Went down and put a deposit ($500) after they told me I was approved for a $16,000 loan thru “their” finance company. Two days later I get a letter from... the finance company saying that I was denied because I needed a co-signer. I’m 19. Told Paul my salesman this and they kept my deposit for “there trouble”. They are not returning my calls. Now I have to take them to small claims court to get my deposit back. This is how they evidently do business. They have 4 stars on their website, but all the reputable sites such as CARS.COM have them at 2. Like I said above, be careful with these guys. Typical used car salesmen.
DONT BUY FROM VITALE MOTORS IN SOUTH AMBOY, NJ.. LYING CROOKS ....ALSO DO Not TAKE YOUR TRUCK OR CAR to be fixed by TOP LINE AUTO CARE ! That is who Vitale... uses , they are attached to their dealership!!!We went to Vitale motors to buy a utility truck. We come from Long Island drove three hours. When we got there they did not even have our truck that we already had registered ready !! We test drove it.. it didn’t have any power steering fluid in it and the tires were bald. Needless to say we didn’t leave with that truck. But they did get us in a piece of xxxx 2012 Dodge ram that had excessive amount of problems with transmission and engine.When we got the truck home back to Long Island the check engine light was on. We took it to a transmission specialist ran all the test and the picture to the left Shows all of the codes that came up. Vitale said to bring it to them and let their mechanic fix it. They had it three weeks. Gave it back to us still have the same problems. So we took it to another mechanic this time at Port Jeff Chrysler Jeep Dodge Ram Inc. in Port Jeff. Come to find out that the same codes that we brought it there for came up !! They never fix the problem. You can read it in the pictures. The three pictures are my mechanic who showed us the problems and it says that we will be taking it back to the dealer. The last three pictures , four, five and six. Are pictures from when we brought it to the Dodge dealership after we picked it up from Vitale , after they had it for three weeks .so as you could see they never did the work that they Were supposed to fix. We brought it to them to fix these two main codes!!
I called to inquire if a vehicle listed on their website was still available and was told it was by an associate named Bob. Drove for two hours and was... informed the truck was not available and had been sold the day before. They tried to sell me something else instead. Classic bait and switch and I wasted 5 hours.
I had the pleasure of working with Tony as he helped me pick out a perfect car! I am one year and my car is functioning strong! I've sent friends to Vitale... and everyone has been treated the same, fair. Thank you for my Lincoln!
Purchased a GMC from here June 29th. Spent $11,000. The very next day the AC stopped working in the middle of the summer and they took over a week to fix... it. Fast forward 6 months and the car died on me on the side of the road with my 3 children in the car. The engine is shot and it will cost us $6,000 to replace. My husband is active duty military and leaves on a deployment to the Middle East in 3 months and I am currently without a car. The mechanic we had the car towed to informed us it’s was likely a flood victim. Do not shop here. They are crooks. Buyer beware.
I was disappointed I bought the car about a month ago and the transmission went I’ve been told that the trans just don’t go it will go overtime and also... the alternator went I’ve been told that car dealers r suppose to service their cars before they sell them this one was not in very upset over this
I contacted the company by email to inquire about a truck. I was told they were backed up due to the big snow storm. No problem, I'm patient. Three emails... later, and a credit app filled out and no one got back to me once.
Recently purchased a 2002 Dodge Dakota truck. There was no pressure and we reached a fair price. The owner Ron even handled some repairs after we had already... purchased the truck. They really stand by their cars and really believe in customer service . I will be back again .
Had the pleasure of doing business with these gentlemen and they were helpful and friendly from the start. Straight shooters who made the buying experience... a pleasurable one. Would definitely do business with them again.
Vitale Motors were very helpful, honest and friendly! Alex, Tony and Ronnie are great people to do business with! They have high quality used cars at great... prices in the area! I recommend this dealer for your used car needs!