Reviews
Write a reviewGreat buying experience
Carlos Marrero at V12 did a wonderful job finding a new car for our family. He listened to our requests and was determined to find a vehicle that was in good condition at a reasonable price. He even fixed a few minor cosmetic issues to ensure that we would be happy with our purchase. His attention to detail put us at ease and we would definitely recommend him to family and friends. Thanks Carlos for a job well done!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carlos is great. Best dealer around!!
I've never purchased a vehicle and the transaction go so smoothly. Carlos is great to work with. Anytime I hear someone is looking for a car I insist they go see him. Highly recommend. Carlos is not just a normal car salesman. He actually cares about his customers. I'll never by another vehicle from anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Office manager
Carlos Marrero is a fantastic salesman. He has helped us to buy vehicles for our business and our personal. He goes out of his way to search for exactly what you want and it doesn't matter how cloae or how far he has to travel to get what we want. He communicates very well as far as pricing, mileage, year models of vehicles we are looking for. He goes above and beyond on repairs etc. he only sells what we ask for. He offers great financing institutions as well. carlos is very professional and is always willing to work hard to get what we want. We will always use Carlos there's no need for us to go elsewhere.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recent Purchase
I was recently in need of a dependable car. I was depending on the rides of others so I needed to get into something fast. Carlos Marrero was there to answer any questions and gave his best recommendations for my situation. He was able to find me the right vehicle at the price that worked for me. I couldn't be happier with my car and with the great and efficient service I received!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best little car lot in Texas!!
Awesome experience!! First time buying a car solely on pictures on internet. The pictures were great and the car was way better in person. Carlos went above and beyond to get us approved for the car and the payment we could afford. Personally delivered the car to my home in Garland. Definitely will buy cars from him when my kids get to driving age. Thanks again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recommend V 12 Auto group to all my Uber riders.
Hello all. I recommend Carlos Marrero, at V12 auto group to be able to find the car, truck or SUV you need or works with your budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealer
Bought a beautiful cadillac escalade from Carlos at v -12 auto group great guy great deals Carlos went above and beyond to get me in this vehicle I would recommend him to everybody I've recently went and took a friend to get a vehicle to thank you Carlos and v-12 group
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
The whole v12 experience is superior. All employees are extremely friendly and knowledgeable. They are very laid back it's like your going to hang out with friends as opposed to going to most places where they are just pushing any and every car on you to "make a sale". These guys are all about helping you make a great and informative decision. They are budget conscious, but do their best to get you great value in a vehicle you are proud to drive off the lot. They stand behind their vehicles too and will work with you any way they can to make sure you have a great car. They are easy to refer people to because I know they will take care of my friends and family same as they did me. My one purchase to this point was a big one because it was my daughters first car. We couldn't be happier. Go by and see for yourself what I'm talking about, I promise you won't be disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Truck!!
Great truck. Condition as advertised. Carlos is awesome to deal with. He has no problem going the extra mile for a happy client. I will definately shop here again.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase