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Scranton Chevrolet of Norwich

(2,335 reviews)
Visit Scranton Chevrolet of Norwich
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–6:30pm 8:00am–4:30pm
Tuesday 9:00am–6:30pm 8:00am–4:30pm
Wednesday 9:00am–6:30pm 8:00am–4:30pm
Thursday 9:00am–6:30pm 8:00am–4:30pm
Friday 9:00pm–6:00pm 8:00am–4:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (860) 786-6448 (860) 786-6448
Used (860) 786-6450 (860) 786-6450
Service (860) 786-6451 (860) 786-6451

Reviews

(2,335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scranton Chevrolet of Norwich from DealerRater.

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Great place. Everyone was very friendly and helpful. The...

Great place. Everyone was very friendly and helpful. The pricing was extremely fair. The financial guy was a pleasure to work with. He wasn't pushy in anyway and didn't try to "sell" you anything. Overall experience was a 9.5/10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The best service and friendliest sales team! Thank you...

The best service and friendliest sales team! Thank you for taking care of us! Our entire family uses Scranton! We have a chevy blazer and vw Passat.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kamila was very knowledgeable and was able to answer all...

Kamila was very knowledgeable and was able to answer all our questions. Very kind and pleasant. Jim was very thorough regarding the financial paperwork and answered all our questions. A very nice place to buy a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tudor was very prompt and helpful with setting up my test...

Tudor was very prompt and helpful with setting up my test drive and getting all my paperwork done quickly. He didn’t pressure me like I’ve been at other dealerships. He was personable and made the experience an easy process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Captain Jack, aka John carpenter has sold me and my...

Captain Jack, aka John carpenter has sold me and my family over 6 trucks great straight forward sales rep couldn’t be happier with him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a terrific experience at Scranton Chevrolet! The...

I had a terrific experience at Scranton Chevrolet! The sales crew (Dave and Nicco) were phenomenal to deal with. They were honest, down-to-earth people who helped every step of the way. I could tell they had the experience needed to do their jobs, and the personalities you enjoy dealing with. Mark, the Service Department Manager was very attentive and promptly addressed my needs! Thanks also to James in finance who was very helpful! Overall a great experience and I highly recommend Scranton Chevy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Perfect visit as usual.had equinox cleaned inside and...

Perfect visit as usual.had equinox cleaned inside and outside;couldn’t have been any more pleased;have coworker very interested for same at Schev

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy to work with and knowledgeable. Kamila was timely...

Easy to work with and knowledgeable. Kamila was timely with her responses via text throughout the week prior to finalizing the trade in and sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Like the relaxed no high pressure sales approach. I was...

Like the relaxed no high pressure sales approach. I was already familiar with the service department and was confident that I would receive the same level of care with the sales department. And I did. Thank You.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tudor was very helpful with finding a truck that met my...

Tudor was very helpful with finding a truck that met my needs. They had the truck ready the next day as promised. Great all around experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.