Chicago Motors Direct

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 12, 2020

    Wonderful experience purchasing a used car. They were incredibly friendly, knowledgeable, and flexible with us commuting from Chicago after work. The office... was a little tricky to find and their cars are kept in a different location so all test drives are scheduled, but they offered to let us test it on the highway which wasn’t an option from the dealers I visited in the city. They took care of the title transfer and ordered my new plates and I received them faster than I expected to. Would fully recommend Chicago Motors Direct!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2020

    I've never had this kind of buying experience because no one can buy cars like Arslan. I got a 2007 CTS with 16,000 miles for a very reasonable price.... I am the envy of my neighborhood in Wheaton, at church, and at work. Arlan is very personable and customer service is very high. (ex: There were originally two keys/fobs with the car, and he paid $160 for a replacement of the lost one. Also, he gave me tips on replacement parts (OEM vs after market). He also allowed me extra time after my deposit on the vehicle to negotiate with credit unions.) I am an unbiased source, here, and I'm telling you this is the guy you want to buy a car from. Sure, he has his stipulations and rules, but he's clear about them and goes that extra mile with you. Great dealer. Great price. Great car! Ha, ha, ha!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 6, 2019

    Omar was a great help over there, he helped me through the whole buying process to select the best car. These guys have some of the best cars in the area... for an impeccable price. Be sure to visit these guys on facebook and their web page to see all of their selection. I bought a 2012 KIA optima from them and every dealership around priced it at least $700 more. Great service, high-quality deal

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 15, 2019

    I bought my 2002 Mercedes E55 Amg from Umer. Rare and clean cars. I couldnt believe the selection and quality of cars. I defintley recommend shopping for... your next car here if you looking for something extra ordinary and a great low pressure buying experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 14, 2019

    The dealer (Arslan) wasn't very honest as he seemed to be. I bought a 2003 Subaru Legacy from them and after three weeks of normal highway driving, it... overheated. I took it to the mechanic and told me the head gasket is blown, but it's not worth fixing because the engine is worn out and better be replaced. Arslan told me the HG was replaced, but he didn't mention that it was replaced in 2008 during the sale and also didn't mention anything about the worn-out engine. I'm no mechanic, but I asked him why the engine noise is so loud, he told me that that's how Subaru engines sound like. During the test drive, I asked him why the car is leaning to the right and asked if it's an alignment issue, he said that the street we're driving on is slightly slanted which makes the car lean to the right. But that wasn't true, the car had front suspension/alignment issues. In short, I discourage buyers from buying from this dealer.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    December 27, 2018

    Awesome experience! Bought the vehicle few months ago and loved it since day one and enjoying every mile of it. I was hesitant coming that far for a vehicle... purchase but Chicago Motors Direct made it hassle free experience, Definitely recommend this dealership

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    September 1, 2018

    I bought RAV 4 2010, great car. Car was really clean no problem in car good price. Arsalan helped me picking out the right car. He is really honest and... truthful person. He gave me good advice and went out of his way to help me getting a good car. I really do recommend him. He will tell you everything about the car never hide anything from customer. I send my few friends to him for car they are really happy with him also.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    August 24, 2018

    I went to this dealer to look at a 2002 Toyota Celica advertised as immaculate inside and out. I found crud all over the sunroof panel, rust on the wheels... and a headlight out. I declined without even driving the car. I asked him to look at the 2004 Celica I came in to show him what clean is. He declined. I left at this point. Watch out for this guy!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 7 found this review helpful. Did you?
  • 5.0 out of 5
    February 17, 2018

    Arsian Umer is extremely polite and incredibly knowledgeable on German automobiles! The detailing on his vehicles is impeccable. He is very fair with negotiations... and pricing.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    December 17, 2017

    I bought a 2004 VW Phaeton from Umer. Price was very very good. Car is beautiful and the service of Umer was excellent. I would highly recommend this honest,... truthful gentleman who knows his cars and went out of his way to close the deal. We were late getting there because of some slow traffic and he had to stay beyond usual closing time. A real pleasing experience. J.E. Arata, M.D., FACS

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
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