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Great place to buy a car
Patrick was my salesman very professional got my financing very quickly and out the door in my new car would recommend them to anyone I'm highly satisfied
Sharon, we're glad to hear you enjoyed your visit. Thanks again for taking the time to leave us this information about your recent visit. Take care!
DO NOT buy a used car from this dealership , they sold me
DO NOT buy a used car from this dealership , they sold me a 17,300 lemon .. I don't know how they sleep at night !! There is so much wrong with this car they are doing the bare minimum to fix it , and they refuse to fix the rest .. I let them have it they are lying , cheating a$$ people !!! So every Saturday I will put big signs on my car on both sides saying Jeff wyler Nissan sold me a 17,309 lemon and I'm driving back and forth in front of the dealership starting next Saturday.. anyone car to join me look me up on FB Toni Badr " Toni Whitt " pleaseeee people go to the next dealership
Watch out (Commision)
I bought my Nissan Maxima brand new at this dealership. Got all my oil changes there. My car is 6 years old and the alternator went out.I took my car there knowing that I needed an alternator. I got a call from them about 10 am and he told me that there is a charge for diagnostics @ $190 each. I started to tell him about the symptoms with the warning lights coming on. each time my mouth opened it's another diagnostic. Then he told me that I need an alternator. (Something I already knew.) The alternator was $1350. WOW I called another garage and they said they would replace it for $689. When I went to pick up my car at Jeff Wyler Nissan he told me the bill was $380 for two diagnostics I argued with the manager and the best he would do after a lot of arguing was cut that bill in half. I had to pay $219 to leave with no work done to my car. I would not buy a car or get service done at this place again. They work on commission selling you stuff you don't need
Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We hope you are willing to give us another chance. Please reach out to us at (513) 385-1400 so we can work towards a resolution.
I needed service on my car. I always ask for Ben when I need service. He is very friendly and courteous. He always goes over everything very clearly and answers all my questions.
Ldf, we really appreciate your positive review! We look forward to your next visit! Take care!
Dealership Add - On is Ridiculous
Purchased a car there in Sept 2022. The experience was overall positive; I worked with Tom Jones who overall was good. Here is my issue (and perhaps all dealerships do this now) - they add a $1000 up fee for any car purchased that includes a sanitization fee (because of Covid), they make your third brake light blink, and they top off your fluids. I negotiated this to $700 - which according to the salesman is their cost (certainly a lie). This, of course, is pretty ridiculous on so many levels. I am still bitter about this - but the car was significantly below the market value so I made the purchase. I would think twice about buying from them again.
Kirt Thomas was very friendly with a beautiful smile.
Kirt Thomas was very friendly with a beautiful smile. Excellent customer service. He’s truly an asset with Nissian 😃. I will definitely recommend him. Keep up the awesome work.
Kirt Thomas was very friendly with a beautiful smile. Excellent customer service. He’s truly an asset with Nissian 😃. I will definitely recommend him. Keep up the awesome work. Thanks Debra
I bought a used car for $40,000 and it had some scratches
I bought a used car for $40,000 and it had some scratches on it. They said they would fix the scratches and I can come back at a different time, and they still haven’t contacted me even after several emails and now it’s been a month. Also they charge me $995 for detailing the car and supposedly sanitizing it. And they said Mr. Wyler did this as a favor to everybody, and I said it’s a favor I had to pay for. I’ll never buy another car from them again.
Thank you Sahra Baker and Jeff Wyler Nissan
Sahra Baker is very professional when working with me getting the rite auto for me she was very nice and she made getting a truck easy and fun I will definitely send others her way Thank you Sahra Baker
They bought my truck from me and I had no issues'. They...
They bought my truck from me and I had no issues'. They paid me what they said they would. They paid off my loan and sent me a check with in 3 days. Could not ask for anything more. The staff is super friendly and everything is straight forward. No hidden fees and no surprises. Thanks Doug from Milford
I deal with the parts department on a regular basis. This...
I deal with the parts department on a regular basis. This parts department has to be the worst parts department in Cincinnati. The employees are flat rude, rarely get the correct parts looked up. I will just give my business to Busam Nissan from now on.