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Dan's Car World

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:30am–5:00pm
Tuesday 9:00am–7:00pm 8:30am–5:00pm
Wednesday 9:00am–7:00pm 8:30am–5:00pm
Thursday 9:00am–7:00pm 8:30am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm 8:30am–5:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Broke down in a day

I purchased a car through their Bridgeport location, and was originally impressed with the professionalism and friendliness of the staff. They were willing to negotiate price and even stayed late to complete the paperwork. HOWEVER, the 2016 car I bought started having issues the first day I drove it, and wouldn't even start within a few days. After getting stranded and several failed attempts to get it serviced (they had trouble accessing the warranty they sold me), I was told the problem was likely a recalled part. I specifically asked the salesman about this recall and he said it had been taken care of, so quite concerning that they either 1) lied or 2) don't have up-to-date info on their own cars. After some forceful phone conversations, I got a free oil change to "compensate" me for the hassle. The service center at their White Hall location was easy to work with, but it took a week to get the car back and it was dirty with an empty gas tank. No one from Dan Cava’s customer service followed up with me, otherwise I would have been willing to negotiate for not giving them bad reviews.

Broke down in a day

I purchased a car through their Bridgeport location, and was originally impressed with the professionalism and friendliness of the staff. They were willing to negotiate price and even stayed late to complete the paperwork. HOWEVER, the 2016 car I bought started having issues the first day I drove it, and wouldn't even start within a few days. After getting stranded and several failed attempts to get it serviced (they had trouble accessing the warranty they sold me), I was told the problem was likely a recalled part. I specifically asked the salesman about this recall and he said it had been taken care of, so quite concerning that they either 1) lied or 2) don't have up-to-date info on their own cars. After some forceful phone conversations, I got a free oil change to "compensate" me for the hassle. The service center at their White Hall location was easy to work with, but it took a week to get the car back and it was dirty with an empty gas tank. No one from Dan Cava’s customer service followed up with me, otherwise I would have been willing to negotiate for not giving them bad reviews.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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what i think of my sales experience at this dealer

i bought a 2012 escape on cars.com from dans car world in WV. i spoke with the online sales manager and he helped me so much by answering all my questions and sending me extra pictures of areas that i had concerns with.we finalized the deal over the phone and he fedex all paperwork to me and i returned it with no issues. i had a car hauler buddy pick the car up and when i saw it at home it was even better then i thought it would be. VERY pleased with the online manager with the total purchase of this vehicle from this dealership

what i think of my sales experience at this dealer

i bought a 2012 escape on cars.com from dans car world in WV. i spoke with the online sales manager and he helped me so much by answering all my questions and sending me extra pictures of areas that i had concerns with.we finalized the deal over the phone and he fedex all paperwork to me and i returned it with no issues. i had a car hauler buddy pick the car up and when i saw it at home it was even better then i thought it would be. VERY pleased with the online manager with the total purchase of this vehicle from this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the Kind words. Please let us know if you ever need anything.

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Great Experience

Very easy to work with and so happy with our purchase!

Great Experience

Very easy to work with and so happy with our purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service

Car buying made easy. John Tiano made the experience easy and drama free.

Great Customer Service

Car buying made easy. John Tiano made the experience easy and drama free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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