Reviews
Brandon came to house and downloaded software update .
Brandon came to house and downloaded software update . Very professional, love that they come to house and don’t have to drive to dealer.Was quick and worked great.
Brandon came to house and downloaded software update .
Brandon came to house and downloaded software update . Very professional, love that they come to house and don’t have to drive to dealer.Was quick and worked great.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gayle, thank you for the great review of Brandon and the team at Mercedes-Benz of Orange Park! We appreciate your business and we hope to see you in the future.
I always have a great experience when I take my Mercedes
I always have a great experience when I take my Mercedes in for service at Orange Park Mercedes. This service was no exception as it is always easy in , easy out!!From the check in , to the pick up, all service employees couldn’t be more friendly, courteous, and professional! I Orange Park Mercedes Service is organized and efficient! Andy, my service rep, is always available to meet with me and answer any questions, he’s great !! Ted, head of the Service Department, is always there if you need him. I love Orange Park Mercedes!
I always have a great experience when I take my Mercedes
I always have a great experience when I take my Mercedes in for service at Orange Park Mercedes. This service was no exception as it is always easy in , easy out!!From the check in , to the pick up, all service employees couldn’t be more friendly, courteous, and professional! I Orange Park Mercedes Service is organized and efficient! Andy, my service rep, is always available to meet with me and answer any questions, he’s great !! Ted, head of the Service Department, is always there if you need him. I love Orange Park Mercedes!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike Louis service advisor went above and beyond and was
Mike Louis service advisor went above and beyond and was instrumental in soling my issue. All done in a timely manner.
Mike Louis service advisor went above and beyond and was
Mike Louis service advisor went above and beyond and was instrumental in soling my issue. All done in a timely manner.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alan, it is our pleasure to assist you! Thank you for choosing Mercedes-Benz of Orange Park and highlighting Mike's helpful service.
mr rodney rivers is so efficient, polite,will answer all
mr rodney rivers is so efficient, polite,will answer all of your questions. keep him.
mr rodney rivers is so efficient, polite,will answer all
mr rodney rivers is so efficient, polite,will answer all of your questions. keep him.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cynthia, thank you for sharing a positive review of Rodney and Mercedes-Benz of Orange Park!
Always great service at Mercedes of Orange Park.
Always great service at Mercedes of Orange Park. Service had a lot to do with my decision to buy my 2024 GLE 450 to replace my 2011 ML 550 from Mercedes of Orange Park.
Always great service at Mercedes of Orange Park.
Always great service at Mercedes of Orange Park. Service had a lot to do with my decision to buy my 2024 GLE 450 to replace my 2011 ML 550 from Mercedes of Orange Park.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dennis, we're delighted to hear that our service played a part in your decision to choose Mercedes-Benz of Orange Park again. Enjoy your new 2024 GLE 450!
Had oil change and 51 item vehicle inspection which only
Had oil change and 51 item vehicle inspection which only cost $133. My wife and I enjoyed a complimentary breakfast with only a short wait after this with our car getting washed. Zarinea was most helpful.
Had oil change and 51 item vehicle inspection which only
Had oil change and 51 item vehicle inspection which only cost $133. My wife and I enjoyed a complimentary breakfast with only a short wait after this with our car getting washed. Zarinea was most helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, it's great to hear that Zarinea and the team at Mercedes-Benz of Orange Park provided you with a smooth service experience. Enjoy those complimentary perks!
Just wanted to mention how pleased I am with Ted Kypros
Just wanted to mention how pleased I am with Ted Kypros and his service department. Ted and his team goes above and beyond for the customers. They make me want to continue to purchase Mercedes as my choice of automobiles. Thanks again Ted for all you do for the customers at Mercedes of Orange Park. Blessings upon you! Rodney and Cheryl Thomas!
Just wanted to mention how pleased I am with Ted Kypros
Just wanted to mention how pleased I am with Ted Kypros and his service department. Ted and his team goes above and beyond for the customers. They make me want to continue to purchase Mercedes as my choice of automobiles. Thanks again Ted for all you do for the customers at Mercedes of Orange Park. Blessings upon you! Rodney and Cheryl Thomas!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rodney, we're delighted to hear that Ted and the team at Mercedes-Benz of Orange Park have provided such exceptional service. Thank you for your kind words and continued support! Safe travels until we see you next time!
Zarenea Thompson was the BEST SERVICE REPRESENTATIVE IVE
Zarenea Thompson was the BEST SERVICE REPRESENTATIVE IVE EVER DEALT WITH IN ALL MY YEARS WITH Mercedes-Benz she deserves a big raise!!!
Zarenea Thompson was the BEST SERVICE REPRESENTATIVE IVE
Zarenea Thompson was the BEST SERVICE REPRESENTATIVE IVE EVER DEALT WITH IN ALL MY YEARS WITH Mercedes-Benz she deserves a big raise!!!
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that Zarenea provided such exceptional service at Mercedes-Benz of Orange Park! Your feedback means a lot, and we'll be sure to share your kind words with her. Thank you for choosing us, Emmy!
Mike Drummond was my handler and he was on top of
Mike Drummond was my handler and he was on top of everything. I felt he truly cared about myself and my vehicle.
Mike Drummond was my handler and he was on top of
Mike Drummond was my handler and he was on top of everything. I felt he truly cared about myself and my vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donna, we're delighted to hear that Mike provided such attentive service at Mercedes-Benz of Orange Park. Thank you for sharing your experience with us!
Good customer service, he understands my concern, he
Good customer service, he understands my concern, he explained all the details what’s going with the car.
Good customer service, he understands my concern, he
Good customer service, he understands my concern, he explained all the details what’s going with the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Naomi, we're glad to hear that our team at Mercedes-Benz of Orange Park provided you with excellent customer service and clear explanations. Thank you for sharing your experience!