C&S Automotive

I paid $5,701.37 for a Herd Aero bumper grill, professionally installed on my Peterbilt 579. The work was completed, I paid in full, and drove an hour back home--only to find the hood would not open fully because the bumper had been mounted too high. When I called Charlie, the boss, he said they'd fix it if I drove the truck back. I asked if they could send someone to me or at least compensate me for the time and cost of running a semi back to Pukwana. His response was, "That ain't gonna happen". About the failed professional install, he said "hey, these things happen". When Natalia at Herd Manufacturing followed up on my behalf to speak with C&S, she was told that the person who had taken the order wasn't working there anymore, so there was nothing C&S Truck Sales could do. The shop guy mounts it wrong, and C&S blames the guy that took the order. What makes this worse is that while I was waiting for my install, I heard Charlie tell an employee that one of his guys in the shop wasn't doing good enough work, and that he might need to start doing quality control on him. Sure enough, that's exactly what I got: poor work. Herd's operations and sales leader, Leo Nelson, told me it would be fair for C&S Truck Sales to compensate me for the extra time and expense to return with the truck, since they had already been paid to professionally install. When I brought that back to Charlie, his response was: "You sound like a real xxxxxxx." For a $5,700+ job, I expected professional work and professional treatment. Instead, I got a bad install, zero accountability, and open disrespect from the boss.

I bought a 2011 Mitsubishi Endeavor from Curtis February 17th 2025. There were some issues with the car right after I bought it. Curtis graciously told me to bring the car back so that his mechanic, Andrew, could fix it. Andrew fixed the problems in less than a day. Curtis stood behind the vehicle he sold me and I’m grateful for his integrity. Highly recommend Curtis with C&S Automotive and his mechanic, Andrew, is very knowledgeable and explains things clearly…

I wouldn't even give them a star at all my daughters car has cost her over 2000 dollars to fix and she's had it barely 2 months and its been nothing but problems the extended warranty was xxxxxxxx too

Worst customer service ever, wasn’t even in the car 40 days and it broke down and they still HAVENT TRIED TO MAKE THESE RIGHT

Absolutely no response from this company. Would not recommend. Not very professional to ignore a request.

Watch these guys. They don't inspect their vehicles well and you could have a number of expensive problems. Make sure you take it to your mechanic to have it looked at. If there is a check engine light on put your own code reader on it to find out what the problem is. We found after purchase a number of problems that were a relatively easy fix that were just ignored. We also found additional expensive problems that needed repair. All told we had to spend a significant amount of money to get the vehicle working properly. Let the buyer beware!

Good and friendly service. Honest professional and quick. I ended up buying from them and I am very happy with my new truck

They never responded to multiple emails. I would not recommend them to anyone or visit there site again.

I have bought several cars here and always been satisfied ! Great place to get a used car. And Curtis has always been honest with me

Great guy! Awesome to buy from! Love my truck! Wasn’t too pushy and very helpful through the whole experience! Strongly recommend! I will definitely look towards him in the future!