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Chicago Motors Direct

(63 reviews)

Reviews

(63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chicago Motors Direct from DealerRater.

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It was great dealing with them. Very helpful made the whole process very pleasant. Thanks!

It was great dealing with them. Very helpful made the whole process very pleasant. Thanks!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I recently purchased a car and my experience was fantastic! They provided exceptional service throughout the entire process. They were knowledgeable, friendly, and made sure I found the perfect vehicle for my needs. The entire transaction was smooth and hassle-free. I highly recommend chicago motors direct to anyone looking for a quality vehicle. Thank you for making it such a positive experience!

I recently purchased a car and my experience was fantastic! They provided exceptional service throughout the entire process. They were knowledgeable, friendly, and made sure I found the perfect vehicle for my needs. The entire transaction was smooth and hassle-free. I highly recommend chicago motors direct to anyone looking for a quality vehicle. Thank you for making it such a positive experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had an amazing experience buying car at CMD. The team helped me select the right car for me and walked me through every step of the purchase. Love driving my Jetta TDI

Had an amazing experience buying car at CMD. The team helped me select the right car for me and walked me through every step of the purchase. Love driving my Jetta TDI

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worked with a gentleman who goes by Mo to help me finance and purchase a 2013 VW Jetta Sportwagen, TDI, manual trans. It's a very hard to find car. Not only was he helpful in listening to, and fulfilling my needs - he was also very *very* patient. This deal took about three weeks to get locked in because of some static I got from my credit union. Shipped the car to my door with no issues, supported me for about a week after the purchase, always got return communications in a more than reasonable time frame.

Worked with a gentleman who goes by Mo to help me finance and purchase a 2013 VW Jetta Sportwagen, TDI, manual trans. It's a very hard to find car. Not only was he helpful in listening to, and fulfilling my needs - he was also very *very* patient. This deal took about three weeks to get locked in because of some static I got from my credit union. Shipped the car to my door with no issues, supported me for about a week after the purchase, always got return communications in a more than reasonable time frame.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience, professional and courteous. First off, I was an out-of-state buyer. Looking at vehicle online, there were 100+ great photos, Mo sent me two video walk-arounds and offered to FaceTime if I had any additional concerns. For those buying online, this is a very reputable dealer. I sent a deposit via Zelle. Mo held vehicle and cancelled other showings for that day, as promised. The price was more than fair for my vehicle. At the time, there was not another for sale, in the entire country, with less miles in my preferred configuration (TDI). He even arranged shipping for a very reasonable price and within a few days of the purchase. They handled the out-of-state title transfer for me. I'd never purchased a vehicle without seeing in person and driving. Mo delivered on service and quality. The vehicle was as advertised, an awesome find. I'd buy from Chicago Motors Direct again, without hesitation. They have an awesome inventory of hard to find German vehicles and are knowledgeable about them. Thanks Mo, for an awesome experience and an awesome vehicle, I'll be watching your inventory.

Great experience, professional and courteous. First off, I was an out-of-state buyer. Looking at vehicle online, there were 100+ great photos, Mo sent me two video walk-arounds and offered to FaceTime if I had any additional concerns. For those buying online, this is a very reputable dealer. I sent a deposit via Zelle. Mo held vehicle and cancelled other showings for that day, as promised. The price was more than fair for my vehicle. At the time, there was not another for sale, in the entire country, with less miles in my preferred configuration (TDI). He even arranged shipping for a very reasonable price and within a few days of the purchase. They handled the out-of-state title transfer for me. I'd never purchased a vehicle without seeing in person and driving. Mo delivered on service and quality. The vehicle was as advertised, an awesome find. I'd buy from Chicago Motors Direct again, without hesitation. They have an awesome inventory of hard to find German vehicles and are knowledgeable about them. Thanks Mo, for an awesome experience and an awesome vehicle, I'll be watching your inventory.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Went to buy a Honda and couldn’t be more satisfied. Arslan and Muhammed are very knowledgeable and professional about their job. They also made the process smooth and quick. I will be coming here for my next used car! Thank you🙏

Went to buy a Honda and couldn’t be more satisfied. Arslan and Muhammed are very knowledgeable and professional about their job. They also made the process smooth and quick. I will be coming here for my next used car! Thank you🙏

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I recently purchased a car from Chicago Motors Direct and had an outstanding experience. The staff was professional and I highly recommend Chicago Motors Direct to anyone in search of a quality vehicle and exceptional service. Muhammed is a great salesman and knows what he is doing. Thank you!

I recently purchased a car from Chicago Motors Direct and had an outstanding experience. The staff was professional and I highly recommend Chicago Motors Direct to anyone in search of a quality vehicle and exceptional service. Muhammed is a great salesman and knows what he is doing. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Drove from Chicago to test drive car and the car was in a different location

Drove from Chicago to test drive car and the car was in a different location

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

By village code we can only operate on a by appointment only. I'm really not in the mood to lose my business license simply because you cant call and confirm your appointment. i don't care if you the pope and you drove in from Alaska. I cannot take walk ins. Good day sir.

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Great Comunication And Great Cars for sale. Mo was the best in describing the car and working with to make it a seamless experience ,He went above and beyond what a normal dealership would do. Mo anwsered all my questions and and was willing to negotiate with me on the price and Also arange delivery to my doorstep and delivered exactly on time. I will certainly look for my next car at Chicago Motors Direct. Walk around is a great feature to use. May You Find Your Next At Chicago Motors Direct.Thank You Again Mo

Great Comunication And Great Cars for sale. Mo was the best in describing the car and working with to make it a seamless experience ,He went above and beyond what a normal dealership would do. Mo anwsered all my questions and and was willing to negotiate with me on the price and Also arange delivery to my doorstep and delivered exactly on time. I will certainly look for my next car at Chicago Motors Direct. Walk around is a great feature to use. May You Find Your Next At Chicago Motors Direct.Thank You Again Mo

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have reached out more than once. No response. I think it may be a fake ad.

I have reached out more than once. No response. I think it may be a fake ad.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

You submitted a lead but put in an incorrect email address! Best way to reach us is by phone (630)-400-9707. Thanks

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