Reviews
Provided excellent service and went above and beyond.
Provided excellent service and went above and beyond. Picked up and dropped off my vehicle for service. On time and completed the service in good time. Called to check in to make sure I was satisfied. Always make m feel like family.
Provided excellent service and went above and beyond.
Provided excellent service and went above and beyond. Picked up and dropped off my vehicle for service. On time and completed the service in good time. Called to check in to make sure I was satisfied. Always make m feel like family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dropped off a vehicle for an oil change and tire rotation
Dropped off a vehicle for an oil change and tire rotation that had an appointment. It sat there all day and when I called to pick up they said they never got to it. Thier response was that forgot and they lost the keys. This is the 2nd time this happened and will be the last. They do not even rate for one star but have to give at least one to get to give a rating
Dropped off a vehicle for an oil change and tire rotation
Dropped off a vehicle for an oil change and tire rotation that had an appointment. It sat there all day and when I called to pick up they said they never got to it. Thier response was that forgot and they lost the keys. This is the 2nd time this happened and will be the last. They do not even rate for one star but have to give at least one to get to give a rating
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Play the car games.
Play the car games. Tell you your car isn't worth KBB, but they list theirs using KBB value.
Play the car games.
Play the car games. Tell you your car isn't worth KBB, but they list theirs using KBB value.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great service visit, as usual !
The service was on time, and speedy, as usual. The result of the visit was bad news for me, but my advisors always make sure I understand all my options.
Great service visit, as usual !
The service was on time, and speedy, as usual. The result of the visit was bad news for me, but my advisors always make sure I understand all my options.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change and tire Rotation.
Always a pleasant experience and they get us in and out. Very friendly and they always make sure to go the extra mile.
Oil change and tire Rotation.
Always a pleasant experience and they get us in and out. Very friendly and they always make sure to go the extra mile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Preston and Justin made this process so easy and
Preston and Justin made this process so easy and absolutely painless for me. I was so nervous about trading in my car for a new one and they had everything done for me and I didn’t have to stress at all. I would 10/10 recommend the both of them to anyone looking for an upgrade. It’s not everyday you have actual kind people helping you and not just looking to make a few bucks… especially with the economy the way it is! Guys, thank you for making life less crazy than it has to be! Keep it up
Preston and Justin made this process so easy and
Preston and Justin made this process so easy and absolutely painless for me. I was so nervous about trading in my car for a new one and they had everything done for me and I didn’t have to stress at all. I would 10/10 recommend the both of them to anyone looking for an upgrade. It’s not everyday you have actual kind people helping you and not just looking to make a few bucks… especially with the economy the way it is! Guys, thank you for making life less crazy than it has to be! Keep it up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Truck brake and rotor replacement
The quality and timeliness of the service was perfect. Good support from the service team
Truck brake and rotor replacement
The quality and timeliness of the service was perfect. Good support from the service team
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always a great experience
Every person I talk to or deal with here is very friendly and knowledgeable..they?re always my first call
Always a great experience
Every person I talk to or deal with here is very friendly and knowledgeable..they?re always my first call
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience- great dealership
My wife needed a car. So Paul Brown Chevy is where we go. Chris Kenyon was our salesman. He treated us great and got us the exact vehicle my wife wanted. We are both very happy with the dealership and the financial dept. it was a very easy process. Chris and Paul brown Chevy go above and beyond helping customers! We will buy here again!
Great experience- great dealership
My wife needed a car. So Paul Brown Chevy is where we go. Chris Kenyon was our salesman. He treated us great and got us the exact vehicle my wife wanted. We are both very happy with the dealership and the financial dept. it was a very easy process. Chris and Paul brown Chevy go above and beyond helping customers! We will buy here again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Went to Paul Brown Chevrolet in Olean, Ny, the experience was great! We were greeted as soon as we walked in by Melissa, who had a smile on her face. We were asked what kind of vehicle we were looking for and I explained I wanted a car good on gas and 4x4 due to the road we live on. Melissa knew the area I was talking about 😀. I didn't think we would get approved due to my fiance having bad credit and myself having none.... but the manager Justin came out and had good news! Yes we got approved even with our credit! I highly recommend going to this dealership for all your car buying needs! Thank you to all who helped us get our 2020 Jeep Compass sport!
Great experience
Went to Paul Brown Chevrolet in Olean, Ny, the experience was great! We were greeted as soon as we walked in by Melissa, who had a smile on her face. We were asked what kind of vehicle we were looking for and I explained I wanted a car good on gas and 4x4 due to the road we live on. Melissa knew the area I was talking about 😀. I didn't think we would get approved due to my fiance having bad credit and myself having none.... but the manager Justin came out and had good news! Yes we got approved even with our credit! I highly recommend going to this dealership for all your car buying needs! Thank you to all who helped us get our 2020 Jeep Compass sport!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase