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Chicago Motors Direct

(58 reviews)
Visit Chicago Motors Direct
Sales hours: 10:00am to 5:00pm
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Sales
Monday 11:00am–7:00pm
Tuesday 11:00am–7:00pm
Wednesday 11:00am–7:00pm
Thursday 11:00am–7:00pm
Friday 11:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
(630) 883-4375 (630) 883-4375

Inventory

See all 47 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2022.
Quality pre-owned hand picked vehicles!

At Chicago Motors Direct located in Addison IL we have a passion for vehicles. We also have a passion for helping customers. Put those two things together and you get the most satisfying hassle-free car buying experience you've ever had. We pride ourselves on stocking an impressive inventory lineup of quality used cars trucks and SUVs that is sure to meet your needs. Service reliability and quality that's Chicago Motors Direct!
Clean Quality Vehicles

Reviews

(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chicago Motors Direct from DealerRater.

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Went to buy a Honda and couldn’t be more satisfied.

Went to buy a Honda and couldn’t be more satisfied. Arslan and Muhammed are very knowledgeable and professional about their job. They also made the process smooth and quick. I will be coming here for my next used car! Thank you🙏

Went to buy a Honda and couldn’t be more satisfied.

Went to buy a Honda and couldn’t be more satisfied. Arslan and Muhammed are very knowledgeable and professional about their job. They also made the process smooth and quick. I will be coming here for my next used car! Thank you🙏

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I recently purchased a car from Chicago Motors Direct and

I recently purchased a car from Chicago Motors Direct and had an outstanding experience. The staff was professional and I highly recommend Chicago Motors Direct to anyone in search of a quality vehicle and exceptional service. Muhammed is a great salesman and knows what he is doing. Thank you!

I recently purchased a car from Chicago Motors Direct and

I recently purchased a car from Chicago Motors Direct and had an outstanding experience. The staff was professional and I highly recommend Chicago Motors Direct to anyone in search of a quality vehicle and exceptional service. Muhammed is a great salesman and knows what he is doing. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Drove from Chicago to test drive car and the car was in a

Drove from Chicago to test drive car and the car was in a different location

Drove from Chicago to test drive car and the car was in a

Drove from Chicago to test drive car and the car was in a different location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Comunication And Great Cars for sale.

Great Comunication And Great Cars for sale. Mo was the best in describing the car and working with to make it a seamless experience ,He went above and beyond what a normal dealership would do. Mo anwsered all my questions and and was willing to negotiate with me on the price and Also arange delivery to my doorstep and delivered exactly on time. I will certainly look for my next car at Chicago Motors Direct. Walk around is a great feature to use. May You Find Your Next At Chicago Motors Direct.Thank You Again Mo

Great Comunication And Great Cars for sale.

Great Comunication And Great Cars for sale. Mo was the best in describing the car and working with to make it a seamless experience ,He went above and beyond what a normal dealership would do. Mo anwsered all my questions and and was willing to negotiate with me on the price and Also arange delivery to my doorstep and delivered exactly on time. I will certainly look for my next car at Chicago Motors Direct. Walk around is a great feature to use. May You Find Your Next At Chicago Motors Direct.Thank You Again Mo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have reached out more than once.

I have reached out more than once. No response. I think it may be a fake ad.

I have reached out more than once.

I have reached out more than once. No response. I think it may be a fake ad.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I recently purchased a 2011 VW Jetta TDI from Chicago

I recently purchased a 2011 VW Jetta TDI from Chicago Motors Direct, and I couldn’t be happier with the entire experience. Despite the distance, with the car being shipped all the way to Washington State, the process was incredibly smooth and efficient. From the outset, the team at Chicago Motors Direct demonstrated exceptional professionalism and expertise. They provided thorough and transparent information about the vehicle, ensuring I was fully informed before making my decision. The car arrived in pristine condition, exactly as described, which speaks volumes about their commitment to quality and customer satisfaction. Communication was excellent throughout the process, with regular updates and prompt responses to all my inquiries. They made the shipping process straightforward and stress-free, handling all the logistics with great care. Chicago Motors Direct truly exceeded my expectations, and I highly recommend them to anyone looking for a top-notch vehicle and stellar service, no matter where you are located. They have earned my highest praise and trust.

I recently purchased a 2011 VW Jetta TDI from Chicago

I recently purchased a 2011 VW Jetta TDI from Chicago Motors Direct, and I couldn’t be happier with the entire experience. Despite the distance, with the car being shipped all the way to Washington State, the process was incredibly smooth and efficient. From the outset, the team at Chicago Motors Direct demonstrated exceptional professionalism and expertise. They provided thorough and transparent information about the vehicle, ensuring I was fully informed before making my decision. The car arrived in pristine condition, exactly as described, which speaks volumes about their commitment to quality and customer satisfaction. Communication was excellent throughout the process, with regular updates and prompt responses to all my inquiries. They made the shipping process straightforward and stress-free, handling all the logistics with great care. Chicago Motors Direct truly exceeded my expectations, and I highly recommend them to anyone looking for a top-notch vehicle and stellar service, no matter where you are located. They have earned my highest praise and trust.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Chicago Motors Direct exceeded my expectations from start

Chicago Motors Direct exceeded my expectations from start to finish! Purchasing my Volkswagen Beetle from them was an absolute pleasure. The staff was incredibly knowledgeable and friendly, guiding me through every step of the process with patience and professionalism. The Beetle I bought was in pristine condition, exactly as advertised. Their transparent pricing and hassle-free approach made me feel confident and secure in my purchase. I highly recommend Chicago Motors Direct to anyone in search of a quality vehicle and top-notch service. Five stars all the way!"

Chicago Motors Direct exceeded my expectations from start

Chicago Motors Direct exceeded my expectations from start to finish! Purchasing my Volkswagen Beetle from them was an absolute pleasure. The staff was incredibly knowledgeable and friendly, guiding me through every step of the process with patience and professionalism. The Beetle I bought was in pristine condition, exactly as advertised. Their transparent pricing and hassle-free approach made me feel confident and secure in my purchase. I highly recommend Chicago Motors Direct to anyone in search of a quality vehicle and top-notch service. Five stars all the way!"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience!

Great experience!!! Purchased 2010 VW Jetta Wolfsburg manual for our daughter on March 16th, 2024; review done May 15th, 2024. Good price with warranty. We have been looking for the right manual car for 3 years. Car was in great condition except for a minor issue with the shifter being loose. We knew it needed to be replaced. We purchased the car anyway and ordered/replaced with an OEM shifter kit and it drives like new. We worked with Mo a lot and Arslan at closing. My wife called Mo 8 weeks after purchase to let them know that our daughter loves the car and about the shifter. We appreciate everything that they have done for us. Such great service and a passion for their customers. The way Mo selects cars to enter the dealership show the depth of his knowledge and love for cars. Our mechanic was very impressed with the overall quality of this 2010 Jetta. This a family owned business we had a very positive and memorable experience with. Definitely would recommend and purchase from them again. Thanks so much, A&E, and the little one trying to drive a manual

Great experience!

Great experience!!! Purchased 2010 VW Jetta Wolfsburg manual for our daughter on March 16th, 2024; review done May 15th, 2024. Good price with warranty. We have been looking for the right manual car for 3 years. Car was in great condition except for a minor issue with the shifter being loose. We knew it needed to be replaced. We purchased the car anyway and ordered/replaced with an OEM shifter kit and it drives like new. We worked with Mo a lot and Arslan at closing. My wife called Mo 8 weeks after purchase to let them know that our daughter loves the car and about the shifter. We appreciate everything that they have done for us. Such great service and a passion for their customers. The way Mo selects cars to enter the dealership show the depth of his knowledge and love for cars. Our mechanic was very impressed with the overall quality of this 2010 Jetta. This a family owned business we had a very positive and memorable experience with. Definitely would recommend and purchase from them again. Thanks so much, A&E, and the little one trying to drive a manual

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Disappointed in that I contacted them twice through cars.

Disappointed in that I contacted them twice through cars.com. and after some time never heard back.

Disappointed in that I contacted them twice through cars.

Disappointed in that I contacted them twice through cars.com. and after some time never heard back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Mr. Bruce Hoefnagel We have a automated response system. I checked my records and on April 19th and response was sent to you regarding the 2004 Volvo v70. The email was returned as your mailbox was full. We also send a text response manually but you didnt send us a phone number to respond you. You can always just google us and the call the listed phone number. Please spend some time clearing your email inbox instead of slandering us for your mistakes.

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Nothing to share no one I mean No One has contacted me at

Nothing to share no one I mean No One has contacted me at all! Only an email to ask about my experience. I don't know why i bother to write you or the Dealership will not get a hold of me!

Nothing to share no one I mean No One has contacted me at

Nothing to share no one I mean No One has contacted me at all! Only an email to ask about my experience. I don't know why i bother to write you or the Dealership will not get a hold of me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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