Lexus of Jacksonville
Lexus of Jacksonville Hours
About Our Dealership
Lexus of Jacksonville offers Jacksonville, FL drivers a wide selection of new & used Lexus models & quality service. In
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the market for a great new Lexus sedan, coupe, SUV, or hybrid vehicle? We are the Lexus dealership Jacksonville, Atlantic Beach, and Fernandina Beach drivers trust thanks to our large inventory and our elevated customer service. Our class leading Lexus models continue to distance themselves from the competition by continuously redefining the meaning of automotive quality. Call us today at (888) 721-3509, ivist our showroom at 10259 Atlantic Blvd, Jacksonville, FL 32225, or on the web at lexusofjacksonville.com
"Fields Matters Because You Matter"
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Service
Oil, Filter Change
$89.95 and up*
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
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July 2, 2018
We have purchased over 10 cars from Shannon Peak. Always like dealing with a family member. Will always buy a Lexus here! Doug Freeman
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you? -
July 27, 2017
Excellent customer service - low pressure dealership
Does recommend this dealerShopped for a new carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseIt's a joy to receive a rating like yours, thank you, Ed! We are dedicated to excellence and look forward to serving your automotive needs in the futu...re. All the best, Brian Zehren, General Manager.
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Our sales person Ray was more than helpful, patient, and wasn't pushy in any way. I would recommend him to anyone wanting a Lexus in this region.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you? -
June 18, 2017
This dealership was very difficult to work with. I was very clear that the model they were showing me was out of my price range. I asked to see a less... expensive model and the salesman ignored my request and continued to push the more expensive model. After a very long period of discussing my price range with the manager, he came back and said that he could only take a couple of hundred off the sticker price. I wasted half of a day at this dealership. I then got a great deal at the other Lexus dealership in Jacksonville.
Does not recommend this dealerShopped for a used carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for your feedback. I apologize that your visit did not meet your expectations and additionally, I apologize for the poor experience you rece...ived. I'm Brian Zehren, General Manager for both of our Lexus Jacksonville area locations. We strive to maintain a consistently great experience, no matter which of our locations you visit. I'm sorry we missed the mark and did not achieve this for you. I would appreciate the opportunity to speak with you in order to address your concerns in more detail, resolve any outstanding issues and work to restore your faith in our dealership. You may reach me via email at bzehren@fieldsauto.com or by phone at (904) 721-5000. Kind Regards, Brian Zehren, General Manager, Lexus of Jacksonville & Lexus of Orange Park.
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June 14, 2016
The best experience in 40 years of car buying. The staff at this dealership from the general manager, sales consultant, business office, technology consultant,... and service consultant are highly dedicated and motivated to ensuring you are having the best customer service you will experience. Rarely do I post comments but in this instance I am making the effort to do so. I highly recommend visiting Fields Lexus of Jacksonville when you are in the market for a new or use car.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThanks, Mr. Charles. Thank you for your continued business and loyalty! As always, don't hesitate to let us know if there is anything further we may d...o to exceed your expectations with us. Our staff are already ready to serve your automotive needs. Thank you and take care. Kind Regards, Brian Zehren, General Manager.
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June 5, 2016
Great working with Nick. He got us the car we wanted and went out of his way to to make the process as quick as possible Thanks Nick Regards Katy and... Mike O'Neil
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you, Mr. O'Neil, for making us your automotive choice! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest... assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Brian Zehren, General Manager.
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June 4, 2016
Randy Medina was very professional and made the buying experience pleasure. We would definitely recommend him.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your need...s and expectations. I'll be sure to pass along the "kudos" to Randy. We look forward to welcoming you back in the future. Kind Regards, Brian Zehren, General Manager.
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May 31, 2016
Victor was amazing on purchase of car and Nicki was the best & most professional on paper work. She is a dream, totally efficient, sweet & fast.
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for choosing Fields Lexus of Jacksonville, Carol, and I am glad to hear that your visit was a memorable one! We look forward to serving your... automotive needs in the future. Kind Regards, Brian Zehren, General Manager.
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May 30, 2016
The experience of purchasing a car was fantastic! The process did not take all day, the salesman, MIchael Green, answered all of my questions, and was... patient. Gabriel, from the IT department reviewed my new cars features and ensured I was knowledgeable about them. And, signing the paperwork was completed with Nikki, who reviewed all options without any pressure. I will be a Fields customer for life!
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for your positive comments, I am so glad to hear that you enjoyed your visit! If there is anything further we may do to help in the future, ...please feel free to reach out to me directly. It is our pleasure to serve your automotive needs. Best Regards, Brian Zehren, General Manager.
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May 30, 2016
Exceptional customer service Shannon Peek is the best car sales person I have known.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for taking the time to review your experience with us. I'm am very pleased to hear that our staff made your visit pleasant. Please check out... our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Brian Zehren, General Manager.