Reviews
Best ever checkup
Friendly and on time as always. Recommend but no pressure. Always in touch if needed. Very flexible if scheduling needs to happen. Love this new place and the employees.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sue! Thank you for giving us a 5-star review and recommendation and for your kind words. We appreciate your business.
Scheduled Service
I had my 2021 Nissan Kicks in for routine service. The appointment was easily scheduled online. When I arrived the staff verified the work I wanted completed. Everyone was friendly and courteous. The work was completed timely and I was on my way. The new building in very nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Barbara! Thank you for your very nice review. I"m glad you had such a good experience. We appreciate your business.
Wonderful experience!
After a three week long process of trying to find a vehicle that met my very specific needs, it concluded with a very fair price negotiation for my purchase and reasonable value for my trade. Chris stuck with me the entire time and communicated on a daily basis. I’ve had tons of car buying experiences and this might be the most respected and valued that I have felt throughout any process. I’m genuinely grateful and look forward to a long, mutually beneficial relationship.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dean! Thank you for your glowing review of our dealership. We also look forward to working with you in the future. Thank you for choosing Moses. We appreciate your business.
The best car buying experience ever
This dealership is awesome. My salesman Brandon was amazing he took excellent care of me. A very comfortable and friendly environment. I wouldn't change a thing and I will be back for my next purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Carrie! Thank you for giving us such a great 5-star review. I'm glad your experience was such a good one. We look forward to working with you in the future. Thank you for choosing Moses. We appreciate your business.
Service appointment
Aric is the most awesomeness person. He also showed me around the new store, introduced me to the service department, which was an amazing visit. All employees were so accommodating, polite, and smiling. I seen a few things, I felt was missing within the new store, but life goes on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Pam! I'm glad you had such a great experience with our dealership and we'd love any suggestions you have for how we can improve. We are always looking for input from our customers to make the experience better. Thank you for giving us a 5-star review. We appreciate your business.
Great experience
Elijah and team were the most friendly and easy-going group I could have hoped for. They showed me all of the options I was looking for before making any decisions and made the process very smooth. Great place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Patti! Thank you for your great review and kind words regarding our staff. We appreciate your business.
Awesome dealership!
Elijah and the team at Moses Nissan worked hard to get us the deal we were wanting! They were super friendly and professional and were easy and awesome to work with! I recommend them to anyone looking for a car!! Elijah was great to us and is great to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kailea! Thank you for giving us a great review and recommendation. We appreciate your business. Enjoy your new car!
Consistent excellent service
I have always had a great experience using the service center. They make every effort to expedite service and do quality work and have great and friendly customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jim! Thank you for being a return customer and for your excellent review. We appreciate your business.
EXCELLENT service
Traveling from NC to Ohio, my family experienced problems with our 2020 Nissan Rogue. We stopped in Charleston WV and called Moses Nissan. Spoke with John and told him of our situation. Early the next morning he took care if our problem and we were able to continue our trip. Kudos to John and the excellt service at Moses Nissan! Continue iurv
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ralph! I'm so glad John and our service staff could take care of your problem and get you back on the road. I hope you had a great trip. Thank you for choosing Moses. We appreciate your business.
Best experience with buying a vehicle
We had our hearts set on a Chevy Trax. We waited a month and it never came in. Ben, our salesman was wonderful and helping us find what we wanted/needed based on specifications we wanted in the vehicle. I highly recommend him as a salesman. He was very helpful and knowledgeable about everything we asked him. If he didn’t know he found out real fast. Thank you Ben. We appreciate everything you helped us with.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi MJ! Thank you for your 5-star review. I'm glad to hear Ben was able to get you the vehicle you wanted. Thank you for choosing Moses. We appreciate your business.