors! The car originally had a rim that was bent and they had it... repaired before I purchased the vehicle. Jason and Patti were great to deal with in person and over the phone. I drove there from Southern Maryland, over an hour, to test drive the vehicle. They drove it to me once the rim was fixed to deliver the car and complete the paperwork. Jason and I came to an agreement on the price granted that a few things were done before I took delivery and he held up his end on completing the repairs as well as the original price we agreed upon! The reason for the 4 stars on the quality of repairs is because of the rim shop they chose to repair it (which according to Jason they will never use again). I would most definetly recommend anyone to purchase a vehicle from Mazari Motors.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 24, 2019

    I must say I was very skeptical about purchasing an high end vehicle from anywhere that was not a certified new vehicle dealer. Jason called me up as I... was looking on their site and seeing some beautiful cars I made an inquiry. The way Jason handled the situation I was truly impressed. The service seem to be very honest and forthcoming. I felt easy like they really have my best interest at heart, there was no pressure to buy. The process was truly the fastest I have ever been through. I feel like I have made a family connection for the long haul. I purchased a 2016 BMW 528i and the condition is flawless. I am a very blunt and transparent person, with that said I recommend Jason as a guide (salesman) for your next purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 23, 2019

    wouldn't even give this place 1 star the owner lies about the cars...I drove 5 hours to get a car just to find out when I got there the car was a piece... of s***and he didn't care about my long travel to look at the car he basically let me come knowing the car was f***** up from jump..His name is Jason he will lie and tell you that he is somebody else when you call him..He will take zip ties to rig the cars up he doesnt really care about his customers there are better dealerships to go to than Mazari motors the cars is a piece of s*** just as well as the owner he is only about a dollar he doesnt care about giving you a reliable car please make sure you take the car to get an inspection from somewhere else before you purchase anything and remember all sales are final when you buy from this guy so make sure the car isn't a lemon and good luck because most of his cars is a piece of rigged up xxxx

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    November 22, 2019

    Had a great car buying experience. The car was exactly as it was advertised online inside and out. They worked hard getting me financed and got me the... rate I was seeking for. I felt no pressure buying. They were very professional and helpful and answered all my questions. I highly recommend Mazari Motors to everyone.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 17, 2019

    Absolutely fantastic car buying experience! I traveled a bit ways to get here. My husband and I were looking to purchase a car for my son and was nervous... to buy a used car but Mazari Motor took that fear away from us. Jason was great to work with. He was attentive, responsive to our questions and very honest and down to earth. Out of all the dealers in the area, they had the best-priced and a wide selection of cars. Definitely will shop with these guys again. Thank you once again for everything you have done to make our purchase so painless and easy. We highly recommend this dealership to everyone!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
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