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This business stole my money.
I put a $200 deposit on a white Ford Escape, but was told they couldn't sell it to me until they received the title from the Secretary of State's office in a few weeks. I called back three times over two months and was told the title wasn't there. The fourth time I called they told me they sold the car. No attempt to contact me or anything. They told me they would mail me the cash, which is irresponsible. I asked for a check instead and they refused. Now they will not return my calls and emails. This is fraud and theft.
Folks listen JD buyrider at 20 percent interest would be better then here. Please don't get anything from here. Unless you rich and have money to waist.
Please stay away!!!!
If I could give this place a zero I would. Please don’t buy from here, cars are junk, will break down first day. Stay away
I emailed the dealership twice about a vehicle I saw online. I didn't get a reply. I even have a vehicle to trade in, which makes them more money, still no reply. I called the dealership and got no answer. What's up with this place?
Trash can establishment ran by crooks. Only come here if you want to get sold an overpriced lemon or ripped off. If I could give them a 0 or -1 star that still wouldn’t be enough to impress upon you how much you should stay a way from this place. Worst car dealership in the state. Maybe even the Midwest
Sold me a suv that was leaking oil went out on me in 3...
Sold me a suv that was leaking oil went out on me in 3 days, refuse to honor the 7 day warranty & I never received my license plate
please beware of this dealership they sell cars with the engine messed up and tell you it’s nothing they can do about it Sam has no back bone he will sell you a crappy car and when you ask him questions regarding any issues he gets upset and they start talking really loud especially if you’re a woman but when you have a man they’re calm. The owner must be the wizard of oz because when you ask to speak with him or his name at least they tell you they can’t give you that information. They show NO empathy and I already contacted my lawyer. There are lemon laws that must be abided by and they have broken them all. I paid cash money all to be treated like nothing. And the black big guy that works there you a sell out big homie letting these foreigners rip off your people
Very unprofessional and Unorganized. The receptionist over the phone sounded uninterested in my questions and unwelcoming. I talked too several different people who hung up on me or didn't return my calls back. Had me drive to there location from the city at closing time just to ignore my calls and not hear from till the next morning by a different associate who rushed me off the phone and didn't care about my concerns.
They took a deposit then called the next day to say the car needed a repair and the part could not be located. Was offered a second car then that car also needed a repair. Looked at 5-6 more cars and 4 out of 6 were trashed and smelled horrible. Did not want to give me a refund at first because my card was an unemployment debit card said it might not go through. Called the bank and the bank said the only way it wouldn’t go through is because they may not have it to give back. Too much back and forth chatter. Nice guys though. They should have the cars ready instead of waiting for a sale to take them to the mechanic which is right next door. The cars should be cleaned beforehand and presentable and drivable.
Poor customer service
When I try to call there no answer and when someone do pick the phone I ask about the car or Credit application they hang up the phone. I did a credit application and never got a call but I feel like they ran my credit and did nothing. I went to another dealer and got approval. I really do feel like Posen Motors be spamming people.