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Group 1 Subaru El Paso

(745 reviews)
Visit Group 1 Subaru El Paso
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award

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New (915) 603-4332 (915) 603-4332
Used (915) 304-5251 (915) 304-5251
Service (915) 208-4887 (915) 208-4887

Inventory

See all 240 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2019.
Group 1 Subaru El Paso is your local source for all things Subaru. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Subaru you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Fort Bliss and Mission Valley. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
How can we help you today?

Service center

Phone number (915) 208-4887

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(745 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Hospitable environment, friendly and knowledgeable staff,

Hospitable environment, friendly and knowledgeable staff, nice amenities as well as food options nearby. I don’t mind taking my vehicle here

Hospitable environment, friendly and knowledgeable staff,

Hospitable environment, friendly and knowledgeable staff, nice amenities as well as food options nearby. I don’t mind taking my vehicle here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

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Thank you for getting me in a timely manner and keeping

Thank you for getting me in a timely manner and keeping me informed on my forester

Thank you for getting me in a timely manner and keeping

Thank you for getting me in a timely manner and keeping me informed on my forester

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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Facility is very clean and organized.

Facility is very clean and organized. Hector was my sales rep and handled my business very professional

Facility is very clean and organized.

Facility is very clean and organized. Hector was my sales rep and handled my business very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Subaru El Paso! Please don't hesitate to reach out if there's anything additional we can do for you.

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El Paso Subaru Dealer Service, have a very Professional

El Paso Subaru Dealer Service, have a very Professional Staff. My Son is customer in Denver Co. Thank for your business. You have a great evening and weekend. See you soon

El Paso Subaru Dealer Service, have a very Professional

El Paso Subaru Dealer Service, have a very Professional Staff. My Son is customer in Denver Co. Thank for your business. You have a great evening and weekend. See you soon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Although I've been happy with this service department, I

Although I've been happy with this service department, I feel like the sales department needs improvement. I just bought the car 8 months ago and have had only one service, supposedly the used cars go through a several multi-point inspection, yet now the service guy found a bunch of things wrong with it, which I find 10,000 miles couldn't have cause. I get it yes it could, it's just make me doubt in their certified used cars.

Although I've been happy with this service department, I

Although I've been happy with this service department, I feel like the sales department needs improvement. I just bought the car 8 months ago and have had only one service, supposedly the used cars go through a several multi-point inspection, yet now the service guy found a bunch of things wrong with it, which I find 10,000 miles couldn't have cause. I get it yes it could, it's just make me doubt in their certified used cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Barbara Armendariz, General Manager barmendariz@Group1Auto.com

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Everybody was very nice.

Everybody was very nice. Our salesperson Jason was very professional and courteous. The dealership was very clean. We were treated with respect. Thank you.

Everybody was very nice.

Everybody was very nice. Our salesperson Jason was very professional and courteous. The dealership was very clean. We were treated with respect. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Subaru El Paso! Please don't hesitate to reach out if there's anything additional we can do for you.

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Jorge was so great!

Jorge was so great! Last time he attended me and helped me out a lot. Will continue going to him.

Jorge was so great!

Jorge was so great! Last time he attended me and helped me out a lot. Will continue going to him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru El Paso. If you have any further questions, please give us a call. We're always happy to help!

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They took care of the problem I had with my car.

They took care of the problem I had with my car. Very helpful and professional. Made me feel comfortable with the way they handled my situation

They took care of the problem I had with my car.

They took care of the problem I had with my car. Very helpful and professional. Made me feel comfortable with the way they handled my situation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Very friendly staff.

Very friendly staff. Rhuban was amazing. Vehicle is amazing and well worth the money. Definitely a great purchase

Very friendly staff.

Very friendly staff. Rhuban was amazing. Vehicle is amazing and well worth the money. Definitely a great purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Satisfied helpful understanding everything was explained

Satisfied helpful understanding everything was explained thanks I’ll make sure to recommend family and friends ok

Satisfied helpful understanding everything was explained

Satisfied helpful understanding everything was explained thanks I’ll make sure to recommend family and friends ok

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

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See all 745 reviews