LKL Motors

Sold us a warranty that doesn’t work. Never fixed issues on the vehicle we purchased. Said vehicle was in good condition. 12.000.00 later to fix the vehicle they sold us Don’t buy from them

Was sold a vehicle they said was good. Cost me 12,000.00 dollars to make the vehicle actually ok. Sold us a warranty that doesn’t cover anything. Warranty company won’t even call back. Shop unwilling to help.

Good dealership. They were very helpful and listened to what I was wanting and helped me to get the car I was looking at.

I bought a 2008 Mini Cooper S from Rick on 3/28/21, with 76K miles on it for $6500. I was told there was no negotiating on the price of car, because of the $$ they'd put into it - including a "new" transmission. Rick told me point blank, that if he was buying the car for his own daughter - he wouldn't spend the extra $$ on the extended warranty. Now shame on me for not having an inspection pre-purchase - but not 48 hours post-purchase, the engine light came on. I reached out to Sean (the GM) and Rick to let them know about my disappointment. And they responded right away. However, when I presented them with the invoice from the repair shop that I actually trust - crickets. I have now had to spend an extra $750 to get the transmission they put in (from a junkyard) to work with the car. Additionally, the sway bar was found completely disconnected on one side, and lose - without a bolt to hold it in place - on the other. When I'd first had the inspection begun - and told Sean about the sway bar - he offered to have his shop fix it. He said "It looks like the sway bars may have been missed during re-installation, Id be happy to have those taken care of if you want to schedule an appointment with my shop." - really? You want me to drive a car an hour away, over Highway 18 to have it fixed by your shop who "missed it" in the first place? I offered to split the invoice I paid out of pocket - saying I'd cover the cost of the inspection, but that I would think it only ethical of them to cover the $480 to repair and fix what they should have fixed - or told me was wrong prior to me buying the car. No response. Zero. These guys are NOT TO BE TRUSTED. Period. Let the buyer beware...

Was very anxious and excited to see a vehicle! When I got there the gentleman was with a customer and he told me where the car I asked was. I was not in a hurry so I patiently waited and inspected the car. The person he worked with had left and he stayed in the shop. Then someone else pulled in that they apparently knew and he came out to greet them. I was ignored and decided to leave afterwards. I think it’s good if they know you, if not good luck lol

LKL was one of six dealers we visited while shopping for a used Tahoe. I can't say enough good things about Sean and his process of helping us with the purchase of this vehicle. We negotiated an extra fee to take care of some scratches in the paint and his body guy did a fantastic job. We also purchased some new door remotes and found out that they were not able to be user programmed, so Sean brought out his kit and ran the process to program both new remotes. That was some great "after the sale" service. We are definitely satisfied customers!

I hate buying cars but thank God I found LKL Motors! Easiest, most stress free experience I have ever had! They do not hound you or follow you around on the lot. Very easy to work with. I bought a car with a broken windshield and LKL Motors replaced it for me. Great customer service as well. I highly recommend this place.

I searched the internet within 500 miles of home for a specific vehicle in my price range and found only one and it was at LKL Motors. Then I compared price and mileage nationwide and did not find a better deal. I made contact and spoke with Liviu and made the deal. Li was thorough so I was able to come prepared then drove 7 hours to get to Puyallup. The next morning we test drove the vehicle and it was exactly what we were wanting. Rick closed the deal with us and I thoroughly enjoyed working with Rick, he has good character traits, the type of person I could be friends with. I appreciated the atmosphere, the quality of their merchandise and the lack of pressure sales tactics that you get from the typical car salesperson.

It was quick and everything went smoothly. I got my car traded for a reasonable price and had kind people working with me through the process.

I found a vehicle on Offer Up listed by LKL Motors and sent several questions about it. The salesman/owner was very responsive and answered my questions right away, even at 9:00pm on Friday night! I went to check the car out on Saturday morning. They were very easy going, allowed me to drive the car to a mechanic to get it inspected, and even emailed me the carfax report the night before! I drove it back and bought a great car at a reasonable price with very little pressure. I will definitely come back to LKL Motors for our next vehicle.