Reviews
Write a reviewOutstanding service!!!
Awesome deal. Priced right. Honest workers. I would definitely buy another vehicle from them in the future. Car was for my daughter and she loves it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
bad customer service
I called them to ask if they could post interior pictures of a car that they had online. They said no that I would have to come and look at it. I explained that I lived 3 hours away and asked why they could not post interior pictures of this specific car when almost all the other cars had interior pictures. The man said he did not have to tell me why, so I said that I would not be coming to look at the car then and he said OK. I felt that he was very rude and he lost a sale from me and people that I know that were very possibly going to buy a car from them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We have a new salesperson who wasn't familiar with the process of updating photos on the website. All vehicles will have interior photos posted. It's just that if the vehicle will be going to the detail shop then the interior photos will be taken a couple days later when the car comes back. This person had asked if pictures could be emailed to her and we often get special requests but we just aren't able to do that. In order to keep prices as low as we do we have to maintain a very limited staff.
Best dealership on the planet!
Geneva Auto Sales is THE best place to buy your next used car! I'm not kidding, folks! They are HONEST, TRUSTWORTHY and FAIR! We bought an Elantra and loved it so much AND got such a good price, we went back for another car. We bought a Sonata with all the bells and whistles, people!!! LOVE it!!!! Absolutely LOVE this dealership! Do I sound excited? Well I am! Who can say this about a dealership? Well I did! Thank You Geneva Auto Sales! We love our cars and will take our daughter soon so she can get one also!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great personal service
Great personal service due to appointment system, effortless car purchase, highly recommend! Exceptional after sales as we had to call them about a problem that developed, which was sorted promptly by them, so obliging they couldn't have done more.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great loyalty
Geneva Auto Sales has an excellent selection of automobiles, but so do lots of car dealers. What really sets Geneva Auto Sales apart is their customer service, their trustworthiness and their loyalty.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic
It was a great experience to buy my car at geneva auto sales they have the best deals on cars and the customer service is great I buy a 2009 cobalt to a great price with very low miles and for now on I don't have to look for thousands of places for my next car I am just going back to geneva auto sales the best place to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommended Dealership! 5 stars
I highly recommend Geneva Auto Sales to anyone looking for a reliable vehicle that's priced right, definitely worth the 3hr drive. I was shocked how they're prices are thousands lower than the competition. Not to mention a very friendly & professional owner and salesman made for a great buying experience. Also I'm very pleased with my new vehicle and haven't had any problems. If only there was more dealers out there like Geneva Auto Sales. 10 out of 10 !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recommended
Was recommended by a friend who bought here, everything was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place and great prices
I have had the best car buying experience, and the friendly and knowledgable sales was very helpful in my purchase. I have purchased several cars and have no complaints in the buying process. The cars have been very reliable. I would and have recommended them to all of my friends and relatives.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service
I had an overall great experience at Geneva Auto Sales everyone was super friendly, and acoomidated to all my needs. When I arrived I really wasn't sure what I wanted or what was a good deal i had this bey handsome young man help me I think his name was Tony he let me test drive every car I wanted and helped my e find my new 2011 Kia Forte
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase