Reviews
Customer service is terrible!
Customer service is terrible!! And the coupons that you send out are a big scam
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Work done on the vehicle took way longer than expected.
Work done on the vehicle took way longer than expected. I was told at first that the mechanic called in sick. I don't know why another technician couldn't finish the job.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Tech Derek was amazing with info about vehicle, Tammy was
Tech Derek was amazing with info about vehicle, Tammy was also amazingwith paperwork completed. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
$222 charged not to fix my fuel problem.
$222 charged not to fix my fuel problem. Don’t think I would ever choose a GM again!
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service is always done professionally and in a reasonable
Service is always done professionally and in a reasonable amount of time. Prices are competitive with other dealers in the area
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tammy and the crew kept us informed of the service work
Tammy and the crew kept us informed of the service work and timeline. It took time for all the parts to arrive, but once the parts arrived they stayed on task and finished the work. the video and pictures were a nice addition to the service work. I appreciated the shuttle service. Shout out to John my driver both times. Bruce
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Camillia made the paperwork so easy, Matt took time to
Camillia made the paperwork so easy, Matt took time to educate Kim on all concepts of the Equinox, overall a great experience! Highly recommend Scranton Chevy for all auto needs
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Absolutely great with communication, timing and pricing.
Absolutely great with communication, timing and pricing. Will definitely return. TOP NOTCH!! Thank you service team!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I sat three and a half hours for what was supposed to
I sat three and a half hours for what was supposed to hour and a half. No coffee for customers? No drivers? My remote STILL doesn't work too. No way tech didn't know remote start didn't work. If service like this, no way am I buying a new all wheel at Scranton!
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
The only place I bring my vehicles for repairs and
The only place I bring my vehicles for repairs and service. When my transmission went bad at 100,000 miles, I did not even shop around. Scranton Chevrolet always has more than fair pricing with impeccable service!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair