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After receiving several calls to come in and have them appraise my trade in, I finally made an appointment. After some negotiation, we arrived at a number... I was comfortable with. They had asked me to resolve an issue with the mileage due to an error at a dealership the vehicle was serviced at. The very next morning I updated them to let them know it was resolved. Had set up to come in that day to make the trade. Took a half day off at work to make it happen. After I had already left to start the process they contact me and back out of the deal. This is shady business practices and poor management. Don’t deal with them because they do not hold their word I was skeptical on dealing with them in the first place because of things I have heard, now I know for sure that you need to avoid them at all costs.
I got my car in November of 2019 and still have problems with the car , I took the car to get looked at and fixed 8 times overall. They brushed me off... about my car getting stuff done that are life threatening and my air bag lights are on, I told them about it , they gave me car back without doing anything about it.
Great people to deal with. Stayed in constant communication with Justin before I took the long drive down there to seal the deal. He was very professional... and helpful. Would definitely buy from them again.
Money Mike was very helpful and friendly with getting my car the tires and service required. I visited the facility 2 or 3 times since my purchase and... each experience has been pleasurable, professional and JS is my preferred service center.
When I bought a brand new 0 miles Mitsubishi lancer from j & s within 24 hours I began to have problems. Driving down Olden Avenue the transmission light... came on and the car hesitated as if it were about to cut off. I had to return the car which they gave me a hard time with and wouldn't give me my deposit for months. I would not refer anyone to this dealer and if I could I would have given them 0 stars.
I had the best experience here. Everyone was friendly and attentive. I left with my dream car. Thank you Jenny and Abe you guys rock!!
I would like to take the time out to say that J&S Mitsubishi's staff is amazing. They were attentive to my needs and focused on me and what I wanted. They... took onto consideration the income restraints I had and worked with that to place me in a brand new vehicle. I will be recommending them to friends and family and will likely be returning when I'm ready for an upgrade. Thanks to Jenny and the whole team.
MY EXPERIENCE HERE WAS SO GREAT WITH ANDY AND SAL, ANDY YOU TIPPED THE SCALE WITH YOUR PROFESSIONALISM, I LOVE MY 2019 OUTLANDER SPORT, THANK YOU
J &S Mitsubishi is more than a 5 star dealership. I came back a second time to purchase another full size Outlander. The crew went more than up and above... to make sure my visit there was successful. Jenny, who's in sales. Always have the best advice on any questions that you may have. And is also amazing at finding great deals on the best car insurance. Art Cianfano, who's also in sales. Did every thing he can to match my credit to the best car deals. Plus he has an amazing since of humor. He made financing a vehicle that much more fun. Sal, who is In finance. Have the best dealer skills in negotiating with banks, and wont stop at nothing until he gets you approved for a vehicle that's financially fit for you. Thank you J &S Crew for making me and my family feel welcomed. And for giving me another opportunity to walk away with another vehicle.
Elie was very forthcoming with all information regarding the vehicle he was selling me. No hidden fees or surprises at the time of contract signing. Transaction... took less than an hour from start to finish. J&S AutoHaus Seven and staff definitely gained a loyal customer here :