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Lexus of Jacksonville

(1,000 reviews)
Visit Lexus of Jacksonville
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–7:30pm 7:00am–7:00pm
Tuesday 8:30am–7:30pm 7:00am–7:00pm
Wednesday 8:30am–7:30pm 7:00am–7:00pm
Thursday 8:30am–7:30pm 7:00am–7:00pm
Friday 8:30am–7:30pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (904) 875-4708 (904) 875-4708
Used (904) 875-4712 (904) 875-4712
Service (904) 875-4730 (904) 875-4730

Inventory

See all 184 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2017.
At Fields Lexus of Jacksonville serving St. Augustine FL we work to provide our customers with new Lexus vehicle options to suit every taste and style state-of-the-art facilities and a pressure-free customer-focused approach to service near Ponte Vedra Beach FL. As part of this unique level of service all of our customers enjoy automatic enrollment in our Fields Matters program here in Amelia Island FL.
Fields Matters Because You Matter

Service center

Phone number (904) 875-4730

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,000 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Jacksonville from DealerRater.

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Kevin was very easy and kind, walked out in just a few

Kevin was very easy and kind, walked out in just a few hours with a new Lexus's!!

Kevin was very easy and kind, walked out in just a few

Kevin was very easy and kind, walked out in just a few hours with a new Lexus's!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cindy, thank you for stopping by to share a positive review of Kevin and Lexus of Jacksonville!

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Mobile service always on time always professional never a

Mobile service always on time always professional never a problem afterward. So glad I have a Lexus.

Mobile service always on time always professional never a

Mobile service always on time always professional never a problem afterward. So glad I have a Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist you. Thank you from all of us here at Lexus of Jacksonville!

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The staff are amazing and service time is not bad.

The staff are amazing and service time is not bad. The waiting area with snacks helps the time passes by.

The staff are amazing and service time is not bad.

The staff are amazing and service time is not bad. The waiting area with snacks helps the time passes by.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're happy to hear that you enjoyed the service and amenities at Lexus of Jacksonville! Our team strives to make every visit comfortable and efficient. Thanks for sharing your experience with us!

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I took my Lexus 350RX into the Field's dealership on

I took my Lexus 350RX into the Field's dealership on Atlantic Blvd. I was so impressed with the organization of this dealership. While their excellent technicians took care of my car, I was treated to a free hot breakfast & fresh coffee. Zach, my service liason, was attentive & thorough. My car was returned to me freshly washed & waxed. I smiled all the way home, thanks to ALL the folks at Field's Lexus of Jacksonville.

I took my Lexus 350RX into the Field's dealership on

I took my Lexus 350RX into the Field's dealership on Atlantic Blvd. I was so impressed with the organization of this dealership. While their excellent technicians took care of my car, I was treated to a free hot breakfast & fresh coffee. Zach, my service liason, was attentive & thorough. My car was returned to me freshly washed & waxed. I smiled all the way home, thanks to ALL the folks at Field's Lexus of Jacksonville.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Karen, we're happy to hear about your positive experience at Lexus of Jacksonville! It's wonderful that Zach and the team took such great care of you and your Lexus 350 RX. Safe travels!

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I have known Jacksonville Lexus for more than 3 years.

I have known Jacksonville Lexus for more than 3 years. I bought my two cars there and service them in that dealership. I am very satisfied with them. Specially with Mr . Davin at sales department and Mr.Jovie at service department.They are very knowledgeable, helpful and reliable guys.It a real pleasure to work with them.I highly recommend them to anyone who wants to buy a car or to do the service at Lexus Jacksonville.

I have known Jacksonville Lexus for more than 3 years.

I have known Jacksonville Lexus for more than 3 years. I bought my two cars there and service them in that dealership. I am very satisfied with them. Specially with Mr . Davin at sales department and Mr.Jovie at service department.They are very knowledgeable, helpful and reliable guys.It a real pleasure to work with them.I highly recommend them to anyone who wants to buy a car or to do the service at Lexus Jacksonville.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tadeusz, thank you for your continued trust in Lexus of Jacksonville! We're glad you can count on our team to deliver reliable service and support. See you down the road!

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Jovie Quinto was my service advisor.

Jovie Quinto was my service advisor. He was very warm and friendly and most of all very helpful in guiding me through the services that were needed on my car. I would definitely ask for him to assist me in the future

Jovie Quinto was my service advisor.

Jovie Quinto was my service advisor. He was very warm and friendly and most of all very helpful in guiding me through the services that were needed on my car. I would definitely ask for him to assist me in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're elated to hear that Jovie provided such helpful and friendly service at Lexus of Jacksonville! Thank you for sharing your experience, and we look forward to assisting you again in the future.

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I just had my first service on my new Lexus at Lexus Of

I just had my first service on my new Lexus at Lexus Of Jacksonville and my advisor was Joshua. He was very friendly, knowledgeable, efficient courteous, and answered all of my questions. My car was serviced promptly and I was sent a video of the service technician in action while I was having a free breakfast at their luncheonette. The total experience was very pleasurable and I would highly recommend Lexus Of Jacksonville to anyone.

I just had my first service on my new Lexus at Lexus Of

I just had my first service on my new Lexus at Lexus Of Jacksonville and my advisor was Joshua. He was very friendly, knowledgeable, efficient courteous, and answered all of my questions. My car was serviced promptly and I was sent a video of the service technician in action while I was having a free breakfast at their luncheonette. The total experience was very pleasurable and I would highly recommend Lexus Of Jacksonville to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lee, we're glad to hear that Joshua and the team at Lexus of Jacksonville provided such a positive service experience for you. It's great to know you enjoyed both the efficient service and your breakfast! Thanks for recommending us!

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Jeff was outstanding.

Jeff was outstanding. Took great care of us and got us a fantastic deal on our new lease. Very professional and thorough.

Jeff was outstanding.

Jeff was outstanding. Took great care of us and got us a fantastic deal on our new lease. Very professional and thorough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Julie, we're delighted to hear that Jeff provided you with exceptional service and a fantastic deal at Lexus of Jacksonville. Thank you for sharing your experience!

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Zach was prompt, very courteous and efficient.

Zach was prompt, very courteous and efficient. My tech was also incredible— I had numerous questions because it was a new car and he answered everything perfectly, that even I could understand, and I’m very happy with all the service I received

Zach was prompt, very courteous and efficient.

Zach was prompt, very courteous and efficient. My tech was also incredible— I had numerous questions because it was a new car and he answered everything perfectly, that even I could understand, and I’m very happy with all the service I received

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Zach and our tech team provided you with excellent service at Lexus of Jacksonville. It's great to know all your questions were answered perfectly, making your experience a positive one. Enjoy the new car!

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Professional service by competent service representatives

Professional service by competent service representatives and great mechanics. Beautiful lounge with a staffer kitchen to serve customers.

Professional service by competent service representatives

Professional service by competent service representatives and great mechanics. Beautiful lounge with a staffer kitchen to serve customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to hear you enjoyed the professional service and amenities at Lexus of Jacksonville. Thank you for sharing your experience with us!

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