Paul Brown Chevrolet is your trusted Chevrolet dealership in Olean and the reason why our loyal customers keep coming back.
I grew up in the car business, but I never thought I would be a car dealer myself. My dad worked as many as 70 hours a week and while we ate dinner, played baseball games, went to the movies, my Dad was usually at work. As we grew up, my father never once encouraged us to be car dealers. He wanted us to see new places, work in another industry and mostly to go to college. I did my best to fulfill my Dad's wishes but never figured out why my Dad wasn't eager for his children to join his business.
"Dealer for the People"
I bought a car from here 2 years ago, and got what THEY wanted to give me, not what I wanted. I recently went back and got the cold shoulder again, same... as before. Was told I'd be called back that day, or next day. When I heard nothing, I called and learned Cheryl Kio was out for the day. All are ignorant, non helpful, and quick to look at you as if you are beneath their levels. I will never go there again, nor recommend anyone go there. Very poor service. I was asked to pick a different vehicle. I was there for one certain vehicle. I was offered a measly $7,000 for my car, a car worth waay more than that ( cheap xxxxx). Their special program is a JOKE and so is that whole dealer ship. I have nothing good to say about that place, or the morons that work there. Absolutely a genuine pathetic dealer ship. Out of 1-10, I give them a 1/2 star, and that's ONLY for cleanliness. Paul BS Brown Motors is more the name they should have.
Hi Tom, we are sorry to read this .Often in difficult credit situations , it is a finance source/bank that determines which vehicle they will approve ...a customer for, not Paul Brown. We pride ourselves in helping people in all different types of situations and sincerely regret if we ever made you feel your business unimportant. we do take pride in trying to match cars, customers and banks together to not try to put together deals that will never finalize
The person I dealt with was very nice, but what they offered me for my trade was FAR below what it should have been. I got the distinct impression that... this was a take it or leave it proposition, was not interested in negotiation at all. Would not recommend this dealer to a friend.
Sorry to hear this. We are a one price store and try to make buying a car as easy as possible. We offer our best price upfront and there is little t...o no room for negotiation. Most shoppers appreciate but do respect that some still like to buy cars the old school way. Sorry we did not do a better job explaining our pricing in advance to you
Adam my salesman, was wonderful. He is definitely a people person. He helped me decide each step of the way. He was very relaxed and was not pushy. I will... tell others about my experience.
Leased a vehicle for the 1st time and our salesman, Adam was more than helpful. Was a very good experience and will certainly deal with Adam and Paul Brown... again.
Adam was fantastic! Not pushy, very patient and a blast to work with!
Just bought a truck last weekend. Easiest and fastest dealership experience of my life. Just stopped in to get a couple prices and wasn't sure if I'd get... financed since I have a loan for my wife's car. I test drove the truck I wanted and by the time I returned I was approved. After leaving to pick up my wife to take me back to the dealer, Roughly 30 minutes later and I was out the door with my truck. Noticed a grinding sound with the brakes so they offered to come pick it up and return it since I work out of town. Best experience ever.. Paul Brown Chevy, you just found a lifetime car buyer. Keep up the good work
Drove from two hours away because of great price, when I left with my new car it was because of the great price and the great people. Friendly, low pressure... and fun. Make the drive, you will be happy you did. Ask for Bob!
Traded a smaller truck for Full size. easy process
Great customer service, the process went quick and easy.
I bought a car from Adam mcdow the customer service was excellent I couldn't ask for a better guy. He was very professional and even went out of his way... to help me out.