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Cascade Used Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)
Sales hours:
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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honest people

I went to look at a Nissan Rogue about a month ago. Tried financing through CAC but the amount down that CA wanted was out of my range. However i received a call from Joe who was quite honest with me and did not run my credit all over three counties trying to make a sale. Most dealerships will do just that run the credit app through countless companies, Cascade did not and for that they have my respect and future business just for honesty.

honest people

I went to look at a Nissan Rogue about a month ago. Tried financing through CAC but the amount down that CA wanted was out of my range. However i received a call from Joe who was quite honest with me and did not run my credit all over three counties trying to make a sale. Most dealerships will do just that run the credit app through countless companies, Cascade did not and for that they have my respect and future business just for honesty.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Truck

This is my fourth vehicle that I purchased from this dealership they have always treated me with respect and honesty Joe and Chris are both great salesman They work with you throughout the whole process and have always been there when I needed something Thank you guys for your hard work and dedication to the Wiley family.

Truck

This is my fourth vehicle that I purchased from this dealership they have always treated me with respect and honesty Joe and Chris are both great salesman They work with you throughout the whole process and have always been there when I needed something Thank you guys for your hard work and dedication to the Wiley family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Poor customer service

I contacted them over a week and a half ago. The gentleman said that the car had just arrived on the lot and had to be gone through / inspected and it should be about 3 days, he would call me so I could come look at it......... Still waiting for that call. I guess they're not interested in selling much!!!!! Very poor customer service.

Poor customer service

I contacted them over a week and a half ago. The gentleman said that the car had just arrived on the lot and had to be gone through / inspected and it should be about 3 days, he would call me so I could come look at it......... Still waiting for that call. I guess they're not interested in selling much!!!!! Very poor customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

My apologies, the Avenger has a bad transmission. We have ordered a new transmission and will be installed this week. Feel free to call me at 304-274-9080, ask for Joe

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