Desimone Auto Sales Center City

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 12, 2018

    No cheating, negotiable price, answer all the question and provide all the request of the car

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 22, 2018

    I saw a car and like the car and the price. The mileage was advertised as 18550 and one purchase agreement it stated 17550. I decided to fly to Philadelphia... to buy the car. The dealership was supposed to pick me at 9:37 am. I waited an hour at the airport before someone showed up and they keep saying someone will be they in 5 minutes. The actual mileage was 20924, close to 4000 miles different from the purchase agreement. We call that deceptive advertisement. I had to buy the car because I flew all the way from Minnesota for the car. My second set of keys was not available and they promised to mail it to me overnight delivery and not heard from them.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    March 8, 2018

    Overall great experience with DeSimone. The car I was interested in was at their center city location. When I mentioned to Mike Framo that the NE location... was more convenient for me he had the car brought up. There were no issues when I got there. Mike was there and expecting me and I got right into the car. We test drove, loved it and quickly went through the buying process, which was much faster than I'm used to. But then we waited for the car to be detailed... for 2+ hours. It's a Mini Cooper. The size of it is in the name so why it took so long is a mystery. And when we finally got it it didn't look any cleaner than when we test drove so I'm not sure if the car sat there while everyone took their lunch break or what. But it worked out and I'm thrilled with my 2015 Mini Cooper Countryman. I would definitely go back and/or recommend them.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2018

    I¿ was pleased with everything service car I¿ wanted at an affordable price didn’t have to settle at all great people I’m dealing with them from now on

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 16, 2016

    I searched for my Audio S5 for months and finally found one in perfect condition at Desimone. Jules and Kevin made the buying process easy and made sure... everything was smooth and taken care of. If you are looking for a great car these guys had exactly what I wanted and thousands less than other dealers. I will definitely send my friends in to see these guys!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?