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Larry Berry is a great example of how service should be
Larry Berry is a great example of how service should be done. I will be nack
The service people are always ready to help w any issue
The service people are always ready to help w any issue at hand. Jennifer was a huge help to me last week.
We recently purchased a New Lexus 350 and it was one of the best buying experiences I/we have had. Don Hakker was our sales Rep. and he made sure everything was ready when we arrived. The whole experience from start to finish was excellent. The Dealership is first class and I would recommend them to anyone.
Excellent service and very professional with their work.
Excellent service and very professional with their work. It is the seventh car that I buy with Lexus.
We're delighted to see that we could provide you with an excellent purchasing experience. Thank you, Gustavo, for choosing Lexus of Jacksonville and trusting us with your business. Enjoy the new ride!
I’m very happy with the recent maintenance service to my
I’m very happy with the recent maintenance service to my vehicle at Lexus of Jacksonville. Henry was prompt and thorough and paid attention to the extras! The Team delivered quality work and made everything super easy! I would absolutely recommend Lexus of Jacksonville for any service you may need on your car.
It's fantastic to hear that you had such a great service experience with us at Lexus of Jacksonville! Henry and the team are always dedicated to delivering quality work and providing excellent customer service. Thank you for your glowing recommendation! We appreciate your support.
Patricia is the best, most professional service advisor at Lexus of Jax. !!!!!!!!!! !!!!!! !!!!!!! !!!!!! Shannon and Norm are the best sales professionals. I have purchase 6 vehicles from them.
John, we're grateful for the kind words about Patricia and our sales team members Shannon and Norm! We appreciate your loyalty to Lexus of Jacksonville as a six-time vehicle purchaser. It's always a pleasure to work with you and we'll see you next time!
Every person I encountered was especially friendly,
Every person I encountered was especially friendly, helpful and knowledgeable. Patricia Conrad was particularly easy to work with. She kept me informed at every step, gave me realistic estimates, and hit every goal. The wait facilities are excellent, time passes quickly. In all a very pleasant afternoon!
We're glad to hear you found everyone at Lexus of Jacksonville friendly and knowledgeable! Patricia is a true asset to our team, and we're proud to have her on board. Thank you for taking the time to share your feedback, and we hope to see you again soon for your next service appointment!
Jeff Lovett was so helpful and kind.
Jeff Lovett was so helpful and kind. We would come back to see him if we needed another car!
Henry - It's great to hear that Jeff took such great care of you! Thank you for choosing Lexus of Jacksonville and for sharing your experience. Safe travels ahead!
Incredible purchase experience at Lexus of Jacksonville.
Incredible purchase experience at Lexus of Jacksonville. Defying all expectations in a post-pandemic world, Frank Hornick was a great steward of our transaction. Found him to be professional, competent, and courteous - a rare combination of traits. Frank listened well and was fact-driven. Be comfortable discussing your luxury automotive projects with this dealership, and especially with Mr. Hornick.
Thank you for the review! We are so glad to hear that you found the right vehicle working with Frank and the Lexus of Jacksonville team. Drive safely, and we hope to see you back again down the road!
Great service. Like the cafe And the car wash. Nice touches. Pleasant staff. Five stars.
We're grateful to have you as a Lexus of Jacksonville customer, Kathy. Thanks for the review!