Reviews
Hospitable environment, friendly and knowledgeable staff,
Hospitable environment, friendly and knowledgeable staff, nice amenities as well as food options nearby. I don’t mind taking my vehicle here
Hospitable environment, friendly and knowledgeable staff,
Hospitable environment, friendly and knowledgeable staff, nice amenities as well as food options nearby. I don’t mind taking my vehicle here
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
Thank you for getting me in a timely manner and keeping
Thank you for getting me in a timely manner and keeping me informed on my forester
Thank you for getting me in a timely manner and keeping
Thank you for getting me in a timely manner and keeping me informed on my forester
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Facility is very clean and organized.
Facility is very clean and organized. Hector was my sales rep and handled my business very professional
Facility is very clean and organized.
Facility is very clean and organized. Hector was my sales rep and handled my business very professional
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Subaru El Paso! Please don't hesitate to reach out if there's anything additional we can do for you.
El Paso Subaru Dealer Service, have a very Professional
El Paso Subaru Dealer Service, have a very Professional Staff. My Son is customer in Denver Co. Thank for your business. You have a great evening and weekend. See you soon
El Paso Subaru Dealer Service, have a very Professional
El Paso Subaru Dealer Service, have a very Professional Staff. My Son is customer in Denver Co. Thank for your business. You have a great evening and weekend. See you soon
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Although I've been happy with this service department, I
Although I've been happy with this service department, I feel like the sales department needs improvement. I just bought the car 8 months ago and have had only one service, supposedly the used cars go through a several multi-point inspection, yet now the service guy found a bunch of things wrong with it, which I find 10,000 miles couldn't have cause. I get it yes it could, it's just make me doubt in their certified used cars.
Although I've been happy with this service department, I
Although I've been happy with this service department, I feel like the sales department needs improvement. I just bought the car 8 months ago and have had only one service, supposedly the used cars go through a several multi-point inspection, yet now the service guy found a bunch of things wrong with it, which I find 10,000 miles couldn't have cause. I get it yes it could, it's just make me doubt in their certified used cars.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Barbara Armendariz, General Manager barmendariz@Group1Auto.com
Everybody was very nice.
Everybody was very nice. Our salesperson Jason was very professional and courteous. The dealership was very clean. We were treated with respect. Thank you.
Everybody was very nice.
Everybody was very nice. Our salesperson Jason was very professional and courteous. The dealership was very clean. We were treated with respect. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about Subaru El Paso! Please don't hesitate to reach out if there's anything additional we can do for you.
Jorge was so great!
Jorge was so great! Last time he attended me and helped me out a lot. Will continue going to him.
Jorge was so great!
Jorge was so great! Last time he attended me and helped me out a lot. Will continue going to him.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Subaru El Paso. If you have any further questions, please give us a call. We're always happy to help!
They took care of the problem I had with my car.
They took care of the problem I had with my car. Very helpful and professional. Made me feel comfortable with the way they handled my situation
They took care of the problem I had with my car.
They took care of the problem I had with my car. Very helpful and professional. Made me feel comfortable with the way they handled my situation
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very friendly staff.
Very friendly staff. Rhuban was amazing. Vehicle is amazing and well worth the money. Definitely a great purchase
Very friendly staff.
Very friendly staff. Rhuban was amazing. Vehicle is amazing and well worth the money. Definitely a great purchase
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Satisfied helpful understanding everything was explained
Satisfied helpful understanding everything was explained thanks I’ll make sure to recommend family and friends ok
Satisfied helpful understanding everything was explained
Satisfied helpful understanding everything was explained thanks I’ll make sure to recommend family and friends ok
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!