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Paul Brown Chevrolet

(40 reviews)
Sales hours: 10:00am to 4:00pm
Service hours: 9:00am to 3:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 10:00am–4:00pm 9:00am–3:00pm
Sunday Closed Closed

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Reviews

(40 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Provided excellent service and went above and beyond.

Provided excellent service and went above and beyond. Picked up and dropped off my vehicle for service. On time and completed the service in good time. Called to check in to make sure I was satisfied. Always make m feel like family.

Provided excellent service and went above and beyond.

Provided excellent service and went above and beyond. Picked up and dropped off my vehicle for service. On time and completed the service in good time. Called to check in to make sure I was satisfied. Always make m feel like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dropped off a vehicle for an oil change and tire rotation

Dropped off a vehicle for an oil change and tire rotation that had an appointment. It sat there all day and when I called to pick up they said they never got to it. Thier response was that forgot and they lost the keys. This is the 2nd time this happened and will be the last. They do not even rate for one star but have to give at least one to get to give a rating

Dropped off a vehicle for an oil change and tire rotation

Dropped off a vehicle for an oil change and tire rotation that had an appointment. It sat there all day and when I called to pick up they said they never got to it. Thier response was that forgot and they lost the keys. This is the 2nd time this happened and will be the last. They do not even rate for one star but have to give at least one to get to give a rating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Play the car games.

Play the car games. Tell you your car isn't worth KBB, but they list theirs using KBB value.

Play the car games.

Play the car games. Tell you your car isn't worth KBB, but they list theirs using KBB value.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Great service visit, as usual !

The service was on time, and speedy, as usual. The result of the visit was bad news for me, but my advisors always make sure I understand all my options.

Great service visit, as usual !

The service was on time, and speedy, as usual. The result of the visit was bad news for me, but my advisors always make sure I understand all my options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change and tire Rotation.

Always a pleasant experience and they get us in and out. Very friendly and they always make sure to go the extra mile.

Oil change and tire Rotation.

Always a pleasant experience and they get us in and out. Very friendly and they always make sure to go the extra mile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Preston and Justin made this process so easy and

Preston and Justin made this process so easy and absolutely painless for me. I was so nervous about trading in my car for a new one and they had everything done for me and I didn’t have to stress at all. I would 10/10 recommend the both of them to anyone looking for an upgrade. It’s not everyday you have actual kind people helping you and not just looking to make a few bucks… especially with the economy the way it is! Guys, thank you for making life less crazy than it has to be! Keep it up

Preston and Justin made this process so easy and

Preston and Justin made this process so easy and absolutely painless for me. I was so nervous about trading in my car for a new one and they had everything done for me and I didn’t have to stress at all. I would 10/10 recommend the both of them to anyone looking for an upgrade. It’s not everyday you have actual kind people helping you and not just looking to make a few bucks… especially with the economy the way it is! Guys, thank you for making life less crazy than it has to be! Keep it up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Truck brake and rotor replacement

The quality and timeliness of the service was perfect. Good support from the service team

Truck brake and rotor replacement

The quality and timeliness of the service was perfect. Good support from the service team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always a great experience

Every person I talk to or deal with here is very friendly and knowledgeable..they?re always my first call

Always a great experience

Every person I talk to or deal with here is very friendly and knowledgeable..they?re always my first call

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience- great dealership

My wife needed a car. So Paul Brown Chevy is where we go. Chris Kenyon was our salesman. He treated us great and got us the exact vehicle my wife wanted. We are both very happy with the dealership and the financial dept. it was a very easy process. Chris and Paul brown Chevy go above and beyond helping customers! We will buy here again!

Great experience- great dealership

My wife needed a car. So Paul Brown Chevy is where we go. Chris Kenyon was our salesman. He treated us great and got us the exact vehicle my wife wanted. We are both very happy with the dealership and the financial dept. it was a very easy process. Chris and Paul brown Chevy go above and beyond helping customers! We will buy here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Went to Paul Brown Chevrolet in Olean, Ny, the experience was great! We were greeted as soon as we walked in by Melissa, who had a smile on her face. We were asked what kind of vehicle we were looking for and I explained I wanted a car good on gas and 4x4 due to the road we live on. Melissa knew the area I was talking about 😀. I didn't think we would get approved due to my fiance having bad credit and myself having none.... but the manager Justin came out and had good news! Yes we got approved even with our credit! I highly recommend going to this dealership for all your car buying needs! Thank you to all who helped us get our 2020 Jeep Compass sport!

Great experience

Went to Paul Brown Chevrolet in Olean, Ny, the experience was great! We were greeted as soon as we walked in by Melissa, who had a smile on her face. We were asked what kind of vehicle we were looking for and I explained I wanted a car good on gas and 4x4 due to the road we live on. Melissa knew the area I was talking about 😀. I didn't think we would get approved due to my fiance having bad credit and myself having none.... but the manager Justin came out and had good news! Yes we got approved even with our credit! I highly recommend going to this dealership for all your car buying needs! Thank you to all who helped us get our 2020 Jeep Compass sport!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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